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Cancel ELEVENLABS
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Elevenlabs service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Elevenlabs: Easy Method
What is Elevenlabs
Service overview
ElevenLabs is an AI-driven text-to-speech service used to create realistic voiceovers for content, narration and other audio needs.
It operates on subscription plans and is available via the web and mobile apps (ElevenReader on iOS/Android).
Main uses
Users commonly use the service for podcasts, video voiceovers, accessibility and content production workflows.
Subscriptions include access to voice generation credits and account features governed by ElevenLabs' terms.
How to cancel Elevenlabs
Web (via ElevenLabs website)
- Log in to your account on the ElevenLabs website.
- Click your Profile icon / My Account → Subscription → Manage subscription → Cancel subscription.
- Follow on-screen confirmation prompts to finish cancellation.
Mobile (iOS and Android)
- iOS (App Store): Open iOS Settings → [Your Name] → Subscriptions → find ElevenLabs/ElevenReader → Cancel.
- Android (Google Play): Open Google Play Store → Profile icon → Payments & subscriptions → Subscriptions → find ElevenLabs/ElevenReader → Cancel.
- Note: App-store subscriptions are managed by Apple/Google; ElevenLabs cannot cancel these on your behalf.
What happens when you cancel
Access and credits
When you cancel a web subscription, cancellation takes effect at the end of the current billing cycle.
Unused credits are forfeited after cancellation unless otherwise stated by ElevenLabs.
Billing and account
After cancellation you typically retain access until the paid period ends; recurring payments stop at the next renewal date.
For app-store subscriptions, billing and cancellation control remains with Apple or Google Play.
Will I get a refund?
Web purchases (direct via ElevenLabs)
Refunds may be eligible if requested within 14 days of payment and no credit quota was used during that period.
Outside that window, refunds are discretionary or as required by law.
App Store and Google Play purchases
Refunds for purchases made through Apple or Google must be requested directly from Apple or Google; ElevenLabs cannot process these refunds.
Check your app-store purchase history and follow the platform’s refund procedure when needed.
Elevenlabs plans and pricing
Where to check pricing
Plan details and pricing can change; always check ElevenLabs’ official site for current pricing and feature lists.
Do not rely on third-party summaries for exact plan costs or included credits.
Notes on upgrades and downgrades
Plan changes may affect billing cycles and credit allocations; review the account Subscription settings before changing plans.
For precise effects to billing and credits, consult ElevenLabs’ account pages or support channels.
Your consumer rights in Singapore
Local rules
For Non-EEA customers (including Singapore) ElevenLabs treats sales as final by default; refunds are discretionary.
ElevenLabs may offer refunds if no credits were used within 14 days of payment, but local consumer protections may still apply.
Practical steps for Singapore consumers
If you believe a purchase was incorrect or misleading, collect evidence (invoices, screenshots, receipts) and contact ElevenLabs support or the platform used to buy the subscription.
For App Store or Google Play purchases, start with Apple/Google support for refunds and billing disputes.
Customer experiences
Positive feedback
Many users praise ElevenLabs for natural, expressive and emotional voices; some describe it as a high standard for voice AI.
Support is reported by some customers to be quick and helpful, including assistance with account and credit transfers.
Negative feedback
Common complaints include audio glitches, unexpected words inserted in generated audio, server errors, and unexpected credit usage.
Several users report frustration with billing, slow or unresponsive customer support, removal of legacy voices with little notice, and refund difficulty.
Documentation checklist
Essential items to collect
- Account email and username used for the subscription.
- Order ID, invoice or receipt showing the charge date and amount.
- Payment method details (last four digits of card or platform receipt).
- Screenshots of subscription page showing plan, next billing date and remaining credits.
Additional useful items
- App-store receipt (Apple/Google) for in-app purchases.
- Support request history, timestamps and reference numbers.
- Evidence that credits were unused if requesting a 14-day refund.
Common mistakes
Canceling the wrong way
Users often try to cancel a mobile subscription from the web or expect ElevenLabs to cancel an App Store/Google Play subscription for them.
Remember app-store subscriptions must be cancelled through Apple or Google Play, not via the ElevenLabs web UI.
Expecting automatic refunds or immediate effects
Some customers assume cancellation triggers an immediate refund or instant removal of charges; refunds have specific conditions and cancellations take effect at period end.
Also, unused credits are commonly forfeited after cancellation - confirm the policy before cancelling if credits matter.
Comparative recap
How to read this table
The table below summarises key differences for cancelling by platform and where to request refunds.
Use it to verify the correct cancellation route before you proceed.
Quick comparison table
| Platform | How to cancel | Effect on billing | Refund route | Period |
|---|---|---|---|---|
| Web (via ElevenLabs website) | Log in → Profile/My Account → Subscription → Manage subscription → Cancel | Cancellation takes effect at end of current billing cycle; unused credits are forfeited | Refund eligible within 14 days if no credit used; otherwise discretionary | N/A |
| iOS (App Store) | iOS Settings → [Your Name] → Subscriptions → find ElevenLabs/ElevenReader → Cancel | Managed by Apple; cancellation via Apple controls renewal | Request refund from Apple; ElevenLabs cannot process | N/A |
| Android (Google Play) | Google Play Store → Profile → Payments & subscriptions → Subscriptions → find ElevenLabs/ElevenReader → Cancel | Managed by Google Play; cancellation via Google controls renewal | Request refund from Google Play; ElevenLabs cannot process | N/A |
After cancelling
Immediate next steps
Confirm you receive a cancellation confirmation email or on-screen confirmation and note the end-of-service date.
Download any needed audio files, invoices or account records before your access ends.
Helpful links
- Postclic: ElevenLabs cancellation guide
- ElevenReader terms (app purchases & terms)
- ElevenReader on the App Store (Singapore)
Address
Official office
ElevenLabs local listed address:
12 Kallang Ave #03‑07 Aperia Mall Singapore 339511
Notes
No specific postal cancellation address is published for subscriptions; use the online subscription controls or the app-store billing pages to cancel.
If you need assistance, gather the documentation checklist above before contacting support or the platform provider.