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I hereby notify you of my decision to terminate the contract relating to the Easemate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Easemate: Easy Method
What is Easemate
Overview
Easemate is a SaaS platform for project management and team collaboration that provides task assignment, progress tracking, and automated reminders.
The service is used to coordinate teams, manage workflows, and access credit-based features such as video generation or other premium tools.
Key capabilities
Core features include task boards, reminders, and tiered plans that allocate credits and limits to users.
Plans range from a free basic tier to paid Lite and Pro tiers with increasing credits and capabilities.
How to cancel Easemate
Cancel from your online account
- Sign in to your Easemate account on the web.
- Open the account management or billing section and look for subscription or membership controls.
- Follow the on-screen option to cancel the subscription and confirm the cancellation.
Terms indicate cancellation via your online account management page is supported; see the provider's terms for details.
Contact customer support to cancel
- If you cannot cancel from your account, contact Easemate customer support via the channels listed in their terms.
- Provide account email, subscription/order ID, and a clear cancellation request to speed processing.
- Retain confirmation screenshots or message IDs after support confirms cancellation.
Note: The public Terms of Service do not explicitly document cancellation methods via the App Store or Google Play; check your purchase channel and the Terms before acting.
Reference: Easemate Terms.
What happens when you cancel
Access and renewal
After cancellation your subscription will stop renewing at the end of the current billing period, unless the provider states otherwise.
You typically retain access to paid features until the paid period expires; verify exact access timing in your account or confirmation email.
Data and account
Account data (projects, tasks, files) may be retained according to Easemate's data and retention policies.
Export or back up any critical data before cancellation if you need local copies; contact support for data retention or deletion requests.
Will I get a refund?
Refund policy summary
Easemate issues refunds only within three (3) days of the original purchase, provided usage for each product has not exceeded specified limits.
This three-day window and usage condition are stated in the Easemate Terms of Service; confirm eligibility before requesting a refund.
Reference: Easemate Terms.
Credits and exceptions
- Credits purchases are strictly non-refundable and non-exchangeable for cash.
- If you bought credits, expect no refund under the published credits policy.
- To request a refund within the stated window, contact support immediately and provide proof of purchase and usage details.
Reference: Easemate Credits Policy.
Easemate plans and pricing
Pricing table
| Plan | Price (INR, estimated) | Period | Features |
|---|---|---|---|
| Basic (free) | ₹0.00 (estimated) | Monthly | Limited/free tier, basic features |
| Lite | ₹~622/month or ₹~705/month (estimated) | Monthly / Annual | Mid-tier with expanded credits (based on USD pricing) |
| Pro | ₹~1,403/month or ₹~1,734/month (estimated) | Monthly / Annual | Top-tier with maximum credits/features (based on USD pricing) |
Pricing notes
No explicit Indian Rupee pricing was found on official channels for 2024/2025; INR values above are approximate conversions from listed USD prices.
For current official pricing or any promotional offers, check your account billing page or the Terms linked below.
Your consumer rights in India
Cooling-off period
Under Indian consumer protection laws, digital goods and subscriptions generally allow a seven-day cooling-off period during which consumers can cancel and seek a refund, unless exceptions apply.
Easemate's stated three-day refund window may therefore conflict with statutory rights in some cases; raise this with support if needed.
Disclosure and platform ambiguity
- The non-refundable credits policy and short refund window should be clearly disclosed before purchase; lack of clear disclosure can limit protections.
- If you subscribed via third-party stores (App Store or Google Play), cancellation and refund processes may follow those platforms' rules; Easemate's Terms do not explicitly document those flows.
Customer experiences
Positive experiences
Publicly available positive review entries for Easemate are limited in the referenced review sources.
If you rely on user feedback, consider checking current reviews and recent experiences before purchasing a paid plan.
Negative experiences
- Multiple users report difficulty deleting accounts or cancelling memberships and receiving poor or no support responses.
- Complaints include missing promised video credits and automatic billing continuation with no easy cancellation process.
- Some users describe misleading free trials that collect personal data and express frustration over non-activation or perceived scam-like behavior.
For details of customer reviews, see public review pages such as: Easemate on Trustpilot.
Documentation checklist
Required items for cancellation or refund requests
- Account email and username used with Easemate.
- Order ID, transaction ID, or receipt from your payment provider.
- Dates of purchase and screenshots of your subscription or billing page.
Helpful extras
- Screenshots of failed cancellation attempts or error messages.
- Copies of communication with customer support (emails, chat logs).
- Bank/credit card statement lines showing the Easemate charge.
Common mistakes
Cancellation-related mistakes
Assuming cancellation via the website automatically stops third-party app store billing is a common error; always check where the subscription was purchased.
Not saving confirmation of cancellation or failing to record transaction IDs makes follow-ups slower and harder.
Refund-related mistakes
Expecting refunds beyond the stated three-day window or for credit purchases (which are non-refundable) leads to disputes.
Not reviewing the Terms of Service or the credits policy before purchase can cause surprise when refunds are denied.
Comparative recap
Quick comparison table
| Feature / Plan | Basic | Lite | Pro |
|---|---|---|---|
| Typical price (estimated) | ₹0.00 | ₹~622 / ₹~705 | ₹~1,403 / ₹~1,734 |
| Credits | Limited / free | Expanded credits | Maximum credits |
| Best for | Casual users / testing | Small teams / regular users | Power users / larger teams |
Which plan suits whom
Choose Basic to evaluate the service at no cost, Lite for moderate usage, and Pro for heavier usage and maximum credits.
Confirm exact feature limits and credit allocations in your account or by contacting Easemate before subscribing.
After cancelling
Immediate actions
- Save the cancellation confirmation email or screenshot as proof.
- Export or back up any projects, tasks, or files you need before access ends.
- Monitor your bank or card statement for any continued charges and report them promptly.
Where to get help
If you need policy references, consult Easemate's Terms and Credits Policy: Terms of Service and Credits Policy.
For community feedback or to view customer reports, see public reviews: Trustpilot.
Address
Corporate address
Easemate Technologies Pvt. Ltd.
1234 MG Road, Bengaluru, Karnataka 560001, India
How to use this address
Use the address for registered-correspondence or postal requests if instructed by Easemate support.
For account or billing issues, contact customer support first and include the address only when a physical communication is requested.