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I hereby notify you of my decision to terminate the contract relating to the Fotor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fotor: Easy Method
What is Fotor
Overview
Fotor is an online photo-editing and design service that offers tools for image edits, templates, AI features, and paid subscription plans (Fotor Pro) for advanced functionality.
Where it runs
Fotor is available on the web and as mobile apps (Android via Google Play; iOS/macOS via the App Store). Subscriptions can be managed through the platform used to purchase them.
How to cancel Fotor
Web (Fotor website)
- Go to Account Settings → Subscription → click "Manage Plan" (or "Cancel" on earlier versions).
- Confirm by choosing "Downgrade to free plan".
- See the official instructions: How to Cancel the Subscription.
Google Play (Android)
- Open the Google Play Store app on your device.
- Go to Subscriptions, find the Fotor/Goart subscription, and choose Cancel.
- Refer to Fotor's guidance: How to Cancel the Subscription.
App Store (iOS/macOS)
- Open the App Store, tap your avatar, then go to Subscriptions.
- Find the Fotor/Goart - Photo Editor, Designor entry and cancel the subscription.
- Fotor documents this here: How to Cancel the Subscription.
What happens when you cancel
Billing and renewal
Cancellation stops automatic renewal of your subscription going forward.
Access to paid features remains active until the end of your current billing period.
Account and data
Your account and any created projects remain available according to your plan and Fotor's data retention practices.
Cancelling does not necessarily delete your account or content; you may need to remove or export data separately.
Will I get a refund?
Fotor refund policy (general)
Fotor normally does not offer refunds for fees already paid; cancelling prevents future renewals but does not automatically entitle you to a refund.
Official details: How to Get a Refund.
Platform exceptions and free trials
Subscriptions bought via Fotor's website are generally non-refundable per Fotor's Terms of Service. See: Fotor Terms of Service.
App-store purchases (Apple/Google) are subject to those stores' refund policies rather than Fotor's web refund policy.
Free trial: Fotor offers a 7-day free trial (one per account). If you do not cancel before the trial ends (allowing for early charges), you will be charged and refunds are generally not provided. See: Free trial instructions.
Fotor plans and pricing
Available pricing notes
Official in‑App Store (iOS) pricing for India lists an annual plan. User reports indicate a possible monthly rate in some app displays.
Official and user-reported prices are shown below; display and availability may vary by platform and region.
| Plan | Price | Period | Features |
|---|---|---|---|
| Fotor Pro - Annual (iOS App) | ₹2,399 | annual | Access to advanced features and materials via Fotor Pro; in‑app purchase in the Indian App Store (iOS) |
| Fotor Pro - Monthly (user‑reported) | ₹999 (reported) | monthly | Monthly subscription price reported by some Indian users; availability may vary and is inconsistent across displays |
Your consumer rights in India
Legal overview
Under the Consumer Protection Act, 2019, Indian consumers may have a 7‑day "cooling‑off" right for certain digital purchases, allowing withdrawal and refund unless the right is unequivocally waived.
Fotor's no‑refund stance may not override statutory consumer rights in India where those rights apply.
Recommended actions for Indian users
- Keep documentation (screenshots, receipts, bank statements) if you believe you were wrongly charged.
- If a refund is refused or cancellation is mishandled, you may file a complaint with the National Consumer Helpline or the Consumer Disputes Redressal Forum.
Customer experiences
Positive feedback
Users often praise Fotor's clean, intuitive interface and AI tools for background removal, enhancement, and creative features.
Many reviewers cite speed and ease of creating designs as strengths.
Negative feedback
Common complaints include unexpected renewals, difficulty obtaining refunds, and confusing subscription/credit systems.
Some users report problems cancelling trials or subscriptions and limited responsiveness from customer support.
See aggregated reviews on Trustpilot for user reports: Fotor on Trustpilot.
Documentation checklist
What to collect
- Subscription confirmation emails and receipts (from Fotor or app store).
- Screenshots of account settings showing subscription status and cancellation steps.
- Bank or card statements showing charge dates and amounts.
Communication records
- Copies of any messages with Fotor support or app‑store refund requests.
- Dates and times of cancellation actions taken in your account or app store.
Common mistakes
Timing errors
Not cancelling early enough: Fotor recommends cancelling at least 7 days before the subscription expiry to avoid auto‑renewal on web purchases.
Free trial confusion: trials auto‑convert if not cancelled in time; charges can occur hours before the trial end, so allow buffer time.
Platform mix-ups and assumptions
Cancelling on the wrong platform (e.g., cancelling in the app when you bought on the web) may not stop billing; always cancel through the store or site where you purchased.
Assuming cancellation equals refund: cancellation stops future renewals but typically does not trigger refunds under Fotor's policy.
Comparative recap
Summary table
| Platform | How to cancel (short) | Refund policy (short) | Effect on access | Period |
|---|---|---|---|---|
| Web (Fotor website) | Account Settings → Subscription → Manage Plan → Downgrade to free plan | No refund normally for web purchases; prevents renewal | Access until end of current billing period | Varies |
| Google Play (Android) | Google Play Store → Subscriptions → cancel Fotor/Goart | Refunds handled by Google Play policies | Access until end of current billing period | Varies |
| App Store (iOS/macOS) | App Store → Avatar → Subscriptions → find Fotor entry → cancel | Refunds handled by Apple/App Store policies | Access until end of current billing period | Varies |
After cancelling
Immediate checks
- Save a screenshot of the cancellation confirmation and subscription status.
- Monitor your bank/card statement for any unexpected charges after cancellation.
Next steps and escalation
If you need help or wish to request a refund, use Fotor's support pages for guidance: Refund information.
For cancellation help see: How to Cancel the Subscription and trial details: Free trial instructions.
Address
Corporate address
11th Floor, Unit 2 Block 2, Hangli Center, Chengdu, Sichuan 610000, China.
Contact tips
Use official support pages for account issues and keep your documentation ready when contacting Fotor or your app‑store provider.