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I hereby notify you of my decision to terminate the contract relating to the Krea service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Krea: Easy Method
What is Krea
Overview
Krea is a subscription-based SaaS platform for teams to manage projects, collaborate, and generate creative assets. It offers paid plans with compute units, image/3D models, video features and training tools.
Where it applies
Krea is offered as a web subscription (krea.ai) and related services/products under similar names (including direct purchases via kreaa.in and educational services at Krea University/IFMR GSB).
How to cancel Krea
Canceling a krea.ai subscription (web)
- Sign in to your workspace on krea.ai.
- Open Workspace Settings.
- Scroll to the "Danger Zone" and click the "Cancel Subscription" button.
- Confirm cancellation; auto-renewal will be stopped for future billing.
Other purchase paths (App Store / Google Play / kreaa.in)
- If you subscribed through Apple App Store or Google Play, cancel via your App Store / Google Play subscriptions page (manage subscriptions in the store).
- If you bought directly from kreaa.in, you cannot auto-cancel online; email a cancellation/refund request to the team within 48 hours of purchase (approval is discretionary).
What happens when you cancel
Billing and access
Cancellation stops auto-renewal so you won't be billed after the current period ends.
You retain access to paid features until the end of your active billing period; the subscription does not end immediately with access loss.
Data and workspace
Your workspace data typically remains in your account after cancellation unless you or the provider delete the workspace.
If you need data export or deletion, request it before the subscription period ends to avoid losing access before export completes.
Will I get a refund?
krea.ai subscription refunds
Cancellation of krea.ai subscriptions does not automatically trigger a refund; there are generally no partial refunds.
Refer to Krea's billing/refund page or contact support for possible exceptions and eligibility review.
kreaa.in and IFMR GSB refund rules
kreaa.in direct purchases: refunds are possible only if the team accepts an email request submitted within 48 hours; approval is discretionary and, if approved, can take about 7 days to reflect.
IFMR GSB (Krea University): admitted-student refunds are processed within 15 days after complete bank details are provided via the Refund Request Form submitted in the application dashboard.
Krea plans and pricing
Standard monthly plans
| Plan | Price (USD / approx. INR) | Period | Key features |
|---|---|---|---|
| Basic | US$ 9 / ≈ ₹890 - ₹900 | Monthly | 5,000 compute units, commercial license, image/3D/lipsync, LoRA training, 4K upscaling, selected video models |
| Pro | US$ 35 / ≈ ₹3,500 - ₹3,600 | Monthly | Everything in Basic plus all video models, higher concurrency, Krea Nodes & Apps, bulk discounts, early access |
| Max | US$ 105 / ≈ ₹10,500 - ₹10,800 | Monthly | Everything in Pro plus unlimited LoRA trainings, higher concurrency, up to 22K upscaling, high priority queues |
Pricing notes
Prices above are Krea's USD-listed plans with approximate INR conversions; no confirmed INR pricing was found for 2024/2025.
An App Store listing with INR prices appears to be a different product and is not confirmed as the official Krea web subscription price.
Your consumer rights in India
General consumer protection
Under the Consumer Protection Act 2019, digital subscription services must clearly disclose cancellation and refund terms.
Consumers can seek remedies for unauthorized charges, misleading practices, or undisclosed terms, including refunds or compensation where applicable.
Specifics for purchases and education
Direct-site purchases may limit refunds contractually, but Indian law allows consumers to request refunds within a reasonable time; platforms may set shorter windows (e.g., 48 hours) and process requests at their discretion.
For in-person educational services (Krea University), UGC norms and IFMR GSB policy permit fee refunds in defined circumstances, with a 15-day processing window after a formal request and bank details submission.
Customer experiences
Positive feedback
Some users praise Krea for strong image-generation quality and useful control features, comparing it favorably to other creative AI tools.
There are reports of quick resolution in cases of accidental charges, where refunds were processed promptly.
Negative feedback
Several reviewers report unauthorized renewals or continued charges even after account deletion.
Common complaints include confusion over cancellation options on the dashboard, difficulty obtaining refunds, and slow or non-responsive customer support.
For user reviews, see community feedback: Krea reviews on Trustpilot.
Documentation checklist
Before you contact support
- Account email and workspace name used for the subscription.
- Subscription plan name and billing cycle (monthly/annual).
- Evidence of the charge (payment receipt, bank statement screenshot) and purchase date.
For refund or dispute requests
- If purchased via kreaa.in: the email request sent within 48 hours and any reply from the team.
- For IFMR GSB refunds: completed Refund Request Form and bank account details (as required by the university).
Common mistakes
Assuming cancellation triggers immediate refund
Many users expect an instant refund when canceling; with Krea, cancellation typically only stops future billing and does not issue partial refunds.
Always check refund policies before canceling to know if a refund is possible.
Missing the correct cancellation path
Users sometimes look in the wrong place to cancel (e.g., expecting kreaa.in purchases to auto-cancel online or failing to cancel store-based subscriptions via App Store/Google Play).
Confirm whether you subscribed via krea.ai web, a mobile app store, or kreaa.in to follow the correct process and deadlines.
Comparative recap
Quick comparison
| Aspect | Period | krea.ai (web) | kreaa.in (direct) | IFMR GSB (Krea University) |
|---|---|---|---|---|
| How to cancel | - | Workspace Settings → Danger Zone → Cancel Subscription | Email cancellation/refund request within 48 hours | Submit Refund Request Form via application dashboard |
| Refund policy | - | Cancellation does not auto-trigger refunds; no partial refunds generally | Refunds discretionary if requested within 48 hours; ~7 days if approved | Refunds processed within 15 days after receiving complete bank details |
| Common issues | - | Confusing dashboard options; disputed renewals reported | Platform may decline refunds; short window noted | Formal administrative process via university forms |
Takeaway
If you want to stop future billing, cancel at the right place (krea.ai settings or the store where you subscribed) and gather documentation promptly for any refund request.
For purchases on kreaa.in or university fees, follow the specified email/form windows to preserve refund eligibility.
After cancelling
What to do immediately
- Save confirmation of cancellation and any support correspondence.
- Export or back up workspace data before the subscription period ends.
Where to get help and further reading
For community feedback and reports from other customers, view user reviews: Krea reviews on Trustpilot.
If you need to escalate for unauthorized charges, keep records and consider filing a complaint with consumer protection authorities in India if necessary.
Address
Corporate / university office (India)
First Floor, Jet Air House, 13 Community Centre, Yusuf Sarai, New Delhi 110049, India
Notes
This address is listed for Krea University offices in India; for SaaS subscription issues use the web workspace settings or the purchase-channel support path outlined above.