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I hereby notify you of my decision to terminate the contract relating to the Mathpix service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mathpix: Easy Method
What is Mathpix
Overview
Mathpix is a software-as-a-service tool that converts images of handwritten or printed mathematics into editable LaTeX and text. It is used by students, educators, and researchers to speed up writing and editing mathematical content.
Primary features
Key capabilities include OCR for LaTeX, scientific notation, and multi-page PDF processing. Mathpix offers free and paid plans with differing page and image limits.
How to cancel Mathpix
Cancel via Web / Account Settings
- Sign in to your Mathpix account on the Mathpix website.
- Open your account or subscription settings (usually under profile or billing).
- Choose the active subscription and select “Cancel” or “Do not renew.”
- Confirm cancellation when prompted; your subscription stays active until the end of the current billing period.
Cancel via App Store or Google Play
- If you subscribed through the Apple App Store or Google Play, cancel via your Apple or Google account subscriptions page.
- Mathpix does not separately manage billing for app-store purchases; the store controls renewal and cancellation.
- Open the relevant store app, find Subscriptions, locate Mathpix, and follow the store’s cancel steps.
What happens when you cancel
Access after cancellation
After cancelling a Mathpix subscription on the web, you retain paid features until the end of the current billing period. Access will revert to the free tier when that period ends.
Data and renewal
Your account data (uploaded PDFs, conversions, settings) typically remains in your account after cancellation unless you delete the account. The subscription will not auto-renew after the final paid period.
Will I get a refund?
Standard refund policy
Mathpix states that individual web subscription charges (monthly or yearly) are non-refundable. There are no refunds or credits for partial billing periods, mid-cycle downgrades, or unused time.
Forgot-to-cancel and app-store purchases
If you forgot to cancel and were charged, Mathpix indicates those charges are non-refundable for web subscriptions. For App Store or Google Play purchases, request refunds through the respective store’s dispute/refund process.
Mathpix plans and pricing
Pricing summary
The table below lists the commonly published Mathpix plans and approximate USD/INR equivalents where available. App-store in-app prices may differ.
Notes on accuracy
No exact INR-denominated official prices were found. USD prices are presented with approximate INR conversions as estimates only.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Free & Educational | Free (≈ ₹0) | Monthly | 10 PDF pages and 10 images per month (2× with .edu email) |
| Pro (Individual) | $4.99 (≈ ₹415 - ₹420) | Monthly | 1000 PDF pages + 5000 images per month |
| Pro (Individual) | $49.90 (≈ ₹4,150 - ₹4,200) | Yearly | 12,000 PDF pages + 60,000 images per year |
| Organization | $9.99 (≈ ₹830 - ₹850) base for 2 users | Monthly | 1000 PDF pages and 5000 images per user, pooled |
| Organization | $99.90 (≈ ₹8,300 - ₹8,500) base for 2 users | Yearly | 12,000 PDF pages and 60,000 images per user per year |
Your consumer rights in India
Mathpix terms vs. Indian regulations
Mathpix’s publicly available terms explicitly disclaim refunds for web subscriptions. No India-specific consumer clauses were found in Mathpix policies.
Options under Indian law
Under Indian consumer protection and e-commerce rules, consumers may have remedies depending on interpretation and purchase channel. Consider contacting consumer forums or the app store dispute process if applicable.
Customer experiences
Positive feedback summary
Users praise Mathpix for high-quality OCR for LaTeX, strong scientific notation handling, and time savings in converting math content. Many note responsive support and academic usefulness.
Common negative points
Reported issues include occasional app loading problems, perceived cost for heavy users, and some technical errors or conflicts in certain environments. Experiences vary by user and platform.
Documentation checklist
What to gather before cancelling
- Account email and password used for the Mathpix account.
- Details of the active subscription (monthly or yearly, plan name).
- Payment receipt or invoice showing the charge date and amount.
What to keep after cancelling
- Confirmation of cancellation (screenshot or email) for your records.
- Any transaction IDs or payment provider receipts if you need to dispute charges.
Common mistakes
Not checking where you subscribed
Users sometimes try to cancel on the Mathpix website when they actually subscribed via the App Store or Google Play. App-store subscriptions must be cancelled through the store.
Assuming refunds are automatic
Another common mistake is assuming a prorated refund will be issued. Mathpix’s web subscriptions are described as non-refundable, so billing reversals are unlikely without exceptional support intervention.
Comparative recap
Quick side-by-side
The table below summarizes cancellation and refund differences between web subscriptions and app-store purchases for clarity.
| Topic | Mathpix (Web / Account) | App Store / Google Play |
|---|---|---|
| How to cancel | Cancel in Mathpix account settings; stays active until period end. | Cancel via Apple or Google account subscription management. |
| Refunds | Web subscriptions stated as non-refundable; no prorated credits. | Refunds handled by Apple/Google; request via store’s support or refund flow. |
| Access after cancel | Paid features remain until billing period ends, then revert to free tier. | Store-managed subscriptions stop renewing; access follows the store’s rules. |
After cancelling
Immediate next steps
Save any confirmation message or screenshot of the cancellation. Verify your account has the expected tier after the current period ends.
If you need more help
If you subscribed via the app store, contact Apple or Google support for billing disputes. For web account issues, sign in to your Mathpix account and check the billing or support/help section.
Address
Company contact address
Mathpix legal/headquarters address on record: 60 Broadway, Suite 101, Brooklyn, NY 11249, United States.
Notes about addresses
Multiple business listings may show other addresses; the Brooklyn address appears in official documents and is commonly used for legal notices.