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Kittl

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Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
Kittl
Saarbrücker Straße 37
Saarbr cker Stra e Germany
hello@kittl.com
Cancellation of Kittl contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Kittl service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Kittl
Saarbrücker Straße 37
Saarbr cker Stra e , Germany
hello@kittl.com
REF/2025GRHS4

Important warning regarding service limitations

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Kittl: Easy Method

What is Kittl

Overview

Kittl is a web-based design SaaS that offers templates, AI tools, and asset libraries for creating graphics, logos, and marketing materials.

It operates on subscription plans (Pro, Expert) and also provides a Free plan with limited features.

Where it runs

Kittl is primarily accessed via the web dashboard and supports payments from international cards in India.

Mobile app subscriptions (App Store / Google Play) may be managed through the respective platform subscription systems.

How to cancel Kittl

Cancel via Web Dashboard

  • Sign in at Kittl and open your Dashboard.
  • Go to Team Settings → Plan & Billing → Billing Information → Cancel Subscription.
  • Confirm cancellation. The cancellation takes effect at the end of your current billing cycle and your account will revert to the Free plan afterward.
  • Reference: Kittl help: Canceling a subscription.

Cancel via App Stores (if applicable)

  • If you subscribed through Apple App Store or Google Play, cancel the subscription using your Apple/Google account subscription management.
  • Kittl’s Help Center does not provide India-specific app-store cancellation steps; follow the standard platform processes in your device settings.

What happens when you cancel

Access and features

After cancellation becomes effective at the end of the billing cycle, your paid features stop and the account reverts to the Free plan.

Your projects remain in the account but certain premium assets, storage, or AI credits tied to your plan may no longer be available.

Billing and renewals

No further subscription charges are taken after the current paid period ends following a proper cancellation via the dashboard.

If you subscribed through an app store, ensure you also cancel through that store to stop future billing there.

Will I get a refund?

14‑day withdrawal (cooling‑off) period

Kittl provides a 14-day withdrawal right from the date of purchase. If you withdraw within 14 days, Kittl must refund all payments.

Refunds are returned to the original payment method and should be processed within 14 days of the withdrawal notification.

After the 14‑day period

Once the 14-day withdrawal period has elapsed, Kittl’s Terms state there is no refund entitlement even if you cancel before the billing period ends.

Refund timing: bank processing typically takes 5 - 10 business days; some refunds appear as a reversal rather than a separate refund line item.

References: Kittl cancellation policy, Kittl Terms, Refund destination info.

Kittl plans and pricing

Pricing summary

Below are India prices sourced from recent listings; official site may show prices in other currencies at checkout.

Actual charges may vary depending on payment processor (Stripe, App Store, Google Play).

Notes on accuracy

Prices shown are based on available 2025 - 2026 listings and may change. Confirm final pricing on purchase.

Plan Price (INR) Period Key features
Pro (monthly) ₹1,000/mo Monthly 50 projects, 10 GB storage, 200 AI credits/month, premium assets
Expert (monthly) ₹2,000/mo Monthly Unlimited projects, 100 GB storage, 600 AI credits/month, Brand Kits
Pro (annual) ₹667/mo equivalent (₹8,004/year) Annual Same as Pro (billed annually)
Expert (annual) ₹1,600/mo equivalent (₹19,200/year) Annual Same as Expert (billed annually)

Your consumer rights in India

14‑day withdrawal right

Kittl’s published 14-day withdrawal policy permits cancellation and full refund within 14 days of purchase regardless of user location.

This policy is the primary route for refunds for Indian customers if exercised within the window.

Indian consumer law context

Under India’s Consumer Protection Act, 2019, digital sellers must communicate cancellation and refund policies clearly to consumers.

If policy communication is unclear, there may be grounds to raise a complaint, but Kittl’s published policies state the 14-day right and refund terms.

Customer experiences

Positive feedback

Many users praise Kittl for an intuitive interface, abundant templates, and helpful AI features that speed up design work.

Reviewers highlight fast workflows and a generous asset library as strong points.

Negative feedback

Some users report issues like unexpected charges, problems removing payment methods, and performance bugs (slow load times, crashes, duplicated elements).

Complaints also include rapid credit consumption and occasional delays in support responses; some refunds reported as processed when requested within 14 days.

Documentation checklist

What to prepare before cancelling

  • Account email and username used for subscription.
  • Subscription payment method details and recent invoice or receipt.
  • Date of purchase (to confirm 14‑day refund window eligibility).

Where to send formal withdrawal

  • Use the Dashboard cancellation flow for web subscriptions.
  • For formal written withdrawal, refer to Kittl’s cancellation page for contact guidance: Kittl cancellation policy.

Common mistakes

Not checking the 14‑day window

A frequent error is assuming refunds apply after the 14-day withdrawal period; Kittl’s Terms generally disallow refunds after that window.

Always check your purchase date before requesting a refund.

Forgetting to cancel app‑store subscriptions

If you subscribed via Apple or Google, cancelling only on the Kittl website may not stop charges from the App Store or Play Store.

Cancel directly in your device subscription settings to avoid continued billing from the platform.

Comparative recap

At-a-glance comparison

The table below summarizes plan cost, billing period, and refund eligibility highlights for quick reference.

How to use this table

Use it to decide whether monthly flexibility or annual savings suit your needs, and to check refund window applicability before purchasing.

Plan Cost (INR) Billing period Refund within 14 days?
Pro (monthly) ₹1,000/mo Monthly Yes, if requested within 14 days
Expert (monthly) ₹2,000/mo Monthly Yes, if requested within 14 days
Pro (annual) ₹8,004/year Annual Yes, if requested within 14 days
Expert (annual) ₹19,200/year Annual Yes, if requested within 14 days
Free ₹0 Ongoing Not applicable

After cancelling

Verify account status

After cancellation, confirm in your Dashboard that the subscription state is cancelled and note the date when paid features end.

Keep a screenshot or copy of the cancellation confirmation for your records.

Useful official links

Address

Legal / company address

Kittl Technologies GmbH

Saarbrücker Straße 37, 10405 Berlin, Germany

How to contact for formal notices

Use the official cancellation and contact pages linked above to submit formal withdrawal requests or billing inquiries.

If you send postal notices, use the legal address listed; also keep digital confirmation where possible.

FAQ

To cancel your Kittl subscription via the web dashboard, sign in to Kittl, go to Team Settings → Plan & Billing → Billing Information → Cancel Subscription, and confirm your cancellation. Remember to keep proof of your cancellation request.

If you subscribed through the Apple App Store, you need to cancel your Kittl subscription using your Apple account subscription management settings. Ensure you also keep proof of your cancellation.

After you cancel your Kittl subscription, your account will revert to the Free plan at the end of your current billing cycle. Your projects will remain, but premium features and assets may no longer be accessible.

No, Kittl's policy states that you are not entitled to a refund if you cancel after the 14-day withdrawal period. Make sure to cancel within this timeframe to receive a full refund.

If you can't find the cancellation option, check your contract or billing details for the official cancellation channels. You can also consider sending a written cancellation request via registered mail to ensure it is processed.