Cancellation Elevenlabs: Easy Method

What is ElevenLabs

Overview

ElevenLabs is a SaaS platform that provides advanced AI voice synthesis, text-to-speech, speech-to-text, and voice-cloning tools for creators and businesses.

Features include studio projects, dubbing, API access, and commercial licensing options suitable for podcasts, audiobooks, and content production.

Key use cases

Users employ ElevenLabs for generating natural-sounding narration, creating custom voice models, dubbing video, and automating audio workflows.

Plans range from a free tier for casual use to Enterprise plans with custom terms and priority support.

How to cancel ElevenLabs

Cancel on the web (ElevenLabs website)

• Log in to your account on the ElevenLabs website.
• Click your Profile icon or My Account, then go to Subscription.
• Select Manage subscription and choose Cancel subscription to stop renewals.

Cancellation takes effect at the end of your current billing cycle and unused credits are forfeited.

Cancel on mobile (iOS and Android)

• iOS: Open iOS Settings → [Your Name] → Subscriptions → find ElevenLabs or ElevenReader and Cancel.
• Android: Open Google Play Store → Profile icon → Payments & subscriptions → Subscriptions → find ElevenLabs or ElevenReader and Cancel.

For App Store and Google Play purchases, refunds and subscription management are handled by Apple or Google respectively.

What happens when you cancel

Access and renewal

After cancelling, your paid subscription remains active until the end of the current billing period; it will not renew thereafter.

You will continue to have access to features until the subscription expiry date shown in your account.

Credits, projects and data

Unused credits are forfeited at cancellation - there is no rollover after you cancel.

Account projects, voice models, and generated content may remain accessible; export or back up anything important before the subscription ends.

Will I get a refund?

Web (Stripe/website) refund policy

Web purchases can be eligible for a refund only if you request it within 14 days of payment and no credit quota was used during that period.

To request a web refund, contact ElevenLabs support with your payment details and a clear refund request.

See ElevenLabs' refund policy for full details: What is your refund policy?

App Store and Google Play purchases

If you purchased through the iOS App Store or Google Play, refunds must be requested directly from Apple or Google.

ElevenLabs cannot process refunds for in-app purchases made through these stores; contact their support for assistance.

Mobile refund guidance: Request a refund or cancel in the iOS/Android app

ElevenLabs plans and pricing

Pricing snapshot

Below are the INR-listed monthly plans as shown on ElevenLabs' pricing page. Prices exclude taxes and fees.

Promotions (for example first-month discounts) are shown where applicable.

Your consumer rights in India

Web purchases (ElevenLabs website)

Indian consumers may rely on general consumer protection laws, but ElevenLabs’ published policy grants refunds within 14 days only if no credits were used.

Outside that window or when credits were used, refunds are discretionary and subject to ElevenLabs' policy.

In-app purchases (App Store & Google Play)

• Purchases made via Apple or Google are governed by those stores' refund policies in India.
• ElevenLabs defers to Apple/Google for cancellations, refunds, and billing disputes for in-app purchases.

Keep records of receipts and screenshots to support any dispute with the store or seller.

Customer experiences

Positive highlights

Many users praise ElevenLabs for fast, professional customer support and exceptionally natural voice quality useful for podcasts and audiobooks.

Indian customers report convenience from INR pricing and UPI support for payments.

Common complaints

Users sometimes report losing unused credits after cancellation and confusion over credit consumption rates and billing.

There are occasional reports of unstable voice-cloning results, unexpected credit use, and delays in support responses.

See customer reviews: TrustPilot - ElevenLabs reviews

Documentation checklist

Before you cancel

• Screenshot your subscription page showing renewal date and active plan.
• Export or back up important projects, voice models, and generated files.

When you cancel and after

• Save cancellation confirmation and final receipt (web or store).
• Note remaining credit balance and final access expiry date.
• If requesting a refund, gather payment transaction IDs and timestamps for support.

Common mistakes

Assuming credits will roll over

A frequent mistake is expecting unused credits to carry over after cancellation; ElevenLabs forfeits unused credits when you cancel.

Always use or export what you need before the subscription ends.

Requesting refunds via the wrong channel

Another error is asking ElevenLabs to refund App Store/Google Play purchases - those refunds must go through Apple or Google.

For web payments, ensure your refund request is within 14 days and that you have not used credits to improve chances of eligibility.

Comparative recap

Quick comparison

After cancelling

What to check immediately

Confirm the cancellation confirmation email or on-screen message and note the expiry date of your access.

Export voices and projects and use remaining credits before the subscription ends.

Helpful links and next steps

• How to cancel or downgrade: How do I downgrade or cancel my subscription?
• Mobile refunds & cancellation info: Request a refund or cancel in the iOS/Android app
• Refund policy details: What is your refund policy?
• INR payment information: Can I pay in INR?

Address

Company address

169 Madison Ave #2484, New York, NY 10016, USA.

Support and legal

For account, billing, or refund questions use the ElevenLabs Help Center articles linked above or contact support via your account.

Keep copies of receipts and cancellation confirmations for consumer-protection purposes in India.