Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel HELLOFAX
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Hellofax service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hellofax: Easy Method
What is HelloFax
Service overview
HelloFax (also available as Dropbox Fax) is a cloud-based fax service that lets users send and receive faxes by email, web or mobile without a physical fax machine.
How customers use it
Typical uses include one-off document faxes, business communications, and integrating fax into digital workflows via email or the web portal.
How to cancel HelloFax
Cancel via web (recommended)
- Log into your HelloFax account on the website.
- Click your email or username at the top-right corner, then go to Settings → Billing.
- Click "Cancel subscription" to stop future renewals.
- For a step-by-step reference see the external guide: How to cancel HelloFax.
App Store / Google Play purchases
- If you bought the subscription via Apple App Store or Google Play, cancel through Apple or Google subscription management - not HelloFax's site.
- Apple/Google cancellation steps are explained here: Cancel App Store / Google Play subscription.
What happens when you cancel
Access after cancellation
Cancelling stops future billing but typically leaves you with access until the end of your paid period.
Saved documents and account data are generally retained; export important files before losing access if you expect removal.
Renewals and billing
Cancellation prevents automatic renewal, but confirm the cancellation screen or email for an end date to avoid surprise charges.
If you see charges after cancellation, collect evidence (statements, screenshots) and contact support or escalate if needed.
Will I get a refund?
Official refund stance
There is no publicly documented standard 14-day money-back guarantee for HelloFax in India or globally according to available sources.
No explicit web-based refund window is published; refunds are not guaranteed unless the platform (App Store / Google Play) provides one.
Exceptions and third-party claims
- App Store and Google Play may grant refunds under their own policies; request refunds through those stores when applicable.
- Some third-party “cancel-for-you” services claim a money-back guarantee (for example, Xpendy), but this is not an official HelloFax policy: Xpendy HelloFax page.
HelloFax plans and pricing
Pricing sources and reliability
Official INR pricing is not publicly listed on HelloFax’s site. The table below shows user-reported prices from online discussions and should be treated as anecdotal.
Confirm current pricing in your account or on your app store before relying on these numbers.
| Plan | Price (INR) | Period | Notes |
|---|---|---|---|
| Monthly (reported by user) | ₹99/month | Monthly | User-reported; not official |
| Annual (reported by user) | ₹6,800/year | Annual | User-reported; not official |
| Discounted annual (popup) | ≈ ₹3,900 | Annual | Seen in user popups; anecdotal |
Your consumer rights in India
Relevant law and protections
Under the Consumer Protection Act, 2019, Indian consumers can seek redress for unfair trade practices, defective services or non-delivery of promised services.
Recommended escalation steps
- Keep records (screenshots, invoices, cancellation confirmations).
- First lodge a complaint with HelloFax support and request written confirmation.
- If unresolved, approach the local consumer forum or consumer court, citing relevant sections on unfair trade practices or defective services.
Customer experiences
Positive reports
Some users reported fast, reliable fax deliveries and useful free extra pages beyond account credit in occasional cases.
These positive notes exist but are less common than negative reports on public review sites.
Negative reports and trends
- Frequent complaints about poor customer support and difficulty obtaining help.
- Recurring billing problems: unexpected charges, billing after cancellation, and confusing fees have been reported.
- Trustpilot shows a low average rating reflecting widespread dissatisfaction: see reviews on HelloFax Trustpilot and App HelloFax Trustpilot.
Documentation checklist
Before you cancel
- Record your current billing period end date and take a screenshot of your subscription page.
- Save copies of recent invoices and the payment method statement showing charges.
After you cancel
- Save the cancellation confirmation screen or email, and note the access end date.
- If you are disputing charges, collect time-stamped screenshots and all correspondence.
Common mistakes
Assuming email or phone cancellation works
Many users try to cancel by email or phone. HelloFax does not offer cancellation by email or phone; cancellation is done through the website billing settings.
Not checking App Store / Google Play purchases
If you subscribed via Apple or Google, cancelling through HelloFax's website will not stop those store subscriptions.
Always check which platform processed the charge and cancel via that platform when relevant.
Comparative recap
Quick comparison
| Aspect | HelloFax (Dropbox Fax) | What to expect |
|---|---|---|
| Cancellation method | Website billing settings only | Log in → Settings → Billing → Cancel |
| Refund policy | No published 14-day refund guarantee | App store refunds handled by Apple/Google; web refunds not guaranteed |
| Customer support | Reportedly limited / slow | Be prepared to document issues and escalate if charged after cancellation |
| Pricing visibility | INR prices not officially published; user-reported rates exist | Verify prices in your account or app store before purchase |
After cancelling
Follow-up actions
- Verify the billing stop date in your account and check your bank/credit card for future charges.
- Export or archive any important documents stored in the account before access ends.
Helpful links
- How to cancel HelloFax (web guide): donotpay.com guide
- Cancel subscriptions purchased via Apple App Store or Google Play: App Store / Google Play cancellation
- Third-party cancel-for-you service example (not official policy): Xpendy HelloFax page
Address
Company head office
301 Howard St., Suite 200, San Francisco, California 94105, United States
Notes on contacting
This address is the primary confirmed head office per available context; for billing and support issues use the account portal and the cancellation steps described above.