Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Jobscan, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at $1.36 for 48h, then $73.99 per month without commitment
Send an e-Postclic to Jobscan
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in Singapore
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at $1.36 for 48 hours
then no commitment, $73.99 per month
to keep966649193710
REF/2025GRHS4
Cancellation Jobscan: Easy Method
What is Jobscan
Overview
Jobscan is a software-as-a-service tool that helps job seekers optimize resumes, cover letters and LinkedIn profiles for applicant tracking systems (ATS).
Main functions
It compares your resume to job descriptions, suggests keywords and provides scoring and templates to improve match rates.
How to cancel Jobscan
Cancel via Jobscan website
- Sign in to your Jobscan account on the web.
- Open Account Details or Billing settings.
- Click the “Cancel Plan” or “Cancel Subscription” button to stop future renewals.
Cancel via mobile stores
- Apple App Store: cancel through your Apple ID subscription settings in iOS. App-store purchases are managed by Apple.
- Google Play: cancel via the Google Play Subscriptions screen in the Play Store. Play purchases are managed by Google.
Reference guide
For a step-by-step third-party write-up on cancelling Jobscan, see a cancellation walkthrough at Postclic.
Postclic - How to cancel Jobscan
What happens when you cancel
Access after cancellation
After you cancel, your account typically remains active until the end of the current billing period.
At the period end, your subscription will downgrade to the Free tier with limited scans and features.
Billing and renewals
Canceling stops future automatic renewals but does not always trigger an automatic refund.
For store purchases, the App Store or Google Play handles billing and any store-specific adjustments.
Data and account retention
Your account data (resumes, history) usually remains accessible on the Free plan unless you manually delete it.
Export important files before the end of your paid term if you need local copies.
Will I get a refund?
Official refund window
Jobscan’s stated policy allows refunds only if requested within 2 calendar days from the start of a billing period and only if the service was not used in that period.
Approved refunds may be subject to a processing fee (per their terms).
How to request a refund
- Email Jobscan support with subject line “Refund Request” and include your Jobscan account email and reason.
- Refund approvals are handled case-by-case by Jobscan’s support team.
Store purchases and refunds
If you purchased via Apple or Google Play, refund requests follow Apple’s or Google’s policies and procedures.
Contact the store where you bought the subscription for refunds on those platforms.
Jobscan plans and pricing
Pricing summary
Jobscan lists pricing in USD on its site; the SGD values below are approximate conversions and come from available summaries.
Use these figures as guides rather than official SGD prices from Jobscan.
Plan table
| Plan | Price | Period | Features |
|---|---|---|---|
| Free Plan | S$0.00 | Monthly | 5 initial resume scans + 5 per month; basic ATS scanning and resume building |
| Monthly Plan | S$67.43/month | Monthly | Unlimited scans, cover letter generator, LinkedIn optimizer, job tracker, full features |
| Quarterly Plan | S$121.44 per 3 months (~S$40.48/month) | Quarterly | Same as monthly plan, ~40% savings |
Your consumer rights in Singapore
Cooling-off rules
Singapore’s Consumer Protection (Fair Trading) Act provides a 5-business-day cooling-off period only for certain direct-sales or unsolicited contracts.
It generally does not cover online digital subscription services like Jobscan.
Overview - CPFTA and cancellations (Advomi)
No automatic 14-day right for digital services
There is no statutory 14-day automatic refund right for digital subscriptions in Singapore unless the provider offers one.
Jobscan’s refund window is a provider-specific policy, not a statutory entitlement.
Notes on subscription regulation (Lewis Silkin)
Other consumer protections
- Singapore law still protects against unfair trade practices and misleading conduct.
- If you believe a practice is unfair, you may seek advice from local consumer bodies or legal counsel.
- Informal dispute channels and the Small Claims Tribunal are options for unresolved monetary claims.
Customer experiences
Positive feedback
Some users report improved resume match rates and better interview outcomes after using Jobscan’s recommendations.
Third-party reviews note generally favorable ratings on review aggregators.
Jobscan review summary (NextAdvocate)
Negative feedback
Common criticisms include unexpected post-trial charges, difficulty obtaining refunds, and inconsistent parsing of resumes.
Users have reported interface and support shortcomings on some review sites.
User reviews and complaints (Sitejabber)
Balanced takeaway
- Many find Jobscan useful for keyword optimization; others expect more consistent parsing and clearer refund communication.
- Decide based on trial usage and check the provider’s stated refund window before purchase.
Documentation checklist
Before you cancel
- Record your subscription email and billing date.
- Take screenshots of current plan details and recent charges.
- Export or download resume versions and any stored files you need.
If requesting a refund
- Note the exact billing start date and confirm usage during the refund window.
- Prepare a clear reason and include account email in your request.
- Keep copies of all correspondence with support for evidence.
Common mistakes
Relying on trial assumptions
Many users assume a trial automatically cancels - check whether the trial requires manual cancellation to avoid charges.
Always verify trial terms and the exact date a paid period would begin.
Requesting refunds late or after use
Waiting beyond Jobscan’s stated 2-day refund window or using the service during the period commonly leads to denied refunds.
Submit refund requests promptly and document usage to support your case.
Miscalculating store vs web purchases
Purchases via Apple or Google Play are controlled by those stores; contacting Jobscan support alone may not resolve a store billing issue.
Identify the purchase source before requesting a refund.
Comparative recap
Quick comparison
The table below summarizes the main plan differences and who they suit most.
Comparison table
| Plan | Price | Period | Best for |
|---|---|---|---|
| Free Plan | S$0.00 | Monthly | Casual users who need occasional scans and basic features |
| Monthly Plan | S$67.43/month | Monthly | Active jobseekers who want unlimited scans and full features |
| Quarterly Plan | S$121.44 per 3 months | Quarterly | Users seeking the features of the Monthly plan at lower monthly cost |
After cancelling
What to check immediately
- Confirm cancellation via the account page or store subscription screen.
- Save copies of any confirmation emails or cancellation receipts.
Where to get help and more information
- Cancellation walkthroughs and tips: Postclic - Cancel Jobscan
- Independent reviews and user experiences: NextAdvocate review
- Consumer law context for Singapore: Advomi - CPFTA guidance
- Subscription regulation commentary: Lewis Silkin insights
- Refund policy and refund-practice summaries: Invent - refund policy notes
Address
Jobscan corporate address
Primary corporate mailing address used in filings: 1518 1st Ave S, Ste 201, Seattle, WA 98134-1456.
Contact notes
If you need to contact support for billing or refunds, include your account email and billing details in all messages.
For store purchases, contact Apple or Google Play support directly for store-managed refunds or billing disputes.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Jobscan subscription via the website, sign in to your account, go to Account Details or Billing settings, and click the 'Cancel Plan' or 'Cancel Subscription' button.
To cancel your Jobscan subscription purchased through the Apple App Store, go to your Apple ID subscription settings in iOS and manage your subscriptions there.
After you cancel your Jobscan subscription, your account will remain active until the end of the current billing period, after which it will downgrade to the Free plan with limited features.
Jobscan allows refunds only if requested within 2 calendar days from the start of a billing period and if the service was not used during that time; approved refunds may incur a processing fee.
To ensure your data is safe after canceling, export any important files before the end of your paid term, as your account data will typically remain accessible on the Free plan unless manually deleted.