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Cancel LEMLIST
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Lemlist service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lemlist: Easy Method
What is Lemlist
Overview
Lemlist is an email outreach and sales engagement platform that helps teams send personalized cold email campaigns, automate follow-ups, and track deliverability and responses.
It is offered as a cloud SaaS product with integrations for CRMs and multichannel outreach workflows aimed at sales and marketing teams.
Key uses
Common uses include personalized cold email sequences, sequence automation, and tracking campaign performance across recipients.
Lemlist is commercial software managed via its web interface and (where applicable) app-store billing for mobile platforms.
How to cancel Lemlist
Cancel via web (Admin users)
- Sign in to your account as an Admin user.
- Go to Plans & billing → Manage plan → Cancel.
- Follow the on-screen prompts to confirm cancellation; this stops auto-renewal but keeps the paid plan active until the billing cycle ends.
- For the official step-by-step guide see the lemlist help page: Cancel your lemlist account.
App Store / Google Play subscriptions
Lemlist documentation does not provide a separate in-app cancellation flow in its public help article; such subscriptions are typically managed through the respective app store (Apple App Store or Google Play).
If you subscribed via an app store, check your Apple/Google subscription settings and the app store’s refund/cancellation policies for steps and timing.
What happens when you cancel
Access and billing
Cancelling via the web interface stops auto-renewal; your paid plan remains active until the end of the current billing cycle.
After the billing cycle ends, the account downgrades to the freemium tier and will not be charged again unless you re-subscribe.
Data retention and reversals
Lemlist’s published guidance states accounts retain their data after downgrade to freemium.
You can typically undo a cancellation before the current billing cycle ends to prevent downgrade and continue the subscription.
Will I get a refund?
Standard policy
Lemlist’s publicly available information does not promise general refunds for auto-renewal charges.
Auto-renewal charges are typically non-refundable unless support expressly approves a refund in exceptional circumstances.
Exceptions and actions
- If you believe you were billed incorrectly (for example, billing continued after cancellation), contact lemlist support as your first step.
- Keep records and be prepared to escalate the matter if support does not resolve it.
- The company’s help pages do not specify a statutory cooling-off period such as a 14-day automatic refund right in its published policy.
Lemlist plans and pricing
Official pricing availability
Lemlist’s public pricing is presented primarily in USD (and sometimes EUR/GBP) on their site; there is no confirmed official INR pricing listed in the public documentation.
Because no reliable INR pricing is available, contact lemlist sales/support for precise regional quotes.
Pricing summary
| Plan | Price | Notes |
|---|---|---|
| Official pricing | Contact for pricing | Prices are listed in USD (and sometimes EUR/GBP) on lemlist’s website. No official INR pricing publicly available. |
| Anecdotal user reports | Unconfirmed | Some users reported seeing INR amounts (e.g., INR 99/month or INR 390/month) but these reports are inconsistent and not confirmed by official documentation. |
Your consumer rights in India
Statutory protections
Under Indian consumer protection law, consumers have rights to remedies such as refunds or compensation when services are deficient, defective, or misrepresented.
The absence of a published 14-day cooling-off clause in lemlist’s policy does not automatically remove statutory rights available under Indian law.
Practical steps under Indian law
- Attempt to resolve billing or service issues with lemlist support first, providing documentation and clear remediation requests.
- If unresolved, you may file a complaint with a consumer forum or the appropriate authority under the Consumer Protection Act, 2019.
- Document all communications, receipts, cancellation confirmations, and timestamps to support any consumer claim.
Customer experiences
Positive feedback
Many reviewers praise lemlist for ease of use, personalization features, CRM integrations, and responsive customer support on platform review sites.
See user reviews on Trustpilot and Capterra for examples of positive experiences: Trustpilot lemlist reviews and Capterra lemlist reviews.
Negative feedback
Negative reports include complaints about pricing transparency, refund availability, occasional bugs, and billing or support responsiveness issues.
Independent reviews and blog posts have highlighted instances of contested billing and refund handling concerns: Salesforge review and SmartReach review.
Documentation checklist
Essential documents to save
- Account email and username used for subscription.
- Payment receipts and credit card / bank statements showing charges.
- Cancellation confirmation screen, email, or timestamp from the Plans & billing section.
- Support tickets, chat transcripts, and any responses from lemlist support.
Optional supporting items
- Screenshots of subscription settings and renewal dates.
- Copies of promotional materials or plan descriptions if you believe you were misled.
- Records of attempts to undo cancellation or reinstate service if relevant.
Common mistakes
Timing and assumptions
Failing to cancel before the renewal date is a common cause of unwanted charges; cancellations stop future renewals but do not prorate past billing.
Assuming that deleting an app or logging out cancels a paid subscription can lead to continued billing - use the Plans & billing → Manage plan → Cancel flow.
Documentation and escalation errors
Not saving cancellation confirmations or failing to record communications with support weakens later refund or dispute claims.
Assuming app-store purchases are handled the same as web purchases can cause confusion; check which platform processed the payment before filing a refund request.
Comparative recap
At a glance
The table below compares key points for lemlist against typical consumer-friendly SaaS expectations to help you decide next steps.
Interpretation
| Feature | Lemlist | Typical consumer-friendly SaaS expectations |
|---|---|---|
| Cancellation method | Web: Plans & billing → Manage plan → Cancel | Clear web cancellation + app-store options; easy in-account controls |
| Refund policy | No general refunds published; exceptions handled case-by-case | Some providers offer a 14-day cooling-off or pro-rata refunds |
| Pricing currency | Listed in USD (and sometimes EUR/GBP); no confirmed INR pricing | Consumer-friendly vendors often display local-currency pricing |
| Data after cancellation | Account downgrades to freemium and retains data | Varies; many retain data for a limited period and offer export options |
After cancelling
Next steps
Save the cancellation confirmation and note the end date of your paid billing cycle so you know when billing stops and functionality changes.
If billing continues after the stated end date, contact lemlist support immediately and provide documentation of the cancellation.
Helpful links
- Cancel your lemlist account (official help)
- User reviews on Trustpilot
- User reviews on Capterra
- Independent review (Salesforge)
- Independent review (SmartReach)
Address
Headquarters
128 rue La Boétie, 75008 Paris, France
Notes
Lemlist does not have a documented physical office in India; use the web support channels for account and billing matters.