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Invoice2Go

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Termination letter drafted by a specialized lawyer
Sender
Invoice2Go Cancel Subscription | Postclic
Invoice2Go
2317 Broadway St. 2nd Floor, Redwood City
CA United States
support@invoice2go.com
Cancellation of Invoice2Go contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Invoice2Go service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Invoice2Go
2317 Broadway St. 2nd Floor, Redwood City
CA , United States
support@invoice2go.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Invoice2Go. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Invoice2Go: Easy Method

What is Invoice2Go

Overview

Invoice2Go is a mobile-first invoicing and billing app for freelancers and small businesses that lets you create invoices, estimates and accept payments on the go.

Key purpose

The service focuses on rapid invoice creation, payment acceptance and basic client management from web and mobile apps.

How to cancel Invoice2Go

Cancel via Web (direct subscription)

  • Sign in on the Invoice2Go website or web app.
  • Go to Account & settings → Manage subscription → Cancel.
  • The subscription continues until the end of your current billing cycle.
  • See instructions: Managing your subscription.

Cancel via app stores (Android / iOS)

  • Google Play (Android): Cancel through your Google Play account at least 24 hours before the period ends; Google handles cancellation and refunds.
  • App Store (iOS): Cancel via your Apple ID (Settings → Subscriptions) at least 24 hours before the billing period ends; Apple handles these subscriptions and refunds.
  • For details see: Managing your subscription.

What happens when you cancel

Access after cancellation

After cancelling a paid subscription you retain access until the end of the paid billing cycle.

Features available during the remainder of the paid period remain active until that date.

Data and account status

Your account and stored invoices remain in your account unless you explicitly delete them.

If you revert to a free account, some premium features may be disabled but data is usually preserved for reactivation.

Will I get a refund?

General refund policy

Invoice2Go states subscription fees are non‑refundable and there are no refunds, credits or exchanges for partially used periods, except as expressly stated or required by law.

Official policy: Billing policy.

Exceptions and platform differences

  • Initial purchase: Invoice2Go may, at its sole discretion, offer a full refund within 30 days of the first subscription purchase; this does not apply to renewals or upgrades.
  • Web and Google Play purchases: Refund requests should be submitted to Invoice2Go Support; allow up to 10 business days for processing.
  • App Store (iOS) purchases: Refunds must be requested through Apple; Invoice2Go cannot issue refunds for App Store charges.

Invoice2Go plans and pricing

Pricing overview

The following INR prices are reported for India. Official global pricing is displayed in USD on Invoice2Go’s site; local INR listings may come from third-party sources.

Confirm final charges in your app store or web checkout before subscribing.

Plan Price Period Features
Starter ₹134.00/month Monthly 50 invoices, up to 5 clients, 1 user, accept cards and PayPal
Pro ₹659.00/month Monthly Unlimited invoices & estimates, up to 25 clients, 1 user, cards and PayPal, premium features
Enterprise ₹992.00/month Monthly Unlimited invoices & estimates, up to 100 clients, 5 users, cards and PayPal, premium features

Your consumer rights in India

Legal coverage

Digital services are covered under Indian consumer law, including the Consumer Protection Act, 2019, which allows remedies for unfair terms or deficient services.

Invoice2Go’s published policy states fees are non‑refundable after the initial period, but statutory rights may still apply.

How to assert rights

  • Document purchase date, payment receipts, and the issue you faced.
  • Contact Invoice2Go Support in writing and allow their stated response time (support articles note processing times up to 10 business days).
  • If unresolved, you may pursue remedies under Indian consumer protections; keep records of all communications.

Customer experiences

Positive feedback

Users in India and globally often praise Invoice2Go for ease of use, fast invoicing and mobile convenience.

See user ratings and reviews: Capterra India reviews.

Common complaints

Frequent negatives include perceived high pricing for small users, limited features on lower tiers and occasional integration or calculation bugs.

Other complaints reported in reviews include customer support responsiveness and issues when transaction limits or holds occur.

Documentation checklist

What to gather before contacting support

  • Account email and user ID used to subscribe.
  • Receipt or invoice showing purchase date and amount.
  • Platform used to subscribe (Web, Google Play, App Store).
  • Clear statement of the requested outcome (cancel, refund, dispute).

How to submit

  • For web or Google Play purchases, contact Invoice2Go Support and attach documentation.
  • For App Store purchases, use Apple’s refund process; Invoice2Go cannot directly refund App Store charges.

Common mistakes

Cancelling through the wrong channel

Example: Cancelling the app on your phone without cancelling the Google Play or App Store subscription can leave the paid subscription active.

Always cancel in the store where you originally purchased the subscription.

Missing the cancellation window or expecting automatic refunds

Example: Some users assume immediate refunds on cancellation; Invoice2Go’s policy excludes prorated refunds for most cases outside the initial exception.

Also note store-specific timing rules - Google Play and Apple recommend cancelling at least 24 hours before period end.

Comparative recap

Quick comparison

Topic Web subscription Google Play (Android) App Store (iOS)
How to cancel Account & settings → Manage subscription → Cancel Cancel via Google Play account Cancel via Apple ID subscriptions in Settings
Refunds Request to Invoice2Go Support; non‑refundable by default Handled by Google Play; contact Invoice2Go for some cases Handled by Apple; Invoice2Go cannot issue iOS refunds
Access after cancel Access until end of billing cycle Access until end of billing cycle Access until end of billing cycle

After cancelling

Next steps

Keep records of your cancellation confirmation and verify the next billing does not occur after your cycle ends.

If charged unexpectedly, gather documentation and contact support promptly.

Helpful links

Address

Company office

Invoice2Go (corporate contact): 2317 Broadway St. 2nd Floor, Redwood City, CA 94063, USA.

Support reminder

For subscription and billing queries use the support links above and supply the documentation checklist items to speed resolution.

FAQ

To cancel your Invoice2Go subscription via the web, sign in to your account, go to Account & settings, select Manage subscription, and click Cancel. You will retain access until the end of your current billing cycle.

Invoice2Go's general refund policy states that subscription fees are non-refundable. However, you may request a refund for your initial purchase within 30 days. For further details, check your contract or contact Invoice2Go Support.

To cancel your Invoice2Go subscription from Google Play, go to your Google Play account and cancel at least 24 hours before the billing period ends. Remember to keep proof of cancellation.

After cancellation, your account and stored invoices remain intact unless you delete them. If you switch to a free account, some premium features may be disabled, but your data is generally preserved.

Yes, to cancel your Invoice2Go subscription on iOS, go to Settings, select Subscriptions under your Apple ID, and cancel at least 24 hours before the billing period ends. Keep a record of your cancellation.