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I hereby notify you of my decision to terminate the contract relating to the Filmorago service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Filmorago: Easy Method
What is Filmorago
Overview
Filmorago is the name used here for the mobile and desktop video-editing products from Wondershare (commonly marketed as Filmora and FilmoraGo). It offers beginner-friendly editing tools, filters, transitions and in-app assets for fast video creation.
Where it runs
Filmorago is available on Android (Google Play), iPhone/iPad (App Store) and as desktop software through a Wondershare account on the web.
How to cancel Filmorago
Android - Google Play (FilmoraGo)
- Open Google Play Store on your Android device.
- Tap your Profile icon → Subscriptions → Select FilmoraGo → Cancel subscription.
- Uninstalling the app does not cancel a subscription; you keep access until the paid period ends.
iOS - App Store (Filmora/FilmoraGo)
- On iPhone or iPad open Settings → [Your Name] → Subscriptions → Select FilmoraGo (or Filmora) → Cancel Subscription.
- Uninstalling the app does not cancel the subscription; service continues until the period ends.
Web - Wondershare Account
- Log in to your Wondershare Account Center via the account portal.
- Go to Plan & Products → Manage Subscription → Cancel Subscription.
- After cancellation you retain access until the end of the current billing term.
What happens when you cancel
Access and features
Cancellations typically stop automatic renewal but do not delete your account or immediately revoke access.
You keep paid features until the end of the current billing period stated on your subscription.
Data and projects
Your projects, cloud storage and account data normally remain available after cancellation, subject to Wondershare account policies.
If you later resubscribe, previous purchases and unlocked assets may be restored depending on the license type.
Will I get a refund?
Wondershare refund policy (general)
Wondershare generally offers a 30‑day refund window for eligible cases, such as wrong product, duplicate purchase or unresolved technical issues.
Global policy excludes returns for purchased licenses older than 30 days; consumable items used up are not refundable even within 30 days.
Platform-specific refund routes and exceptions
- Purchases made through Google Play or the App Store must be refunded through those platforms, not directly through Wondershare.
- EU consumers have a 14‑day statutory withdrawal right for digital purchases; exceptions and enforcement may vary.
- Refunds are subject to eligibility checks and may be declined if conditions are not met or if the license is outside the allowed window.
Filmorago plans and pricing
Overview of available plans
Below are commonly advertised plans and prices in India. Prices reflect listings for Filmora desktop and in‑app purchases on iOS (late 2025 / early 2026).
Tax, promotions and exact App Store pricing may vary by account and time.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Plan (Windows/Mac) | ₹829/month | monthly | Basic editing, export without watermark, 1 GB cloud, 100+ advanced tools, 2.3M+ assets |
| Annual Plan (Windows/Mac) | ₹2,999/year | annual | Same as Monthly plus cost effectiveness over the year |
| Perpetual Plan (Lifetime, Windows/Mac) | ₹4,179.99 (one‑time) | Perpetual | One‑time purchase, lifetime access to Filmora 14, export without watermark, 1 GB cloud |
| App Store - Filmora Pro (monthly) | ₹999/month | monthly | Pro features and assets on iOS via App Store subscription |
| App Store - Filmora Pro (annual) | ₹4,999/year | annual | Pro features and assets for one year on iOS |
| App Store - FilmoraGo Pro (weekly) | ₹599/week | Weekly | Weekly subscription unlocking Pro features in FilmoraGo on iOS |
| App Store - Filmora Pro (weekly) | ₹699/week | Weekly | Alternative weekly Pro subscription option on iOS |
Your consumer rights in India
Basic statutory rights
Under Indian law (Consumer Protection Act), consumers have rights to repair, replacement or refund for defective or mis‑described digital services.
A misleading “free trial” that charges upfront may be considered unfair trade practice under consumer protection norms.
How this may affect Filmorago purchases
Indian statutory rights can override restrictive refund policies in a developer’s terms where the service is defective or misrepresented.
If you believe a purchase was deceptive, you may raise a complaint with local consumer authorities or seek alternative dispute resolution.
Customer experiences
Positive feedback (summary)
Users praise Filmorago/Filmora for an easy learning curve and useful mobile editing features for beginners and educators.
Some reviewers highlighted picture‑in‑picture, adjustable rotation and long‑term usability as strengths.
Negative feedback (summary)
Complaints include unexpected charges, perceived misleading trial mechanics, hidden paywalls for assets and slow performance on some hardware.
Several users reported difficulties obtaining refunds or slow customer support responses in disputed cases.
Documentation checklist
What to gather before contacting support
- Order or invoice number and purchase date (store receipt screenshot).
- Transaction ID from bank or App Store / Google Play purchase record.
- Screenshots of subscription status (Google Play / App Store / Wondershare Account).
- Any email confirmations, license key or account username/email used to purchase.
Additional useful items
- Device model and OS version where the subscription was active.
- Screenshots of error messages or issues that led to refund request.
- Copies of support tickets or chat transcripts with timestamps.
Common mistakes
Uninstalling without cancelling
Many users uninstall the app assuming the subscription is cancelled; this does not stop billing. Always cancel the subscription in the store or account portal.
Requesting refunds from the wrong place
Purchases through Google Play or the App Store must be refunded via those stores. Contacting Wondershare directly for a Play/App Store purchase can delay resolution.
Comparative recap
At‑a‑glance comparison
| Platform | How to cancel | Refund route | Access after cancel | Period |
|---|---|---|---|---|
| Google Play (Android) | Google Play Store → Profile → Subscriptions → Select FilmoraGo → Cancel | Request refund via Google Play | Access continues until paid period ends | Varies |
| App Store (iOS) | Settings → [Your Name] → Subscriptions → Select FilmoraGo/Filmora → Cancel | Request refund via App Store / Apple | Access continues until period ends | monthly / annual / Weekly |
| Wondershare Account (Web) | Account Center → Plan & Products → Manage Subscription → Cancel | Contact Wondershare support for refund eligibility (30‑day rule) | Access remains until current billing term ends | Monthly / annual / Perpetual |
After cancelling
What to check
Confirm cancellation email or on‑screen confirmation and keep screenshots for records.
Monitor your bank or card statement to ensure no further unexpected charges.
Where to get help
If purchase was through Google Play or the App Store, use those platforms’ purchase history and refund request tools to file a claim.
For web purchases via Wondershare Account, gather documentation and contact Wondershare support with your order number and evidence.
Address
Corporate address (developer)
Wondershare Technology Group Co., Ltd.
10th floor, 5D, Shenzhen Software Industrial Base, Haitian 2nd Rd, Nanshan District, Shenzhen, Guangdong, P.R.China 518057
Local actions
For consumer complaints in India, retain all purchase records and consider filing with local consumer protection forums if a satisfactory resolution is not reached.