Cancellation Lasso: Simple Process

What is Lasso

Overview

Lasso is a family of products that includes a subscription-based SaaS tool for creatives (advanced selection and editing in image software) and other related apps such as Magic Lasso Adblock. Lasso-branded products are offered across direct web sales and mobile stores.

Multiple products, one name

Several different services use the “Lasso” name (image-editing tools, adblock apps, affiliate-marketing tools), so cancellation and refund terms vary by product and platform. Check which Lasso product and purchase channel you used before proceeding.

How to cancel Lasso

Web / Direct (via Lasso website or email)

• Email [email protected] requesting cancellation, or
• Sign in to your Lasso account and remove payment details or opt-out of auto-renewal via account settings.
• Provide your account email, order ID or subscription ID when you contact accounting for a faster response.

App Store (iOS) and Google Play (Android)

• iOS: Open Settings → Apple ID → Subscriptions → select “Lasso” → Cancel Subscription.
• Android: Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → select “Lasso” → Cancel Subscription.
• Always cancel from the same Apple/Google account that was used to purchase the subscription.

What happens when you cancel

Timing of access

For web/direct cancellations, access typically continues until the end of the then-current calendar month. For App Store and Google Play, cancelling stops auto-renewal but you keep access until the end of the current billing period.

Account and data

Cancelling typically prevents future charges but does not automatically delete account data. If you need account deletion or data removal, contact Lasso support and request the next steps for data deletion or export.

Will I get a refund?

General subscription policy

Subscription fees purchased via Lasso’s direct site (e.g., joinlasso.com) are generally non-refundable, including partial months or unused features, except where required by applicable law.

Platform and product exceptions

• macOS Lasso (one-time purchase): voluntary 14-day money-back guarantee for unused license keys; approved refunds processed within ~30 days.
• Physical products bought directly: returns within 30 days if unopened and undamaged; a 20% restocking fee typically applies; defective items handled via an RMA process.
• App Store and Google Play purchases: refund eligibility is governed by Apple or Google policies; use their refund/report processes. Lasso support can assist but cannot override Apple/Google decisions.

Lasso plans and pricing

Pricing summary

The following prices are specific to the Magic Lasso Adblock iOS app in India where available. Other Lasso products (affiliate tools, SaaS) may use USD pricing or separate plans.

Available plans

Your consumer rights in India

Refund and cancellation basics

Indian consumer law may provide additional protections, but standard vendor policy applies: one-time software purchases sometimes have short voluntary refund windows, while subscriptions are usually non-refundable unless law requires otherwise.

Platform and direct-sales remedies

• App Store / Google Play refunds are handled by Apple/Google and their local processes.
• Direct sales (physical goods): return rights within 30 days for unopened items, subject to restocking fees; defective goods handled via RMA.
• If you believe a term is unfair or you were mis-sold, Indian Consumer Protection statutes may offer remedies - retain evidence and contact local consumer authorities if needed.

Customer experiences

Positive feedback

Users commonly praise Lasso products for ease of use, clean UI, speed, proactive customer support and value for money. Several reviews note rapid email responses and helpful customization support.

Common negatives

Reported issues include confusion over default date formats (MM/DD/YYYY), occasional latency or slowness for some regions, and reports of certain modules or dashboards being difficult to navigate while learning the product.

Documentation checklist

Essential items to gather

• Account email and username used for the purchase
• Order ID / subscription ID or app store receipt
• Payment method details and transaction date
• Screenshots of subscription page, receipts, or cancellation confirmation

Physical product returns

• Original packing slip and invoice
• Photos showing unopened condition (for returns) or defect (for DOA/RMA)
• Shipping tracking number and courier details

Common mistakes

Cancelling the wrong place

Many people delete the mobile app but forget to cancel the subscription in the App Store or Google Play account. Always cancel subscriptions in the platform used to purchase them.

Expecting pro-rated refunds or immediate cancellation

Expectations of pro-rated refunds or immediate loss of access vary. For platform purchases, cancellation stops auto-renewal but you usually retain access until the billing period ends. Direct subscriptions may follow calendar-month rules.

Comparative recap

Channel comparison table

After cancelling

What to check next

• Confirm cancellation by checking your account subscriptions or saved confirmation email.
• Keep receipts and screenshots until billing cycles and any refund windows have fully lapsed.

Need more help?

For web/direct issues, email [email protected] with your account details and order ID. For App Store or Google Play refunds, use Apple’s or Google’s official refund/report processes through the respective store accounts.

Address

Corporate address

8750 N Central Expressway - Suite 2000, Dallas, TX 75231, USA

Contact email

For billing and cancellation via direct sales: [email protected]