What is Jobscan
Overview
Jobscan is a SaaS tool that helps job seekers optimise resumes, cover letters and LinkedIn profiles for applicant tracking systems (ATS) using keyword matching and comparison tools.
Core features
It provides resume analysis, job-match scoring and recommendations to improve ATS compatibility and recruiter visibility.
How to cancel Jobscan
On the web (Jobscan website)
- Sign in to your Jobscan account and open the Account or Billing page.
- Locate your Premium subscription and choose the Cancel subscription option.
- Cancel during a free trial to avoid charges; cancelling after trial ends keeps you active until the current billing cycle ends.
- Read the details on Jobscan’s cancellation policy: Jobscan cancellation policy.
On mobile (iOS and Android)
- iOS (App Store): Cancel via your Apple ID Subscriptions page in iOS settings; Apple manages billing and refunds for App Store subscriptions.
- Android (Google Play): Cancel via Google Play > Subscriptions; Google Play manages Android billing and refunds.
- If you’re unsure which platform billed you, check your payment records or the confirmation email for platform details.
What happens when you cancel
Access and account status
Cancelling stops future renewals but does not delete your account automatically. Premium access continues until the end of the current paid billing cycle.
After the billing period ends, the account is typically downgraded to a Free membership with limited features.
Billing and data
No automatic refund is issued when you cancel unless specific refund conditions are met (see refund section).
Your uploaded resumes and settings usually remain in your account under the Free plan unless you manually delete them.
Will I get a refund?
Jobscan refund policy
Jobscan provides refunds only in limited cases: requests must be made within 2 calendar days of the billing period start and the service must not have been used during that period.
A processing fee of 3.5% may apply and refunds are handled case-by-case via support channels. The policy is summarised on Jobscan’s site: Jobscan cancellation policy.
How to request a refund
- Contact Jobscan support promptly with your account details and billing date.
- Explain that you meet the 2-calendar-day request window and confirm the service was unused.
- Be prepared for case-by-case review and a possible 3.5% processing fee.
- If billed through Apple or Google, follow their refund procedures (they control those purchases).
Jobscan plans and pricing
Official pricing information
No confirmed India-specific or INR pricing is provided on the verified pages available for this guide.
For exact, current pricing, contact Jobscan or check your account billing page directly.
Contact for pricing
| Plan | Period | Price |
| Contact for pricing | Contact for pricing | Contact for pricing |
Your consumer rights in India
Statutory protections
Jobscan’s published terms do not reference India-specific consumer rights such as any statutory cooling-off period under Indian law.
Under Indian consumer protection frameworks, digital services may be subject to statutory protections; Jobscan does not explicitly advertise how it applies to Indian customers.
Practical steps for Indian users
- If you believe Jobscan’s policy conflicts with statutory rights, you can raise the issue with your payment provider or file a complaint with local consumer authorities.
- For platform purchases (Apple/Google), use their dispute/refund processes first, as they control those transactions.
Customer experiences
Positive feedback
- Many users praise Jobscan for user-friendly resume-tailoring tools, effective ATS guidance and actionable feedback (see reviews on SiteJabber and Trustpilot).
- Users often report improved keyword matching and clearer next steps for resume improvement.
Negative feedback
- Some reviewers report being charged after attempting to cancel, or difficulty cancelling after a trial.
- Other common complaints include occasional technical bugs, inconsistent scoring, and slow or limited support response.
See user reviews: Trustpilot - Jobscan reviews, SiteJabber - Jobscan reviews.
Documentation checklist
What to collect
- Account email and username, subscription confirmation emails, and billing receipts.
- Screenshots showing subscription status, cancellation attempts, and any error messages.
- Bank or card statements showing charges, including dates and transaction IDs.
- Record of support communications (emails, ticket numbers) and trial start/end dates.
Where to send
- Send documentation to Jobscan support as instructed in your account or on their help pages.
- If billed via Apple or Google, follow their support channels and submit the same documentation if requested.
Common mistakes
Cancellation timing errors
Example: Cancelling after the trial ends but expecting an immediate refund - Jobscan typically allows use until the end of the paid period and does not automatically refund.
Always cancel before the trial expiration if you do not want to be charged.
Platform confusion and support expectations
Example: Trying to cancel on the Jobscan website when the subscription was purchased through Apple or Google - those platforms manage the subscription and must be used to cancel.
Also, failing to keep records of cancellation confirmations can make disputes harder to resolve.
Comparative recap
Summary table
| Feature | Jobscan | Notes |
| Cancellation method | Account page (web); Apple/Google for app purchases | Cancel on the platform that billed you |
| Refund window | 2 calendar days (case-by-case) | Service must be unused; 3.5% fee may apply |
| Post-cancellation access | Access until end of billing period, then Free plan | No automatic deletion of data |
| Support and disputes | Handled by Jobscan or app platform | Apple/Google handle app-store purchases |
Key takeaways
Confirm which platform billed you, cancel before renewals or trial end, and save evidence of cancellation and charges.
Request refunds quickly if eligible and expect case-by-case reviews.
After cancelling
Immediate next steps
- Keep confirmation of your cancellation and monitor your bank statement for future charges.
- Export or save any resume versions or settings you want to keep before access changes.
Support and reference links
Official cancellation policy: Jobscan cancellation policy.
For user experiences and feedback see: Trustpilot and SiteJabber.
Address
Company mailing address
Jobscan (registered contact): 4616 25th Ave NE #388, Seattle, WA 98105, United States.
Notes
This mailing address is provided for reference; Jobscan’s online support and account pages are the primary routes for cancellations and refunds.