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I hereby notify you of my decision to terminate the contract relating to the Crayo.Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Crayo.Ai: Easy Method
What is Crayo.Ai
Overview
Crayo.Ai is a subscription-based SaaS platform that uses AI to help create, edit, and manage digital content such as short videos, voiceovers, and images.
The service is offered through a web dashboard and via mobile app stores, with tiered subscription plans for different usage levels.
Who uses it
Creators, marketers, and small teams use Crayo.Ai to speed up content production with automated editing and generation tools.
Plans vary by monthly or annual billing and include limits on AI videos, export minutes, voiceover minutes, and AI images.
How to cancel Crayo.Ai
On the web (direct subscription)
- Log into your Crayo.Ai dashboard.
- Click your profile picture, choose Settings → Billing/Subscription.
- Click "Cancel". Your subscription remains active until the end of the current billing cycle; no further charges after that cycle.
On mobile (App Store and Google Play)
- If you subscribed via Apple App Store, cancel through your Apple ID subscription settings; Crayo.Ai does not provide an in‑app cancellation for iOS.
- If you subscribed via Google Play, cancel through Google Play Subscriptions; Crayo.Ai cannot cancel Google Play subscriptions for you.
What happens when you cancel
Access and billing
After cancelling a direct web subscription, access continues until the current billing period ends.
No further renewal charges are applied after that billing cycle completes.
Data and account status
Your account and uploaded content typically remain in place after cancellation, but access to premium features ends when the paid period expires.
Always export or back up any important content before the end of your active subscription if you need it offline.
Will I get a refund?
Web dashboard purchases
- Crayo enforces a strict "ALL SALES ARE FINAL" policy for purchases made via the web dashboard; refunds are not offered.
- No prorated refunds are provided if you cancel mid-cycle.
App Store and Google Play purchases
- If you bought the subscription through Apple or Google, any refund requests must be made through those platforms' refund mechanisms.
- Crayo disclaims offering refunds for purchases made through App Store or Google Play and directs users to those stores for refund requests.
Crayo.Ai plans and pricing
Pricing overview
Crayo.Ai lists pricing in USD; the table below shows approximate INR equivalents based on typical conversions.
INR amounts are approximate and may vary with exchange rates and taxes.
| Plan | (Period) | Price (approx) | Features |
|---|---|---|---|
| Hobby (monthly) | Monthly | ₹1,600 - ₹1,650 | 50 AI videos, 40 export minutes, 30 voiceover minutes, 100 AI images |
| Clipper (monthly) | Monthly | ₹3,300 - ₹3,400 | 150 AI videos, 2 hours export, 120 voiceover minutes, 300 AI images |
| Pro (monthly) | Monthly | ₹6,700 - ₹6,800 | 250 AI videos, 3 hours export, 180 voiceover minutes, 500 AI images |
| Hobby (annual equivalent) | Monthly equivalent (billed yearly) | ₹1,100 (approx) | Same as Hobby plan |
| Clipper (annual equivalent) | Monthly equivalent (billed yearly) | ₹2,400 (approx) | Same as Clipper plan |
| Pro (annual equivalent) | Monthly equivalent (billed yearly) | ₹4,900 (approx) | Same as Pro plan |
Your consumer rights in India
Legal protections
Under the Consumer Protection Act, 2019, consumers have a right to fair treatment, transparent terms, and remedies against unfair trade practices.
Unclear subscription terms, opaque cancellation flows, or misleading pricing may be challenged under Indian consumer law.
How to escalate
- You may raise disputes with the seller and keep documentation (invoices, screenshots, communications).
- The Central Consumer Protection Authority (CCPA) and consumer courts handle complaints about unfair or deceptive practices.
Customer experiences
Positive feedback
- Users praise Crayo.Ai's customer support for being friendly and responsive, with several mentions of quick resolutions.
- Some customers report the platform is easy to use and describe the AI tools as time‑saving and impactful.
Negative feedback
- Common complaints include slow performance, crashes, low output quality at times, and buggy experiences.
- Several users report billing issues such as charges continuing after cancellation and difficulty obtaining refunds.
Documentation checklist
What to collect before contacting support
- Account email and username used to subscribe.
- Subscription invoice or receipt showing date and payment method.
- Screenshot of your subscription status or cancellation screen.
- Bank or card statement entries showing charges to Crayo.Ai.
- Any support correspondence or confirmation messages.
Why these documents matter
Clear documentation speeds up support responses and helps if you escalate to payment providers or consumer authorities.
Keep copies of records for at least several months after cancellation.
Common mistakes
Assuming cancellation happened
Some users forget to confirm a cancellation or assume a cancelled subscription stops immediately; web cancellations usually remain active until period end.
Always save a screenshot of the cancellation confirmation and check the renewal date in your dashboard.
Requesting refunds from the wrong party
If you purchased via Apple or Google, contacting Crayo.Ai directly for refunds can delay resolution because refunds must be handled by those stores.
Similarly, users sometimes expect prorated refunds for mid-cycle cancellations although the policy states none are provided.
Comparative recap
At-a-glance comparison
| Channel | (Period) | Cancellation method | Refund policy | Typical monthly price (approx) |
|---|---|---|---|---|
| Web dashboard | Monthly / Yearly | Cancel in Dashboard → Settings → Billing/Subscription | All sales final; no refunds; no prorated refunds | Hobby: ₹1,600 - ₹1,650; Clipper: ₹3,300 - ₹3,400; Pro: ₹6,700 - ₹6,800 |
| App Store (iOS) | Monthly / Yearly | Cancel via Apple ID subscription settings | Refunds handled by Apple; Crayo disclaims refunds via app | Varies by store price |
| Google Play (Android) | Monthly / Yearly | Cancel via Google Play Subscriptions | Refunds handled by Google Play; Crayo disclaims refunds via app | Varies by store price |
After cancelling
Verify charges and access
- Check your bank or card statement after the next billing date to confirm no new charges appear.
- Confirm your Crayo.Ai account shows an expiration date for premium access and that features stop when that date passes.
If charges continue or you need help
- For web purchases, contact Crayo.Ai support and provide the documentation checklist items.
- For App Store or Google Play purchases, request refunds through Apple or Google Play support channels and follow their dispute process.
- If unresolved, consider contacting your card issuer to dispute unauthorized charges and retain all records for escalation.
Address
Official address on file
41180 Vincenti Court, Novi, MI 48375, United States.
Notes
This address was listed as the official address on file; no additional official addresses were found in the available information.
If you plan formal correspondence, include account details and copies of receipts to help the recipient identify your case quickly.