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Cancellation Expandi: Easy Method
What is Expandi
Overview
Expandi is a cloud-based SaaS tool for LinkedIn outreach automation. It helps users run campaigns to connect, message, and engage prospects across LinkedIn accounts.
Core purpose
It is intended for sales and marketing teams or agencies that want to automate scalable LinkedIn outreach while managing multiple campaigns and accounts.
How to cancel Expandi
Cancel via Expandi web (Workspace)
- Sign in to your Expandi workspace.
- Go to "Subscriptions & Payments".
- Click the active subscription and choose "Cancel subscription".
- Follow on‑screen prompts to confirm cancellation.
- Official steps: Manage subscriptions & seats (Expandi Help).
Cancel via mobile stores
- App Store (iOS): Expandi provides no special App Store instructions; cancel through Apple’s subscription settings in your Apple ID.
- Google Play: No Expandi‑specific steps found; use the Google Play Subscriptions section in your Google account to cancel.
- If you used a reseller or agency, contact them or Expandi support to confirm billing changes and cancellation.
What happens when you cancel
Access and service
Access to LinkedIn connections via Expandi is revoked immediately upon cancellation, even if the billing period has not ended.
Campaigns may stop running and automated actions will cease as soon as the subscription is cancelled.
Data and billing
Your workspace and campaign data may remain stored according to Expandi’s retention policies; verify by contacting support.
Billing will stop for future cycles but charges already processed typically remain billed unless a refund is approved under specific conditions.
Will I get a refund?
Expandi policy
Expandi’s stated policy is that subscription fees are non‑refundable unless required by law.
There is no explicit general 14‑day refund guarantee mentioned in the available documentation.
Exceptions and how to request one
- Legal consumer rights in your jurisdiction (see next section) may create exceptions.
- To request a refund, gather proof (invoices, screenshots, correspondence) and contact Expandi support to submit your case.
- Third‑party billing (App Store/Google Play/resellers) may require refund requests through those vendors’ processes.
Reference commentary on refund stance: analysis of Expandi cancellation & refunds.
Expandi plans and pricing
Pricing summary
Below are the commonly advertised Business plan prices converted to South African rand (approx.).
Notes
- Agency and enterprise plans are custom priced and require contacting sales.
- Prices shown are approximate conversions and the provider bills in their chosen currency.
| Plan | Price (approx.) | 期間 | Features |
|---|---|---|---|
| Business (Monthly) | ≈ R1,769 | 月額 | All features included, per LinkedIn account |
| Business (Annual) | ≈ R1,412 (monthly equivalent; billed annually) | 年間 | All features included, per LinkedIn account |
Your consumer rights in South Africa
Cooling‑off and statutory rights
South African Consumer Protection Act (CPA) provides a 7‑day cooling‑off period for direct marketing and certain online purchases.
This can allow consumers to cancel within the cooling‑off timeframe and may require remedies if services were misrepresented.
When to assert rights
- If Expandi did not deliver the service as promised, you may be entitled to a refund or remedy under the CPA.
- Remedies depend on the facts of each case and may require written complaints and evidence.
Customer experiences
Positive feedback
Many reviewers praise Expandi for effective LinkedIn outreach, user‑friendly automation, and helpful customer service.
See user reviews for feature and support praise: Trustpilot: Expandi reviews.
Negative feedback
- Common complaints include technical bugs, campaign issues when payments stop, and billing errors such as charges for unused seats.
- Some users reported LinkedIn account flags or bans they attributed to automation, and concerns about support responsiveness.
- Examples and comparative commentary: GetApp reviews and LinkedHelper vs Expandi (analysis).
Documentation checklist
Essential items to gather
- Account email, workspace name, and LinkedIn account identifier used with Expandi.
- Subscription ID, invoice numbers and billing receipts.
- Screenshots of subscription page, cancellation confirmation, and any error messages.
Support history
- Copies of emails or chat transcripts with Expandi support and timestamps.
- Records of attempted actions (cancellation attempts, payment disputes) and dates.
Common mistakes
Assuming cancellation equals refund
Many users assume cancelling automatically generates a refund; Expandi’s policy is generally no refunds unless law requires otherwise.
Always request a written refund decision - don’t rely on verbal assurances.
Stopping payment without following process
Pausing or stopping a payment method mid‑period can hide campaign data or cause unexpected billing disputes.
Follow the workspace cancellation steps and document everything to avoid loss of data or billing complications.
Comparative recap
Quick comparison
This table summarizes key practical points about Expandi versus typical expectations for similar SaaS outreach tools.
How to use the table
Use it to assess cancellation ease, refund likelihood, and approximate monthly cost for budgeting.
| Item | Expandi | 期間 | Notes |
|---|---|---|---|
| Ease of cancellation | Self‑service via workspace; immediate access removal | 月額 | Cancel in Subscriptions & Payments (workspace) |
| Refund policy | Generally no refunds; exceptions by law | 月額 | Request case‑by‑case via support |
| Typical cost (per account) | ≈ R1,769 monthly or ≈ R1,412 monthly equivalent billed annually | 月額 / 年間 | Agency/Enterprise pricing is custom |
After cancelling
Immediate steps
- Confirm cancellation via email or screenshots from your workspace.
- Record the cancellation date and any confirmation ID you receive.
Helpful links and next actions
- Manage subscriptions & seats: Expandi Help article.
- Read community reviews and reports to anticipate common issues: Trustpilot, GetApp.
- If you need analysis of cancellation/refund expectations, see a third‑party writeup: Postclic: cancel Expandi.
Address
Registered office
Expandi Group registered office: 38 Craven Street, London WC2N 5NG, United Kingdom.
Contacting support
For billing and cancellation confirmation, use the workspace support channels inside your Expandi account or the help article referenced above.
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Written by Kyle Adams
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.
FAQ
To cancel your Expandi subscription via the web, sign in to your Expandi workspace, go to 'Subscriptions & Payments', select the active subscription, and click 'Cancel subscription'. Follow the on-screen prompts to confirm cancellation. Keep proof of your cancellation request.
Upon cancellation of your Expandi subscription, access to LinkedIn connections is revoked immediately, and any ongoing campaigns will cease. Your workspace and campaign data may remain stored according to Expandi’s retention policies, so verify with support if needed.
Expandi's policy states that subscription fees are generally non-refundable unless required by law. If you believe you have a valid case for a refund, gather proof and contact Expandi support to submit your request.
If you subscribed to Expandi through the App Store or Google Play, you need to cancel through your respective subscription settings in your Apple ID or Google account. If you used a reseller, contact them or Expandi support for assistance.
If you face any issues while trying to cancel your Expandi subscription, check your contract or billing details for official cancellation channels. You can also reach out to Expandi support for guidance and keep a record of your communication.