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Cancel MAILTRACK
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Mailtrack service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mailtrack: Easy Method
What is Mailtrack
Overview
Mailtrack is an email-tracking service for Gmail that notifies senders when their messages are opened. It operates as a Gmail extension, Workspace add-on, and mobile app integrations that run on a subscription model.
Key functions
Main features include real-time open notifications, tracking indicators in Gmail, and a free tier with limited features. Paid plans remove the Mailtrack signature and add advanced tracking features.
How to cancel Mailtrack
Cancel via Web / Gmail extension or Workspace Add-on
- Open Gmail in your browser.
- Open the Mailtrack (MailTracker) sidebar or extension panel inside Gmail.
- Go to Settings or your Mailtrack profile inside the extension.
- Select “Manage subscription” and follow the prompts to cancel.
- See Mailtrack help for guidance: Manage your subscription.
Cancel via mobile app stores (iOS / Android)
- iOS: Use Apple’s App Store subscription management to cancel; Mailtrack does not provide a separate iOS cancellation flow.
- Android: Use Google Play subscription settings to cancel; Mailtrack does not document a separate Google Play flow.
- For store cancellations, open the relevant store app, go to Subscriptions, find Mailtrack and cancel from there.
What happens when you cancel
Access and features after cancellation
When you cancel, your paid subscription typically remains active until the end of the current billing period. After that, the account may revert to the free tier.
Renewal and billing
Automatic renewals stop after cancellation. You will not be billed for future cycles, but Mailtrack does not guarantee immediate refunds upon cancellation.
Data and account retention
Your account and tracked data usually remain accessible under the free tier rules unless Mailtrack’s policies indicate otherwise. Export any data you need before losing paid features.
Will I get a refund?
Mailtrack refund policy (summary)
Mailtrack’s published policy allows refund requests within 7 calendar days of payment provided specific conditions are met.
Key exceptions and conditions
- Refunds are conditional: no tracking activity may have occurred during the same calendar month in which payment was made. Even a single tracked email in that month can disqualify a refund.
- The 7-day window applies to monthly and yearly subscriptions; after that, refunds are generally not available.
- Mailsuite terms indicate refunds within 7 calendar days only if services were not materially used, activated, or integrated.
For full details see Mailtrack’s refund statement: Refund policy and Mailtrack terms: Terms.
Mailtrack plans and pricing
Pricing table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Free | ₹0 | Monthly (lifetime free) | Unlimited basic tracking, real-time notifications, daily reports |
| Pro (reported India monthly) | ₹99.00 | Monthly | No Mailtrack signature, full tracking features |
| Pro (reported India yearly) | ₹390.00 | Annual | Pro features billed annually (discounted rate reported) |
Pricing accuracy
Official Mailtrack pricing is shown in USD on the website; INR prices above are user-reported and may vary by region or change over time.
Notes and variability
If you see different INR amounts, confirm the final price during the in-app checkout or via the payment receipt from the store or Mailtrack.
Your consumer rights in India
Right to cancel
Users may cancel subscriptions purchased through the App Store or Google Play using the respective store’s subscription controls. Web subscriptions can be cancelled via the Mailtrack account settings.
Right to refund and legal remedies
Mailtrack’s published refund rights are limited and conditional. Indian consumer protection law (e.g., Consumer Protection Act, 2019) may offer additional remedies for unfair trade practices or deficient services, though Mailtrack’s terms do not extend special India-specific refund rights.
Next steps if you believe rights were violated
- Preserve purchase receipts and correspondence.
- Attempt escalation with Mailtrack support and the app store where applicable.
- Consider consumer grievance bodies or legal advice if unresolved.
Customer experiences
Positive feedback
- Capterra reviews rate Mailtrack highly for ease of use, Gmail integration, and useful tracking features (Capterra India).
- TrustRadius and other reviewers note good value and an intuitive UI for many users.
Negative feedback
- Trustpilot posts include complaints about removed free features, pricing concerns, support responsiveness, and refund difficulties (Trustpilot).
- Other summaries report inconsistent tracking notifications, interface complexity, and link-tracking limitations.
Documentation checklist
What to gather before you cancel or request a refund
- Order receipt or transaction ID from Mailtrack, Apple, or Google Play.
- The email address associated with the Mailtrack account.
- Dates of purchase and last billing date.
- Screenshots showing subscription status or tracking activity (if claiming no usage).
- Any correspondence with Mailtrack support or store receipts.
Where to submit documents
- For web subscription management see: Manage your subscription.
- For refund policy reference: Refund policy.
Common mistakes
Mistake: Cancelling the wrong platform
Many users try to cancel via Mailtrack’s website when the subscription was purchased through Google Play or the App Store. Verify where the charge originated before cancelling.
Mistake: Expecting an automatic refund
Expecting an immediate refund after cancellation is common. Mailtrack’s policy limits refunds to strict conditions (7-day window and no tracking usage).
Mistake: Not keeping receipts
Lack of transaction IDs or receipts complicates refund requests or disputes. Always keep payment confirmations and screenshots of subscription pages.
Comparative recap
At a glance
| Where you cancel | Typical steps | Refund window | Notes |
|---|---|---|---|
| Web / Gmail extension | Open Gmail → Mailtrack sidebar → Settings → Manage subscription → Cancel | 7 days (conditional) | Subscription runs until period end; may revert to free tier. |
| Apple App Store (iOS) | Open App Store → Account → Subscriptions → Cancel Mailtrack | Subject to store/refund rules; Mailtrack refers to App Store management | Mailtrack does not offer a separate iOS cancellation flow. |
| Google Play (Android) | Open Play Store → Menu → Subscriptions → Cancel Mailtrack | Subject to store/refund rules; Mailtrack defers to Google Play | Use Google Play’s subscription controls for cancellations and refunds. |
Recommendations
- Check the payment source (Mailtrack direct, Apple, or Google) before cancelling.
- Collect receipts and confirm tracking activity dates if you may request a refund.
After cancelling
What to check right after cancellation
- Confirm cancellation confirmation email or on-screen message and note the end of billing period.
- Verify that automatic renewal is turned off in the store or Mailtrack settings.
- Export or save any tracked data you need before downgrade to free tier.
Useful links
- Manage your subscription (Mailtrack support)
- Mailtrack refund policy
- Mailtrack terms
- Capterra reviews
- Trustpilot reviews
- Cancellation walkthrough (third-party guide)
Address
Registered office (India)
UNIT NO 4 DEEP PLAZA INDESTATE L B S MARG, KURLA WEST, MUMBAI, Maharashtra 400070, India
Notes about contact
No separate public cancellation office address is listed for subscription cancellations; use the in-app or store subscription controls and Mailtrack support pages for account actions.