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I hereby notify you of my decision to terminate the contract relating to the Loom service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Loom: Easy Method
What is Loom
Overview
Loom is a video messaging and screen-recording software used to create, share, and comment on short video messages for work and education.
It is subscription-based with free and paid tiers and is commonly accessed via web, desktop, and mobile apps.
Main features
Core features include quick screen and camera recording, link-based sharing, and team collaboration tools such as comments and analytics.
Billing and subscription management differ by platform (App Store, Google Play, or Loom web).
How to cancel Loom
iOS (App Store)
- Open the App Store on your iPhone or iPad and tap your Apple ID profile.
- Go to Subscriptions, find the Loom subscription, and tap Cancel Subscription.
- Important: deleting the Loom app does NOT cancel an App Store subscription; you must cancel through Apple ID subscriptions.
Android (Google Play)
- Open the Google Play Store app and tap your profile icon → Payments & subscriptions → Subscriptions.
- Select Loom and tap Cancel subscription, then follow prompts to confirm.
- Important: deleting the Loom app or cancelling within Loom will NOT stop Google Play automatic renewals; cancel in Google Play subscriptions.
Web (Loom.com)
- Sign in at your Loom account on the web, go to Settings → Billing or Team settings, and choose to cancel your subscription.
- Cancelling via the Loom website stops future renewals; you retain access until the end of the current billing period.
- If you need help, check account settings or submit a support request through your Loom account.
What happens when you cancel
Access and billing
When you cancel a Loom web subscription, renewals stop at the next billing date and you keep paid access until the period ends.
No prorated refunds or credits are issued for unused time; the account simply reverts at the period end.
Data and account
Your videos, comments, and account data typically remain available according to Loom's data-retention and account policies.
Export any critical content before cancelling if you want local copies; account deletion is separate from subscription cancellation.
Will I get a refund?
Refund policy (high level)
- Loom does not provide refunds for charges older than 90 days.
- No prorated refunds are issued on cancellation - access remains until the billing cycle ends but unused time is not credited.
- Refunds are handled case-by-case and are not guaranteed by cancelling your subscription alone.
How to request a refund
Submit a refund request to Loom support from your account or the support contact method provided in your billing area.
Include purchase receipts and dates; be aware that cancellation does not automatically result in a refund.
Loom plans and pricing
Pricing table
| Plan | Price (INR) | Period | Features | Notes |
|---|---|---|---|---|
| App Store Premium Plan (monthly) | ₹499 | Monthly | Premium via App Store (iOS) | Refers to an unrelated To‑Do sharing app named “Loom” on the App Store |
| App Store Premium Plan (annual) | ₹4,999 | Annual | Premium via App Store (iOS) | Refers to an unrelated To‑Do sharing app named “Loom” on the App Store |
| Loom Business + AI (reseller) | ₹3,500 | Annual | Business + AI features (third‑party reseller) | Offered by an unofficial reseller (Dreamcrest Solutions) |
Notes on official pricing
Official Loom pricing for the video platform is typically listed in USD and not directly available in INR in Loom's public pricing pages.
If local INR pricing or reseller offers are important, confirm details with the seller or support before purchase.
Your consumer rights in India
Cooling-off and refund rights
Indian consumer protections may provide cooling-off or refund rights for digital services, often ranging around 7 - 14 days depending on the provider and terms.
Loom's stated policy (no refunds after 90 days, no prorated refunds) may not fully align with local expectations; specifics depend on the purchase terms disclosed at sale.
Enforcement and remedies
If refunds are denied inconsistently or terms were not transparently disclosed, consumers in India may seek remedies via consumer grievance forums or courts.
Collect receipts, screenshots of terms, and communications before filing a complaint to help support your case.
Customer experiences
Positive feedback
Some users report smooth cancellations and accommodating customer support responses when they canceled memberships.
These positive cases suggest refunds or assistance are sometimes granted on a discretionary basis.
Common complaints
Frequent negative reports include no prorated refunds after cancellation and unexpected automatic renewals without reminders.
Users also report technical bugs, sign-in problems, and billing errors such as being charged without access to upgraded features.
See user reviews: Trustpilot - Loom reviews.
Documentation checklist
Necessary documents
- Receipt or invoice showing the Loom charge (from Apple, Google, or Loom web).
- Subscription ID or order number where available.
- Date(s) of charge and last renewal.
Optional helpful items
- Screenshots of billing entries, subscription settings, and any error messages.
- Correspondence with Loom support or screenshots of terms presented at purchase.
Common mistakes
Cancellation mistakes
Deleting the mobile app instead of cancelling the subscription is a common error - this does not stop charges from Apple or Google.
Always cancel through the platform where you subscribed (Apple ID subscriptions for iOS; Google Play for Android; Loom.com for web subscriptions).
Billing and account mistakes
Expecting a prorated refund or immediate access removal upon cancellation can cause confusion - Loom typically allows access until the period ends and does not prorate.
Also confirm you are signed into the correct account (personal vs. team) before cancelling to avoid cancelling the wrong subscription.
Comparative recap
Quick comparison
| Platform | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID subscriptions in the App Store | No prorated refunds; refunds case-by-case; deleting app does not refund | Subscription remains active until Apple’s billing period ends |
| Google Play (Android) | Cancel via Google Play Store subscriptions | No prorated refunds; refunds case-by-case; cancelling in Loom won’t stop Play renewals | Active until the Play Store billing period ends |
| Web (Loom.com) | Cancel from account Billing/Settings at Loom.com | No prorated refunds; refunds handled case-by-case; no refunds for charges >90 days | Access retained until the end of current billing period |
Takeaway
Cancel in the same store where you subscribed and save receipts; refunds are rare and evaluated per case.
If in doubt, collect documentation and contact support promptly to increase chances of a favorable resolution.
After cancelling
Follow-up actions
- Save confirmation of your cancellation (email or on-screen confirmation) and check your next bank/statement for renewals.
- Export or back up critical Loom videos and data before the end of your paid period if you plan to lose premium features.
Support and further reading
For step-by-step cancellation tips you can consult a third-party guide: How to cancel Loom (third‑party guide).
To review other customers’ experiences, see: Loom reviews on Trustpilot.
Address
Company address
LOOM LTD - 54a Great Percy Street, London, England, WC1X 9RA.
Notes
This address corresponds to the UK-registered Loom entity; billing and support channels may vary by region and reseller.
If you purchased through Apple or Google, contact those stores for subscription billing issues as they handle in‑store charges and refunds.