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Cancel FLIXIER
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Flixier service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Flixier: Easy Method
What is Flixier
Overview
Flixier is a cloud-based video and audio editor that runs in a browser and focuses on fast, collaborative editing. It provides exports, cloud storage, stock assets and real-time collaboration tools.
Who uses it
Users range from beginners to small teams who want quick cloud rendering and easy sharing. Paid plans add higher export limits, more storage and advanced features.
How to cancel Flixier
Cancel via Flixier web (Billing Dashboard)
- Sign in to your Flixier account on the web.
- Go to the Billing Dashboard in account settings.
- Select "Cancel Subscription" and follow the cancellation flow, including any feedback questions.
- After completion you will receive an email confirming cancellation.
Cancel via App Store / Google Play
- If you subscribed through Apple App Store or Google Play, manage or cancel the subscription in your device’s store settings.
- Flixier defers to the relevant store’s cancellation process for subscriptions made via those platforms.
Official cancellation help (web): Flixier - Cancel Subscription
Notes on store-managed subscriptions: How to cancel if billed through App Store / Google Play
What happens when you cancel
Access after cancellation
Your subscription remains active until the end of the current billing period after you cancel. You keep access to paid features until that period ends.
Confirmation and account data
Cancellation is confirmed by email once the flow completes. Projects and stored files are tied to your account; check Flixier Terms for data retention and account details.
For the provider’s formal terms, see: Flixier Terms
Will I get a refund?
Standard refund policy
Flixier’s terms state that payments are non‑refundable once service has begun; cancelling does not automatically create a refund right after service use.
14‑day cooling-off exception
- Consumers may be eligible for a full refund if they cancel within 14 days and have not used the service.
- "No use" means no uploads, edits, subtitles, exports or similar actions during that 14‑day period.
- If you used the service within 14 days, the refund exception does not apply.
Full policy text: Flixier Terms (refunds & cooling-off)
Flixier plans and pricing
Pricing summary
The following INR prices reflect recent listings and effective monthly rates for annual billing. Official site lists USD plans; conversions and local offers may vary.
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro - Monthly | ₹599/month | Monthly | Export 300 minutes, Full‑HD export, 50 GB cloud storage, unlimited backups, full stock library |
| Business - Monthly | ₹1,249/month | Monthly | Export 600 minutes, 4K export, 100 GB cloud storage, AI tools, brand kit, integrations |
| Pro - Yearly (effective monthly rate) | ₹473/month (billed annually) | Annual | Same as Pro plan, annual billing at discounted rate |
| Business - Yearly (effective monthly rate) | ₹987/month (billed annually) | Annual | Same as Business plan, annual billing at discounted rate |
Pricing notes
These INR numbers come from recent listings and promotions; Flixier’s official site primarily lists USD plans. Confirm current pricing on Flixier before purchase.
Your consumer rights in India
Legal protections
Indian consumers are protected under the Consumer Protection Act and related e‑commerce rules, which address unfair trade practices and defective services.
Remedies and escalation
- If you paid but did not receive service (e.g., Pro features not enabled), you can seek redress under Indian consumer law.
- Escalation paths include consumer forums, ombudsman bodies and complaint portals such as the National Consumer Helpline.
- If purchased via App Store/Google Play, platform refund processes may also apply.
Customer experiences
Positive feedback
- Users praise Flixier’s intuitive interface and ease of use for beginners and non‑technical editors. See reviews on Capterra and Trustpilot.
- Example: positive Trustpilot review from India highlights strong customization and simplicity.
Negative feedback
- Complaints include crashes, lost projects, export failures and billing issues such as being charged but not receiving Pro access.
- Several reviews describe slow or unresponsive support and occasional incorrect billing or unexpected renewals.
Representative review pages: Trustpilot - Flixier and Capterra India - Flixier
Documentation checklist
Before contacting support
- Account email and username used to subscribe.
- Order ID, transaction receipt or bank statement showing the charge.
- Date and time of the subscription and cancellation attempts.
When escalating a problem
- Screenshots of billing, account plan page and any error messages during export or access.
- Copies of support tickets, chat transcripts and confirmation emails.
- Record of attempts to cancel and confirmation email (if received).
Common mistakes
Assuming all cancellations are handled the same way
Many users try to cancel via Flixier web when the subscription was purchased through Apple or Google. Store‑billed subscriptions must be cancelled in the respective store settings.
Expecting automatic refunds
Users often assume cancellation equals refund. Flixier’s terms disallow refunds once service use has begun, except the narrow 14‑day no‑use cooling-off rule.
Comparative recap
Quick comparison
| Item | Flixier (web subscription) | Flixier (App Store / Google Play) |
|---|---|---|
| How to cancel | Billing Dashboard on Flixier web; confirm via email. | Cancel via Apple App Store or Google Play account settings. |
| Refunds | Generally non‑refundable after service use; 14‑day full refund only if no service used. | Subject to store refund policies in addition to Flixier terms; check the platform’s process. |
| Access after cancel | Remains until end of current billing period. | Remains until the billing period managed by the store ends. |
| Common issues | Billing disputes, export glitches, support delays reported. | Same issues reported plus potential additional friction from store refunds. |
Takeaway
If you want to avoid unwanted renewal charges, cancel before the next billing date and keep receipts. Confirm whether your subscription was billed directly by Flixier or via an app store.
After cancelling
What to check immediately
- Look for the cancellation confirmation email from Flixier.
- Verify your billing page shows the subscription as cancelled and note the end date of access.
Useful links
Cancellation help: https://flixier.com/help/cancel-subscription
Terms and refund details: https://flixier.com/terms
Reviews summary: Trustpilot - Flixier | Capterra India - Flixier
Address
Registered office
Toma Şăvescu, No 15, Iaşi, Iaşi 700505, Romania
Where to find official company details
Company and legal details are published in Flixier’s Terms: https://flixier.com/terms