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Iscanner

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Iscanner App | Postclic
Iscanner
66 W Flagler Street, Suite 900-10023
Miami United States
support@bpmobile.com
Cancellation of Iscanner contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Iscanner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Iscanner
66 W Flagler Street, Suite 900-10023
Miami , United States
support@bpmobile.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Iscanner. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Iscanner: Easy Method

What is Iscanner

Overview

iScanner is a mobile and web app that converts physical documents into digital files using your device camera and OCR technology. It offers features such as document editing, cloud integration, and sharing.

Where it is sold

Subscriptions are sold through three purchase channels: Apple App Store (iOS), Google Play Store (Android), and direct purchases on the iScanner website. Management and support vary by channel.

How to cancel Iscanner

Cancel on App Store (iOS)

  • Open Settings on your iPhone/iPad, tap your name → Subscriptions → iScanner → Cancel Subscription.
  • Cancel at least 24 hours before the renewal date to avoid being billed for the next period.
  • Note: Deleting the app or your iScanner account does not cancel App Store subscriptions.

Cancel on Google Play (Android)

  • Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → iScanner → Cancel subscription.
  • Cancel at least 24 hours before the billing cycle ends to prevent renewal charges.
  • Note: Deleting the app or your iScanner account does not cancel Google Play subscriptions.

Cancel on Web (iScanner website)

  • Log in to your iScanner web account, go to Billing / Subscription / Account settings, and select the cancel option.
  • Web purchases must be cancelled via the iScanner website; App Store or Google Play cancellation will not affect web-bought subscriptions.
  • Deleting the app or account does not automatically cancel web subscriptions; cancel from the website account page.

What happens when you cancel

Access after cancellation

After cancelling, you typically retain access until the end of the paid billing period. Access to premium features ends when that period expires.

Automatic renewal and billing

Cancellation prevents future automatic renewals. You must cancel through the store or website where the subscription was purchased.

Data and account retention

Canceling a subscription usually does not delete your account or local files. If you want data removed, follow account deletion steps on the website and back up any documents first.

Will I get a refund?

App Store (iOS) refunds

Refunds for App Store purchases are handled solely by Apple under Apple’s refund policy. iScanner does not control Apple’s refund decisions.

Google Play (Android) refunds

Refunds for Google Play purchases are handled solely by Google Play under Google’s refund policy. iScanner cannot grant Google Play refunds directly.

Web purchases (iScanner website)

  • Subscriptions bought via the iScanner website are generally non-refundable.
  • Exceptions may apply where required by applicable law (for example, mandatory consumer withdrawal rights). You may need to provide proof to support a refund request.

There is no universal 14-day refund entitlement guaranteed by iScanner; refund eligibility follows the platform rules or local mandatory laws.

Iscanner plans and pricing

Pricing availability

No definitive pricing data was found in the verified sources. For exact plan prices contact iScanner or check the platform store listing you purchased from.

How to get pricing

Check the App Store or Google Play listing for current rates, or log in to the iScanner website account/billing page for web subscription amounts.

Plan Period Price
Free N/A Contact for pricing
Premium monthly / annual Contact for pricing
Business monthly / annual Contact for pricing

Your consumer rights in India

General consumer protections

Indian consumers can seek remedies under consumer protection laws if a service is defective, misrepresented, or if contractual terms are not met. Rights include seeking refunds, replacements, or compensation where applicable.

Practical steps in India

  • First, request a refund or escalation via the platform (Apple/Google) or iScanner web support with proof of purchase.
  • If unresolved, you may file a complaint with local consumer forums or use legal dispute channels under Indian consumer protection statutes.

Evidence and timing

Keep receipts, transaction IDs, screenshots, and communication logs. These items help validate refund or dispute requests and are often required by platforms or consumer authorities.

Customer experiences

Positive reviews

  • Users praise iScanner for ease of use, fast and reliable scanning, OCR, and useful sharing/editing features. See sample reviews on Capterra and Software Advice.
  • Overall high ratings noted for usability and productivity benefits in third-party review summaries.

Negative reviews

  • Some users report data loss after upgrades or sync failures and frustration with subscription limits in the free tier.
  • Other complaints include occasional blurry scans and challenges scanning multi-page documents.

Where to read reviews

For user experiences, consult the verified review pages at Capterra and Software Advice for balanced feedback.

Capterra - iScanner reviews

Software Advice - iScanner reviews

Documentation checklist

What to collect before requesting cancellation or refund

  • Proof of purchase: App Store / Google Play receipt or website billing invoice.
  • Account details: email used for purchase and iScanner account name.
  • Transaction identifiers: order number, transaction ID, or payment reference.

Supporting evidence for disputes

  • Screenshots of subscription status, renewal date, and any error messages.
  • Correspondence with iScanner support or the platform (dates and message copies).

Common mistakes

Assuming deletion cancels subscription

Users often delete the app or their account expecting the subscription to stop. Deleting the app or account does not cancel subscriptions purchased via Apple, Google, or the website.

Missing the cancellation window

Waiting until the renewal date can lead to an unwanted charge. For App Store and Google Play, cancel at least 24 hours before renewal.

Contacting the wrong support channel

Requests sent to iScanner for platform-managed subscriptions (Apple/Google) may be denied. Use the store’s refund/cancellation flows for those purchases.

Comparative recap

At-a-glance comparison

Platform Cancel via Refund handled by Period
App Store (iOS) Apple subscription settings on iPhone/iPad Apple monthly / annual
Google Play (Android) Google Play Store subscriptions Google Play monthly / annual
Web (iScanner website) iScanner website account billing page iScanner (generally non-refundable; exceptions per law) monthly / annual

Key takeaway

Cancel on the same channel where you bought the subscription. Refund responsibility differs by platform, and web purchases follow iScanner’s refund policy subject to applicable law.

After cancelling

Immediate steps

  • Save confirmation of cancellation from Apple/Google or the iScanner website for your records.
  • Back up any important documents stored in the app before your paid period ends.

Where to find more information

See iScanner’s refund policy for web purchase details and legal exceptions:

iScanner - Refund Policy

Address

Official correspondence address

For postal correspondence or formal notices, use the address listed by iScanner for contact and legal correspondence.

Postal address

66 W Flagler Street, Suite 900-10023, Miami, FL 33130, United States

FAQ

To cancel your Iscanner subscription on the App Store, open Settings on your iPhone/iPad, tap your name, go to Subscriptions, select iScanner, and then choose Cancel Subscription. Remember to cancel at least 24 hours before the renewal date to avoid being billed.

To cancel your Iscanner subscription on Google Play, open the Google Play Store, tap on your Profile, go to Payments & subscriptions, select Subscriptions, find iScanner, and then click Cancel subscription. Ensure you cancel at least 24 hours before the billing cycle ends.

After cancelling your Iscanner subscription, you will retain access to the premium features until the end of your current billing period. Access will end once that period expires.

Refund eligibility for Iscanner subscriptions depends on the platform. App Store and Google Play refunds are handled by Apple and Google, respectively, while web purchases are generally non-refundable unless required by law. Check your platform's refund policy for specifics.

Yes, you can cancel your Iscanner subscription by writing to their support via email or registered postal mail. Ensure you keep proof of your cancellation request for your records.