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Cancellation Localize: Easy Method
What is Localize
Overview
Localize is a SaaS platform for website and app translation and localization that helps teams manage translation workflows and deliver localized content.
Primary use
It is used to automate translations, collaborate with translators, and integrate localized strings into web and mobile projects.
How to cancel Localize
Cancel from your Localize account (web)
- From the main page of your account, scroll down to the "Unsubscribe" button under the Contact section.
- Enter your email and type the word "Agree" as requested on that form.
- Then go to Account and click "Cancel Subscription" to complete cancellation.
- Reference: Localize help: How do I unsubscribe?
Timing and platform purchases
- If your subscription auto-renews, cancel at least 24 hours before the end of the current subscription month to avoid the next-period charge.
- If you bought through a platform (App Store or Google Play), you may need to cancel or request a refund through that platform per their rules.
- Reference on billing: Subscription and billing procedure
What happens when you cancel
Access and service after cancellation
Cancellation typically prevents future charges and may stop access at the end of the current paid period.
Always confirm the exact end date in the confirmation message or account page after cancelling.
Billing and renewal
If you fail to cancel at least 24 hours before the next billing date, the subscription may auto-renew and you will be charged for the next period.
Localize's billing guidance notes that charges for the next period are not eligible for refund if missed the cancellation window.
Will I get a refund?
Official refund policy
Localize's Help Center states you may be entitled to a full refund within 14 calendar days from the payment date in typical cases.
See the official refund guidance: How to get a refund.
Exceptions and other sources
- If you continued using the service after a trial period and failed to disable automatic renewal, that may affect refund eligibility.
- Other third-party sources mention differing windows (for example 7 days for specific credit usage or 30-day guarantees) but those are not official Localize policies and should be treated with caution.
Localize plans and pricing
Availability of public pricing
No verified INR pricing for Localize in India was found in official sources for 2024 - 2025.
Official pricing appears to be listed in USD on provider pages rather than INR.
How to get exact pricing
Contact Localize support or sales for current, India-specific pricing and billing details.
For billing and subscription procedure reference see: Subscription and billing procedure.
| Plan | Period | Price |
|---|---|---|
| Contact for pricing | Contact for pricing | Contact for pricing |
Your consumer rights in India
Applicable rules
Consumer rights for digital subscriptions in India derive from general consumer protection laws, such as the Consumer Protection (E‑Commerce) Rules, 2020.
These rules require clear refund and cancellation terms, transparency around auto-renewals, and grievance redressal mechanisms.
Platform purchases and limitations
- There is no universal India-wide "14-day cooling-off" for digital services; rights depend on provider terms and marketplace rules.
- If you purchased via App Store or Google Play, use those platform refund processes if Localize cannot process the refund.
Customer experiences
Positive feedback
- Users report an intuitive interface, good collaboration features, and reliable customer support.
- Integrations (including WordPress) are commonly described as smooth and professional by reviewers.
Common complaints
- Price is cited as a concern for small businesses or when scaling usage.
- Some users note a learning curve, occasional integration bugs, and limits in customization or automation.
- Source: reviews summary: Capterra reviews.
Documentation checklist
Before you contact support
- Collect the account email and username used for Localize.
- Keep the payment receipt, invoice or billing statement showing the charge date.
- Note the subscription renewal date and plan identifier.
When requesting cancellation or refund
- Take screenshots of the account Unsubscribe/Cancel flow and any confirmation messages.
- Create a support ticket or email referencing your account details and include the screenshots.
- If purchased via a platform (App Store / Google Play), include the platform order ID or receipt.
Common mistakes
Missing the cancellation window
A frequent mistake is cancelling too late. If you do not cancel at least 24 hours before the end of the current subscription month, Localize may auto-renew and charge you for the next period.
Check your billing date and cancel early to avoid unintended renewal charges.
Assuming automatic refunds
Do not assume a refund will be automatic after cancellation - Localize’s refund rules apply (for example the 14-day guideline) and platform purchases may follow different refund procedures.
Always request refunds explicitly and provide the required documentation immediately after cancellation.
Comparative recap
Quick comparison table
| Topic | Localize - what it means | Recommended action |
|---|---|---|
| How to cancel | Unsubscribe via account main page and then Account → Cancel Subscription | Follow the account Unsubscribe flow and save confirmation; see unsubscribe guide. |
| Refund window | Official guidance: full refund generally within 14 calendar days (subject to conditions) | Request refunds promptly and document usage; refer to refund policy. |
| Platform purchases | App Store / Google Play purchases follow platform rules | Use platform refund channels if the purchase was processed there. |
After cancelling
Follow-up actions
- Save any cancellation confirmation emails or screenshots as proof.
- Check the bank or card statement for any unexpected charges after cancellation.
- Export important translation data or project files before access ends.
Support and reference links
- Unsubscribe instructions: How do I unsubscribe?
- Billing and subscription procedure: Subscription and billing procedure
- Refund guidance: How to get a refund
- Community reviews and experiences: Localize reviews
Address
Registered office
Localize Software Private Limited
202-203 HQ City Walk, Plot No. 128 AB, Scheme No. 54, Indore, Madhya Pradesh 452001, India
Notes on physical cancellations
No separate cancellation-specific physical address is publicly provided in Localize documentation.
Use the account Unsubscribe flow or contact support via the official help articles for cancellation and refund requests.
Similar cancellation services
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Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.
FAQ
To cancel your Localize subscription, log into your account, scroll to the 'Unsubscribe' button, enter your email, type 'Agree', and then go to Account and click 'Cancel Subscription'. Remember to keep proof of your cancellation.
You should cancel your Localize subscription at least 24 hours before the end of the current subscription month to avoid being charged for the next period. Check your account for the exact billing date.
Yes, if you cancel your Localize subscription within 14 calendar days from the payment date, you may be entitled to a full refund, provided you meet the conditions outlined in their refund policy.
After canceling your Localize subscription, access to the service will typically stop at the end of the current paid period. Confirm the exact end date in the cancellation confirmation message.
If you purchased Localize through the App Store or Google Play, you need to follow the platform's cancellation process. Refer to their guidelines for specific instructions and keep proof of your cancellation.