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Cancel MAYA
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Maya service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Maya: Easy Method
What is Maya
Maya is a cloud-based SaaS platform for project management and team collaboration, offering task tracking, file sharing and real-time communication tools.
The guide below focuses on cancelling Maya subscriptions and the practical implications for users in India.
Core definition
Maya operates as a subscription service accessed via web and mobile app stores. Functionality depends on the subscription and the platform used to subscribe.
Where this guide applies
This guide applies to users who subscribed through the App Store / Google Play or via Maya’s web subscription path in India.
How to cancel Maya
If you subscribed via App Store / Google Play
- Open your Apple ID or Google Play account where the subscription was purchased.
- Locate the Maya subscription under Subscriptions or Payments & Subscriptions.
- Turn off auto-renew at least 24 hours before the end of the current billing period to prevent renewal.
- Confirmation appears in your store account; retain a screenshot or email confirmation for records.
If you subscribed via the Web (direct to Maya)
- Provide written notice to Maya at least 15 days before the end of your subscription term as required by Maya’s web terms.
- Use the account support or billing contact shown on your account or visit the refund/cancellation information page for guidance: Maya refund page.
- Keep copies of your cancellation notice and any reply from Maya.
What happens when you cancel
Access and renewal
If you cancel an App Store / Google Play subscription, access typically continues until the end of the paid period.
For web subscriptions, cancellation takes effect according to the notice terms; check the confirmation you receive from Maya.
Data and account closure
Maya’s web terms state that upon cancellation your data is deleted; confirm what deletion means for backups and exports before cancelling.
For app-store subscriptions, data retention policies are determined by your Maya account settings and the web terms; request export or backup if needed.
Will I get a refund?
Standard refund policy
- No refunds or credits for partial months, quarters, or years of service upon cancellation for standard SaaS subscriptions.
- App Store / Google Play purchases generally do not receive refunds for partial subscription periods.
Exceptions and discretionary refunds
- Maya may grant refunds at its sole discretion in special circumstances; these are not guaranteed.
- If Maya cancels a membership (rare), a pro‑rated refund may apply but a cancellation charge (noted as RM50 in the available terms) may be deducted.
- There is no indication in Maya’s published policies that a 14‑day cooling-off right applies in India for these services.
Maya plans and pricing
Reported plans
Pricing below is based on user-reported values and may not reflect current official pricing. Confirm prices in-app or with Maya before purchasing.
Notes on accuracy
Some reported prices vary by report or in-app promotions; consider the table below indicative only.
| Plan | Price | Period | Notes |
|---|---|---|---|
| Monthly | ₹ 99.00 | monthly | Reported user price (Dec 31, 2024) - may be outdated |
| Annual | ₹ 6,800.00 | annual | Reported user price (Dec 31, 2024) - verify before purchase |
| Monthly (milestone popup) | ₹ 390.00 | monthly | Observed in-app price (Apr 2025) - potentially promotional |
Your consumer rights in India
Statutory rights overview
Maya’s publicly available cancellation and refund policies do not reference a statutory 14‑day cooling-off period under Indian consumer law.
Practical steps if you have a dispute
- Document your purchase, cancellation attempts and any responses from Maya.
- Consider reviewing India’s Consumer Protection Regulations and seeking advice from a consumer forum or authority if your issue is unresolved.
Customer experiences
Positive reports
No recent positive reviews were found specifically praising Maya’s cancellation or refund experience in India in the verified sources.
Negative reports
- Trustpilot reviews (Philippines) report poor customer service, difficulty reaching agents and unresolved billing disputes: Trustpilot - Maya/PayMaya reviews.
- Reddit posts describe delays in refunds and long resolution times in other markets: Reddit example.
Documentation checklist
Before you contact support
- Subscription ID or receipt number
- Date of purchase and billing period
- Screenshots of subscription status and cancellation attempts
- Bank or card statement entries showing the charge
If you escalate a dispute
- Copies of all written communications with Maya or the app store
- A clear timeline of events (purchase → problem → cancellation request)
- Any auto-renew notices and the date you turned off auto-renew (if applicable)
Common mistakes
Missing the notice window
Many users miss platform-specific deadlines - for app-store subscriptions, the auto-renew must be turned off at least 24 hours before the period ends.
For web subscriptions, failing to provide written notice at least 15 days before the term end can cause unintended renewals.
Assuming refunds are automatic
Users often expect pro‑rated refunds when cancelling mid-term; Maya’s terms generally disallow partial refunds unless Maya elects otherwise.
Always confirm refund policy and keep proof of cancellation and communications.
Comparative recap
Quick channel comparison
The table below summarises key differences between App Store/Google Play and Web cancellations and refunds based on Maya’s published terms.
Source notes
Policies are derived from Maya’s payment and refund terms and verified user reports; check the linked sources for details.
| Channel | How to cancel | Refund policy | Data deletion | Period |
|---|---|---|---|---|
| App Store / Google Play | Manage via Apple ID / Google account; turn off auto-renew ≥24 hours before period end. | No refunds for partial periods; refunds only at Maya’s discretion. | Account data per Maya’s account settings; access remains until period end. | monthly / annual |
| Web (direct) | Provide written notice to Maya ≥15 days before subscription term end. | No refunds for mid-term cancellations per web terms; exceptions rare. | Web terms state data is deleted upon cancellation; confirm export options first. | monthly / annual |
After cancelling
Confirmations to expect
- Save any cancellation confirmation from Maya or your app store.
- Verify the date your access will end and export any needed data before deletion.
Helpful links
- Payment terms and store handling details: Maya & Mosha Payment Terms
- Refund and cancellation information: Maya refund page
- Community reviews (for reference): Trustpilot reviews, Reddit thread
Address
Mailing address for correspondence
If you need to send physical notice or postal correspondence, you may use the office address associated with Maya Tech Solutions:
RZ-2/75, Street No-5, West Sagerpur (Mohan Block), New Delhi 110046, India
Practical notes on sending notices
- Send notices by tracked mail and keep copies of delivery receipts.
- Include subscription details, dates, and clear statement of requested action in any postal notice.