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I hereby notify you of my decision to terminate the contract relating to the Mastermind service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mastermind: Easy Method
What is Mastermind
Overview
Mastermind is a subscription-based platform that appears across several entities and products, including mobile apps, web-based events, and a marketplace for courses and digital products.
The service can be purchased through different channels (App Store, web portals, and marketplace sellers), so cancellation and refund rules depend on how and where you subscribed.
Where it applies
In India, references below cover purchases made via the iOS App Store (noted on withmastermind.com), web subscriptions managed through events.mastermind.com, and marketplace sales on mastermind.com.
Different terms and sellers operate under separate policies; check the appropriate source for your purchase channel.
How to cancel Mastermind
If you subscribed via the Apple App Store
- Cancellations and subscription management are handled through your Apple ID settings; Mastermind cannot cancel App Store subscriptions on your behalf.
- Open Settings on your iPhone/iPad → tap your name → Subscriptions → find the Mastermind subscription → Cancel Subscription.
- For details on App Store billing handling as referenced by the service, see the Mastermind app terms: withmastermind.com - Terms.
If you subscribed via the web (events.mastermind.com)
- Use your Account Dashboard or submit a support request via the site support channel to cancel.
- For free trials or discounted periods: cancel at least 24 hours before trial end to avoid auto-renewal.
- For monthly subscriptions after a trial: provide at least 10 days' notice before the next billing cycle to avoid charges.
- See the web terms for the stated timelines: events.mastermind.com - Terms.
What happens when you cancel
Access and billing
Cancellation stops future automatic renewals. Whether you retain access until the end of your paid period depends on the platform and purchase terms.
For App Store purchases, Apple controls billing and access policies; Mastermind does not process those cancellations directly.
Data and account effects
Cancelling a subscription does not always delete your account or data; retention policies are governed by the specific Mastermind product terms.
If you want data removed, contact the support channel for the product you used and request account deletion or data export as required.
Will I get a refund?
Mastermind global refund policy
Mastermind generally does not offer refunds for monthly subscriptions and does not provide prorated refunds in most cases.
Late cancellations may trigger cancellation fees or loss of eligibility for refunds as stated in the global terms: mastermind.com - Terms.
Exceptions and marketplace seller refunds
- Sellers on the Mastermind.com marketplace must offer buyers a 30-day unconditional refund for products purchased from that seller; after 30 days, sales are typically final.
- If you purchased via the App Store, refund requests are handled by Apple; contact Apple Support and follow their refund process.
- For web trial periods, cancel within the stated windows (24 hours before trial end or 10 days before next billing) to avoid unwanted charges.
Mastermind plans and pricing
Current verified price list
The table below uses verified India-localized pricing found in available sources and reflects Graphy and in‑app purchase items referenced in public materials.
| Plan | Price | Period | Features |
|---|---|---|---|
| Mastermind Members club - Graphy (Yearly, discounted) | ₹999.8 | Yearly | Interact with instructors and peers; Exclusive courses and blogs |
| Mastermind Members club - Graphy (Monthly) | ₹300 | Monthly | Interact with instructors and peers; Exclusive courses and blogs |
| Mastermind Members club - Graphy (Yearly, standard) | ₹1,500 | Yearly | Interact with instructors and peers; Exclusive courses and blogs |
| Mastermind’s app - Foundation First Exam (In‑App Purchase) | ₹4,999 | One‑time | Exam access via in‑app purchase |
Notes on pricing
These are the verified prices available from public materials. No exhaustive India-localized pricing list for all Mastermind offerings was found.
For exact current prices and taxes, check the product checkout or the platform where you purchased the subscription.
Your consumer rights in India
Cooling-off and digital goods
Indian consumer protection frameworks commonly provide a 14-day cooling-off period for some e-commerce purchases, but digital subscriptions and instant-access digital goods are frequently treated as exceptions.
Mastermind's publicly available Terms do not state an explicit 14-day refund right for digital subscriptions, so statutory protections may be limited in practice for these products.
How to assert rights locally
- Keep evidence of purchase, cancellation attempts, and correspondence.
- If you believe a merchant breached terms or engaged in unfair trade, raise the issue with the seller/platform first, then consider escalation to local consumer forums or regulatory bodies.
- For unauthorized charges from an App Store purchase, pursue a refund through Apple and through your payment provider if necessary.
Customer experiences
Positive feedback
Some users praise Mastermind for responsive customer service and timely handling of certain issues, including successful refunds in specific cases.
These positive reports are visible in user reviews and platform feedback summaries.
Negative feedback
Complaints include difficulty cancelling, unexpected auto-renewals, and limited refund outcomes for some users.
Public reviews reflecting mixed experiences are available for reference: TrustPilot - Mastermind/related reviews.
Documentation checklist
What to gather before contacting support
- Order receipt or invoice showing the purchase date and amount.
- Subscription ID or account username associated with the purchase.
- Screenshots of billing statements showing the charge.
- Screenshots of your App Store subscription screen if purchased via Apple.
- Records of cancellation attempts, support tickets and responses.
- Product page or seller listing details for marketplace purchases.
Why these documents matter
Clear documentation speeds up verification by support teams and strengthens any refund or dispute escalation you may need to make to payment providers or consumer forums.
Keep copies of all correspondence until the issue is fully resolved.
Common mistakes
Trying to cancel through the wrong channel
A frequent error is attempting to cancel a subscription via Mastermind support when the purchase was made through the Apple App Store; App Store subscriptions must be managed via Apple ID settings.
Similarly, marketplace purchases may require direct contact with the seller rather than platform support.
Missing cancellation windows or proof
Not cancelling within the required trial or billing-notice window (24 hours before trial end; 10 days before next billing for certain web subscriptions) can lead to unwanted charges.
Failing to retain receipts, screenshots, or timestamps often makes refunds and disputes harder to resolve.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund differences by channel so you can choose the correct route quickly.
| Platform | Cancellation window (Period ) | Refund policy | Source |
|---|---|---|---|
| App Store (iOS via withmastermind.com) | Manage anytime via Apple ID | Refunds handled by Apple; Mastermind does not process App Store cancellations/refunds | withmastermind.com - Terms |
| Web / events.mastermind.com | Free trials: cancel ≥24 hours before trial end; monthly after trial: ≥10 days before next billing | Generally no prorated refunds; see terms for exceptions | events.mastermind.com - Terms |
| Mastermind.com marketplace (seller) | Depends on seller | Sellers must offer a 30-day unconditional refund for product purchases; after 30 days sales are final | mastermind.com - Terms |
After cancelling
Immediate steps
Confirm the cancellation by checking your account/subscription screen and save any confirmation messages or screenshots.
Monitor your bank or card statements for unexpected charges in the next billing cycle and prepare documentation if a charge appears.
Follow-up resources and links
- Mastermind app terms (App Store handling): withmastermind.com - Terms
- Web subscription terms and cancellation timelines: events.mastermind.com - Terms
- Global terms including seller refund rules: mastermind.com - Terms
- Customer reviews and reported experiences: TrustPilot - Reviews
Address
Registered office
Mastermind (India) Pvt Ltd - Registered office on file for cancellation correspondence:
34A METCALFE STREET, 4TH FLOOR, KOLKATA, WB 700013, IN
Contact notes
If you need to escalate, use the support/contact channels shown on the platform where you made the purchase and retain all documentation before escalating to payment providers or consumer forums.