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I hereby notify you of my decision to terminate the contract relating to the Genius service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Genius: Easy Method
What is Genius
Overview
Genius is a subscription-based software platform designed to help teams share knowledge, manage documents, and track tasks efficiently.
The service is offered in consumer and professional tiers and is available as an in-app purchase on iOS (Apple App Store) in India.
Who uses it
Typical users include small teams, project managers, and individual professionals who need a centralized place for collaboration and document management.
Genius is marketed under both "Genius" and "Stock Genius" branding depending on specific feature bundles and promotional offers.
How to cancel Genius
Canceling via Apple (iOS in-app purchases)
- Open the Settings app on your iPhone or iPad and tap your name to access Apple ID settings.
- Tap "Subscriptions", find the Genius or Stock Genius subscription, then tap "Cancel Subscription" and follow prompts.
- Ensure the subscription status shows as cancelled; you will retain access until the current billing period ends.
Contacting Genius support or company
- If you prefer direct assistance, prepare your receipt and Apple subscription details and contact the company for confirmation by mail or support channels.
- For account-related questions, request written confirmation of cancellation and any applicable next steps for data export or account closure.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, you typically keep access to the paid features until the end of the current paid period.
There is no immediate loss of service unless otherwise stated in a specific promotional or trial offer.
Renewal and billing
Automatic renewal stops at the end of the billing cycle after cancellation; you will not be charged in the next cycle.
If you purchased via Apple in-app purchase, Apple handles billing and will show the subscription as expired or cancelled in your Apple ID.
Data and account retention
After cancellation, your account and stored data may be retained for a time according to the provider’s policies.
Export or back up any important documents before requesting permanent deletion to avoid data loss.
Will I get a refund?
General refund policy
Refunds for in-app purchases are generally handled by the app store (Apple) rather than the app developer for iOS purchases.
Genius typically does not automatically refund cancellations mid-period; refunds are exceptional and evaluated case-by-case.
Exceptions and how to request
- Request a refund through the App Store’s report-a-problem process if you believe the charge was incorrect or the service was not delivered.
- Provide order/receipt information, the reason for refund, and any supporting details when asking either Apple or the developer for a refund.
- Keep in mind that promotional or lifetime purchases may have different refund considerations.
Genius plans and pricing
Pricing summary
Below are the in-app purchase prices listed for Genius / Stock Genius on the Apple App Store in India.
Prices are shown in Indian Rupees and reflect the listing at the time of verification.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Genius Pro Monthly | ₹799 | Monthly | Full access to Genius Pro features (iOS in-app purchase) |
| Stock Genius Pro Monthly | ₹369 | Monthly | Pro features under Stock Genius branding |
| Stock Genius Pro Quarterly | ₹919 | Quarterly | Pro features billed per quarter |
| Genius Pro Annual | ₹4,999 | Annual | Annual billing for Genius Pro |
| Stock Genius Pro Annual | ₹2,699 | Annual | Annual billing under Stock Genius branding |
| Stock Genius Pro Lifetime (option 1) | ₹5,900 | Lifetime | One-time purchase for lifetime access (option 1) |
| Stock Genius Pro Lifetime (option 2) | ₹6,900 | Lifetime | One-time purchase for lifetime access (option 2) |
| Genius Pro Special Offer | ₹2,999 | One-time / Promotional | Promotional plan |
Your consumer rights in India
Basic rights
As a consumer in India, you have the right to clear information about pricing, renewal terms, and cancellation procedures before purchase.
If terms are misleading or unavailable, you can seek redress under the Consumer Protection laws and regulations.
Filing complaints and dispute resolution
You may raise disputes through the app store’s support, the payment provider, or consumer forums and authorities in India.
Keep purchase receipts, subscription screenshots, and any correspondence as evidence for consumer complaints or chargeback requests.
Customer experiences
Common positive feedback
Many users praise Genius for streamlined document handling and collaboration features suitable for small teams.
Annual and lifetime offers are commonly highlighted as good value by long-term users.
Common issues and frustrations
Some customers report confusion around in-app subscription management and difficulty locating cancellation steps in Apple settings.
Requests for refunds or account deletions sometimes require additional follow-up with support or the app store.
Documentation checklist
Essential items to prepare
- Apple receipt or order number for the subscription purchase.
- Apple ID email used to purchase the subscription.
- Screenshot of the subscription page or Settings > Subscriptions showing the subscription.
Support and dispute evidence
- Any correspondence with Genius support or confirmation emails related to the subscription.
- Details of the date you requested cancellation and any on-screen confirmations.
Common mistakes
Assuming cancellation is automatic
Many users expect account deletion when they cancel a subscription; in most cases cancellation only stops future billing.
Always verify the subscription status in your Apple ID and request data deletion separately if needed.
Not saving proof of cancellation
Failing to save confirmations or receipts can make it harder to resolve billing disputes later.
Take screenshots of the cancelled subscription screen and any email confirmations you receive.
Comparative recap
At-a-glance comparison
The table below summarizes common billing choices and which user they typically suit.
Use this to decide whether to keep, downgrade, or cancel based on usage and cost.
| Plan | Price | Period | Best for |
|---|---|---|---|
| Genius Pro Monthly | ₹799 | Monthly | Short-term trial or temporary project teams |
| Stock Genius Pro Monthly | ₹369 | Monthly | Individuals needing basic pro features at lower monthly cost |
| Stock Genius Pro Quarterly | ₹919 | Quarterly | Users who prefer less frequent billing than monthly |
| Genius Pro Annual | ₹4,999 | Annual | Frequent users wanting lower yearly cost |
| Stock Genius Pro Annual | ₹2,699 | Annual | Cost-conscious annual users under Stock Genius branding |
| Stock Genius Pro Lifetime (option 1) | ₹5,900 | Lifetime | Users wanting a one-time payment for long-term access |
| Stock Genius Pro Lifetime (option 2) | ₹6,900 | Lifetime | Alternative lifetime tier with potentially different inclusions |
| Genius Pro Special Offer | ₹2,999 | One-time / Promotional | Promotional or limited-time access |
After cancelling
Check and confirm
Verify the subscription status in your Apple ID > Subscriptions and keep a screenshot of the cancelled status.
Check your payment method for any unexpected charges in the next billing cycle and contest them if needed.
Data, export and further steps
Export or back up important documents and team data before requesting account deletion or letting indefinite retention expire.
If you need additional help, contact support with your purchase receipt and account details, and keep all replies for records.
Address
Mailing address
Plot No. 299, Phase VI, Sector 37, Gurugram, Haryana 122001, India
Notes about correspondence
This address is provided for general correspondence and may be used for formal requests such as billing disputes or account inquiries.
When sending physical notices, include purchase receipts, account identifiers, and a clear request for cancellation or refund consideration.