What is Expandi
Overview
Expandi is a cloud-based SaaS platform for automating LinkedIn outreach, managing campaigns, and scaling lead generation. It focuses on multichannel automation, personalization, and analytics for B2B prospecting.
Main uses
Businesses and agencies use Expandi to run automated LinkedIn sequences, A/B test messages, and centralise outreach for multiple accounts. The platform emphasises safety features and cloud-based campaign management.
How to cancel Expandi
Cancel via web (recommended)
- Sign in to your Expandi workspace.
- Open "Subscriptions & Payments" in the workspace settings.
- Click the three-dots menu next to the subscription and choose "Cancel subscription".
- If LinkedIn accounts are linked to seats under that subscription, disconnect them first; the dashboard will inform you if this is required.
For full step-by-step guidance see the official help article.
Expandi - Manage subscriptions & seats
Cancel via email (alternative)
- You may request cancellation by emailing Expandi support with your full name and the email address associated with the account.
- Send requests to [email protected] and include identifying details and any subscription ID or workspace name.
- Third-party summaries document this email option as an alternative route.
Third‑party summary of cancellation options
App Store / Google Play
- Expandi’s official policies and help centre document cancellation via the web and email only.
- There is no explicit documented process for App Store or Google Play cancellation in Expandi’s published terms.
See Expandi’s Terms & Conditions for platform policy statements.
Expandi - Terms & Conditions
What happens when you cancel
Access and subscription status
When you cancel via the workspace, the subscription status updates to "Canceled" immediately. Access to paid features may cease according to the subscription rules.
Linked accounts and seats
If LinkedIn accounts are linked to seats under the subscription, you will be prompted to disconnect them before cancellation can complete. Manage seats first to avoid blocking the cancellation flow.
Will I get a refund?
Official refund policy
Expandi’s Terms of Service state that subscription fees are non-refundable unless required by applicable law. Refunds are not generally provided as part of the published policy.
Expandi - Terms & Conditions (refunds)
Exceptions and dispute routes
- There is no published 14-day cooling-off or trial-refund policy in official documentation.
- Refunds may still be available if required by local law or after a successful dispute.
Third-party guides note the absence of a standard trial refund window in Expandi’s public materials.
Third‑party note on refunds
Expandi plans and pricing
Pricing overview
Below is a summary of commonly referenced plan pricing and features. Exact localized INR pricing may vary and some plans require contacting sales for a custom quote.
| Plan | Price | Period | Features |
| Business (Monthly) | ₹8,927 | Monthly | All features included (unlimited campaigns, cloud-based safety, LinkedIn + email multichannel automation, A/B testing, personalization, analytics) |
| Business (Annual equivalent) | ₹7,119 per month equivalent (billed ≈ $950/year) | Annual | All features included; approximately 20% discount versus monthly (2 months free) |
| Agency / Custom | Custom (example: ≈ $79/account/month for 10+ accounts) | Monthly or Annual (quote) | Business features plus team roles, central management, white‑labeling, dedicated support |
Notes
Exact local INR prices are not always displayed on Expandi’s public site. Agency pricing is typically volume-based and requires a sales quote.
Price conversions and example figures come from publicly available reports and third-party summaries; contact Expandi sales for a definitive quote.
Your consumer rights in India
Relevant law
Indian consumers are protected under laws such as the Consumer Protection Act, 2019, which covers unfair trade practices and provides dispute resolution routes.
How to use your rights
- If you believe charges are unfair or terms were misrepresented, raise the issue with Expandi support first with full documentation.
- If unresolved, you may rely on consumer-protection remedies under Indian law and pursue complaint channels or legal advice as appropriate.
Note: Expandi’s public policies do not explicitly explain India-specific remedies; you should reference applicable law when disputing charges.
Customer experiences
Positive feedback
- Many customers praise Expandi’s onboarding and responsive support, with specific staff frequently commended for helpfulness.
- Users commonly report a clean interface and useful automation that saves time on LinkedIn outreach.
See user reviews for recurring positive comments on support and usability.
Expandi - Trustpilot reviews
Negative feedback
- Reports include difficulty cancelling trials or dashboard cancellation not working, sometimes resulting in continued billing.
- Users have reported technical glitches (paused campaigns, lost campaign logic), billing disputes, and concerns about account lockouts when using automation.
Independent review sites and comparison articles document these recurring issues and billing complaints.
Expandi - Capterra reviews
Third‑party comparison and billing notes
Documentation checklist
Essential information to gather
- Account holder full name and email associated with the Expandi workspace.
- Workspace name, subscription ID (if available), and invoice or receipt copies.
- Screenshots of the subscription page or error messages if dashboard cancellation failed.
Additional helpful items
- List of LinkedIn accounts currently linked to seats (you must disconnect these before some cancellations).
- Dates of charge and any correspondence with support when disputing billing.
Common mistakes
Not disconnecting linked LinkedIn accounts
One frequent error is attempting to cancel while LinkedIn accounts remain connected to seats. The workspace often requires disconnection first, which can block cancellation.
Assuming App Store / Play auto-cancellation
Another common mistake is assuming mobile store subscriptions handle cancellation. Expandi’s documented cancellation flow is web-based and via email; App Store/Play processes are not described in Expandi’s public policies.
Comparative recap
Side-by-side summary
| Aspect | Expandi | Notes |
| Cancellation method | Web dashboard (Subscriptions & Payments) or email to support | Immediate status change to "Canceled" after web cancellation; LinkedIn seats may need disconnection |
| Refund policy | Generally non‑refundable unless required by law | No published 14‑day refund/withdrawal policy in official docs |
| Pricing | Business ≈ ₹8,927/month; annual ≈ ₹7,119/month equivalent; agency/custom quotes | Agency pricing is volume-based and requires contacting sales |
| Support & reliability | Strong onboarding praised, mixed reports on billing support and technical bugs | Check user reviews for both positive onboarding and negative billing/bug reports |
How to interpret this recap
Use the recap to weigh convenience of cancellation against refund policy and support experience. Keep documentation ready before you cancel to reduce friction.
After cancelling
Immediate next steps
- Confirm subscription status shows "Canceled" in the workspace.
- Keep screenshots or confirmation emails for your records.
Where to find help and references
Official help on managing subscriptions and seats is available from Expandi’s Help Center.
Manage subscriptions & seats - Expandi Help
For terms and refund policy reference visit Expandi’s Terms & Conditions page.
Expandi - Terms & Conditions
Address
Registered address for India
Unit No. 417, 4th Floor, A Wing, Silver Spring, Plot No. G6, Taloja MIDC, Panvel, Navi Mumbai 410208, India.
How to send a cancellation notice
Send a clear cancellation request by email to [email protected] and include your full name, account email, workspace name, and any subscription identifiers.
If you prefer a physical notice, include the registered address above and copies of relevant invoices or screenshots to support the request.