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Cancel DOMO
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Domo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Domo: Easy Method
What is Domo
Overview
Domo is a cloud-based business intelligence and data visualization platform that helps organisations connect, visualise and analyse data through interactive dashboards.
It is offered as a subscription service and used for reporting, analytics, and data integration across teams.
How it is delivered
Domo is provided as a software-as-a-service (SaaS) platform with tiered plans and enterprise options tailored to different user counts and data needs.
Subscription management (billing, cancellation) is governed by the service Terms of Service linked below.
How to cancel Domo
Cancel via web / account settings
- Sign in to your Domo account and go to Account Settings or Billing.
- Follow the subscription or cancellation prompts to request cancellation.
- If you cannot cancel in-app, contact Domo support to request cancellation.
Cancel via app stores
- If you subscribed through Apple App Store or Google Play, cancel through the respective store subscription settings.
- App-store cancellations are subject to the store’s own rules; Domo’s Terms do not separately list alternate steps.
Support contact
For web cancellations or questions, use Domo’s support channels listed in your account or the Terms of Service.
Reference: Domo’s Terms state cancellations may be made via account settings or support and take effect at the end of the billing cycle.
What happens when you cancel
Billing and access
Cancellations generally take effect at the end of the current billing cycle.
You should retain access until the paid period ends unless otherwise notified.
Data and exports
Export any reports or data you need before the access period ends.
If you need confirmation about data retention or export deadlines, contact Domo support directly.
Will I get a refund?
Standard refund policy
Domo’s Terms of Service state that, except as required by law, subscription payments are non-refundable and there are no credits for partially used periods.
See the Terms of Service for the exact wording.
Exceptions and legal rights
- Refunds may be provided if explicitly required by applicable law or stated exceptions in the contract.
- If you believe local consumer law gives you a right to a refund, you may raise the issue with Domo and, if needed, seek redress under Indian consumer law.
Domo plans and pricing
Pricing summary
Domo does not publish fixed INR pricing publicly; the following are estimated ranges from independent reports and should be confirmed with Domo sales.
Contact Domo’s sales team for an official quote tailored to your usage and contract terms.
Estimated plan ranges
| Plan | Price (INR, estimate) | Period | Typical features |
|---|---|---|---|
| Small team (10 - 25 users) | ₹4,150,000 - ₹6,225,000 | Annual | Basic dashboards, limited connectors |
| Mid-market (50 - 100 users) | ₹8,300,000 - ₹16,600,000 | Annual | More connectors, advanced features |
| Enterprise-level | ₹16,600,000 - ₹41,500,000+ | Annual | High data volume, premium support, unlimited users |
| Per-user estimate | ₹62,250 - ₹83,000 per user/year | Annual | Average per-user pricing (estimate) |
Your consumer rights in India
Statutory rights
Indian consumer protection law may grant withdrawal or refund rights for digital services in certain situations.
Whether a 14‑day cooling‑off period applies depends on classification of the service and specific circumstances.
Steps if you believe rights apply
- Review the Consumer Protection (E‑Commerce) Rules, 2020 and the Consumer Protection Act, 2019 for applicable provisions.
- Raise a complaint with Domo support and retain records of communications and payments.
- If unresolved, consider filing a complaint with consumer fora or seek legal advice for statutory remedies.
Customer experiences
Positive feedback
Some reviewers praise unique features and responsive support, noting smooth conversions from trials to paid plans.
See user experiences on review pages for more context.
Negative feedback
Reported negatives include perceptions of high pricing and requests for improvement in polish or ethics/sales integrity in some review threads.
Individual experiences vary; review multiple sources and the Terms before committing.
Documentation checklist
Before contacting support
- Account email and subscription ID (if available)
- Proof of payment or invoice for the subscription period
- Dates of subscription start and any renewal
When you submit a cancellation or dispute
- Screenshot of billing page or subscription in your account
- Copy of any support chat or email confirmations
- Reference to the Terms of Service clause if raising a legal/consumer complaint
Common mistakes
Assuming automatic refunds
Many users assume cancelling mid-period triggers a prorated refund; Domo’s Terms disallow partial refunds except as required by law.
Always check the Terms and request written confirmation if a refund is promised.
Missing app-store steps
If subscribed via Apple or Google, cancelling only in Domo’s web account may not stop future charges from the store.
Cancel in the store subscription settings if the purchase was processed by Apple or Google Play.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund policy | Notes |
|---|---|---|---|
| Web (Account / Support) | Cancel via account settings or contact support | No refunds for partial periods (per Terms) | Cancellations take effect end of billing cycle; contact support for details |
| Apple App Store | Cancel in Apple ID subscription settings | Subject to Apple’s refund policy | Follow Apple’s process for refunds and cancellations |
| Google Play | Cancel in Google Play subscriptions | Subject to Google Play’s refund policy | Follow Google Play’s refund and dispute process |
After cancelling
What to do immediately
- Export any necessary data and save reports before access ends.
- Keep confirmation of cancellation and billing records.
Useful links
Review Domo’s Terms of Service for cancellation and refund language: Domo Terms of Service.
See user reviews and experiences on Trustpilot: DomoAI (Trustpilot) and Domo (Trustpilot).
Address
Local office
Domo Business Services India Private Limited
Survey No. 414/190/13, Suite No. 208, 2nd Floor, PSR Complex, Govinda Reddy Layout, Bannerghatta, Bangalore, Karnataka 560076, India
Support and sales
For official cancellation, billing or sales quotes, contact Domo through your account portal or the contact methods provided by Domo sales/support.
Obtain a written confirmation of cancellation and any agreed refunds or credits.