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Cancel ITRANSLATE
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I hereby notify you of my decision to terminate the contract relating to the Itranslate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Itranslate: Easy Method
What is Itranslate
Overview
Itranslate is a subscription-based translation app that offers text, voice and camera translation features across many languages. It provides paid "Pro" features such as offline packs, voice-to-voice, camera (Lens) translation and phrasebooks.
How it is sold
Subscriptions are offered through the app stores (Apple App Store and Google Play) and directly on the iTranslate website. Billing, cancellation and refund rules differ by purchase channel.
How to cancel Itranslate
Cancel via App Store (iOS)
- Open Settings on your iPhone and tap your name, then Subscriptions.
- Find the iTranslate subscription and tap Cancel Subscription; changes take effect after the current billing period ends.
- Note: free trials tied to Apple should be cancelled at least 24 hours before trial expiry to avoid a charge.
Cancel via Google Play (Android)
- Open the Google Play Store app, tap your profile, then Payments & subscriptions → Subscriptions.
- Select iTranslate and choose Cancel subscription; it remains active until the current billing period ends.
- Note: free trials can be cancelled any time before the trial ends to avoid charges.
Cancel via Website (Web account)
- Sign in to your iTranslate account on the website and go to Account or Subscription settings.
- Choose Cancel subscription; website cancellations should be done at least 24 hours before the trial/subscription end to avoid being charged.
- After cancellation on the web the downgrade is immediate and you will lose paid features.
What happens when you cancel
Access and features
If you cancel a store-based subscription it typically remains active until the end of the paid period. You keep paid features until that date.
If you cancel a web subscription the cancellation may take effect immediately and downgrade you to the free plan, removing paid features at once.
Renewal and billing
Auto-renewal stops after cancellation; you will not be billed for future cycles once cancellation has been processed by the platform.
Always confirm cancellation in the store or account settings and retain any confirmation receipts.
Will I get a refund?
Web subscriptions (iTranslate direct)
- Refunds for web purchases may be requested via iTranslate's contact/ticket form.
- Refund windows: weekly/monthly plans within 20 days of charge; yearly plans within 60 days.
- Only the most recent charge is eligible unless multiple charges fall within the refund window.
App Store and Google Play purchases
- iTranslate does not issue refunds for App Store purchases; users must request refunds from Apple using Apple's refund process.
- Google Play refunds should be requested from Google first via their support/refund process; contact iTranslate Support only if Google denies or you need help outside Google's window.
Policy exceptions and limitations
Site terms state payments are generally non-refundable and no credits are given for partially used periods.
Free-trial cancellations before trial end avoid payment obligations; any other refunds are at iTranslate's discretion or as required by law.
Itranslate plans and pricing
Summary
The table below lists in-app and web pricing options as shown for India. Prices may vary by device, promotions or store and can change over time.
How to use this table
Check the exact price and trial offers inside the App Store/Google Play or iTranslate website before purchasing.
| Plan | Price | Period | Features |
|---|---|---|---|
| iTranslate PRO - 1 month | ₹849 | monthly | Full Pro features: voice, camera (Lens), offline, phrasebook, keyboard, website translation, verb conjugations |
| iTranslate PRO - 2 months | ₹999 | 2 | Same as monthly Pro but billed for 2 months |
| iTranslate PRO - 1 year | ₹6,900 | annual | Same Pro features, annual subscription |
| Weekly with free trial | ₹999 | monthly | Weekly access to Pro features, includes free trial |
| Weekly with free trial (alternate) | ₹799 | monthly | Weekly Pro access with alternate trial offer |
| iTranslate Premium | ₹699 | monthly | May unlock limited or premium features (details unclear) |
| iTranslate PRO - 1 month (alternate) | ₹799 | monthly | Same as Pro features (alternate price) |
| iTranslate PRO - 1 month (alternate) | ₹999 | monthly | Same as Pro features (alternate price) |
| Weekly with FT | ₹499 | monthly | Weekly Pro access (trial unclear) |
Your consumer rights in India
Legal overview
Indian consumer protection law (Consumer Protection Act, 2019) provides safeguards for online purchases and a 7-day "cooling-off" period for some services acquired online.
iTranslate's own refund windows for web purchases may be longer than statutory minima, but app-store purchases are subject to Apple/Google rules.
Action steps and remedies
- If denied a legitimate refund, raise the issue with iTranslate support and keep records of all communications.
- Escalate unresolved disputes to Customer Protection Councils or the National Consumer Helpline and file a formal complaint if needed.
- For app-store purchases, pursue refunds via Apple or Google first, then escalate locally if those processes fail to resolve cases of misleading auto-renewal.
Customer experiences
Common complaints
Many users report unexpected recurring charges, difficulty cancelling subscriptions, and troubles obtaining refunds, particularly for weekly or yearly charges.
Reported complaints describe missed cancellations, perceived misleading free-trial auto-renewals, and slow or absent customer support responses.
Positive or neutral notes
Some users find the app's feature set useful when Pro features work as expected. No verified five-star reviews were found on the referenced review source.
Trust metrics cited in reports indicate a high proportion of negative reviews; consider these patterns when purchasing and monitor billing closely.
Documentation checklist
What to gather before contacting support
- Order or receipt email showing the charge and date.
- Screenshots of subscription settings in Apple/Google/website and any trial information shown at purchase.
- Bank or card statement entries for the charges in question.
- Copies of any cancellation confirmations, emails or in-app messages.
What to include in a refund request
- Clear subject line, purchase date, amount, and account email used for purchase.
- Step-by-step timeline: purchase → attempted cancellation → charge(s) → contact attempts.
- Attach screenshots and receipts to speed verification and resolution.
Common mistakes
Assuming deleting the app cancels subscription
Removing the app does not cancel an active subscription; you must cancel via the App Store, Google Play, or your iTranslate web account.
Missing the trial cut-off and using the wrong account
Free trials often require cancellation before trial end (24 hours for some Apple trials). Cancelling on a different account or device can leave the subscription active.
Also, not keeping receipts or confirmation screenshots makes refund claims harder to prove.
Comparative recap
Quick comparison
The table compares where to cancel, where to request refunds, and the usual period labels for each purchase channel.
How to read the table
Use the appropriate platform's subscription area to cancel and follow the designated refund route shown in the table.
| Aspect | Where to cancel | Refund route | Period |
|---|---|---|---|
| App Store (iOS) | Apple Subscriptions in device settings | Request refund from Apple (Apple handles refunds) | / monthly / annual |
| Google Play (Android) | Google Play → Subscriptions | Request refund from Google first; contact iTranslate if Google cannot help | / monthly / annual |
| Website (Direct) | iTranslate account settings on the website | Submit ticket to iTranslate Contact Form; weekly/monthly within 20 days, yearly within 60 days | / monthly / annual |
After cancelling
Immediate checks
Confirm cancellation status and save any confirmation or reference number. Monitor your account and card statements for any unexpected charges.
Keep copies of receipts, cancellation confirmations and all correspondence for at least the refund window period.
If you need more help
- Request refunds within the published web windows or via Apple/Google for store purchases.
- If unresolved, escalate to local consumer protection bodies such as the National Consumer Helpline or Consumer Protection Councils.
- Consider contacting your bank to dispute a charge if fraudulent or un-authorised billing continues after cancellation.
Address
Corporate headquarters
Itranslate is associated with the following corporate address (Itranslate Oy):
Itranslate Oy, Hills Business Park, Klovinpellontie 1‑3, 02180 Espoo, Finland.
Other contact advice
Use your app store account, payment receipts and the documentation checklist when contacting support. Retain all correspondence for dispute escalation if necessary.