What is MileIQ
Overview
MileIQ is a subscription-based app that automatically tracks and logs vehicle mileage using GPS. It helps professionals classify drives for taxes, reimbursements, and expense reporting.
Key purpose
The service records trips in the background, generates reports accepted by accountants, and offers swipe-based classification to mark drives as business or personal.
How to cancel MileIQ
Cancel via Web Dashboard
- Go to dashboard.mileiq.com and sign in with your MileIQ account.
- Open Subscription, then click "Cancel" next to your active subscription.
- Your subscription remains active until the end of the current billing cycle, after which it reverts to the free plan.
Cancel via mobile app stores
- Apple App Store (iOS): Open the App Store → tap your profile icon → Subscriptions → MileIQ → Cancel Subscription. Must be cancelled on your Apple device.
- Google Play Store (Android): Manage subscriptions in Google Play Subscriptions or follow the Web Dashboard link which redirects you into Play to cancel. Use the same Google account used for the original purchase.
What happens when you cancel
Access and billing
After cancellation, your paid subscription remains active until the end of the billing period you already paid for. You keep access to paid features during that time.
Data and plan changes
When the paid period ends your account reverts to the free plan. Your trip history remains in your account, but some advanced features may become unavailable.
Will I get a refund?
MileIQ refund rules
Refunds are generally non‑refundable except as expressly provided in the MileIQ Refund Policy.
For web purchases, MileIQ allows refunds per plan timing (details below) and processes refunds to the original payment method.
Exceptions and platform rules
- Weekly and monthly plans: refund requests accepted within 20 days of the charge (per MileIQ policy).
- Yearly plans: refund requests accepted within 60 days of the charge (per MileIQ policy).
- If purchased via Apple App Store, refund requests must be made to Apple. If purchased via Google Play, Google Play refund rules apply (Google often provides a 48‑hour window).
- For web purchases outside app stores: submit a ticket via MileIQ's contact form. Refunds take about 5 - 10 business days to credit the original payment method.
MileIQ plans and pricing
Pricing availability
Official MileIQ pricing is listed in USD on MileIQ's site. No authoritative INR price list is available from MileIQ.
How to get exact pricing
Contact MileIQ support or check the App Store / Google Play entry for current local pricing and taxes prior to purchase.
| Plan | Price | Period | Features |
| Unlimited (Monthly) | Contact for pricing | Monthly | Unlimited drives, automatic tracking, reports |
| Unlimited (Annual) | Contact for pricing | Annual | Unlimited drives, automatic tracking, reports |
| Unlimited (Annual - alternate) | Contact for pricing | Annual | Same features; user-reported instances of different prices |
Your consumer rights in India
General legal context
India does not provide the EU-style 14‑day cooling-off right for digital subscriptions by default. Consumer protections differ from EU rules.
MileIQ-specific rights in India
- There is no statutory right to a refund for digital services in India unless the provider states one; MileIQ offers its own refund windows for web purchases.
- Purchases via Apple or Google Play must follow those platforms' refund procedures and timelines (e.g., Google Play may offer a 48‑hour refund window).
Customer experiences
Positive feedback
- Users praise the automatic mileage tracking for saving time and easing tax/reporting work.
- Drive classification via swipe and background tracking are frequently valued by self-employed and small‑business users.
- Reports are reported as reliable and acceptable to accountants.
Negative feedback
- Some users report missed or incorrect trip detection and occasional mileage overestimates.
- Criticism has appeared regarding subscription price changes and a limited free drive allowance.
- The app can struggle with offline conditions and may have inconsistent tracking on short trips.
Documentation checklist
Before contacting support
- Account email used with MileIQ and proof of sign-in (screenshot if needed).
- Receipt or transaction date for the subscription charge.
- Purchase platform (Web, Apple App Store, or Google Play) and order ID if available.
For refund requests
- Screenshot of the charge from your card or payment provider.
- Clear statement of the refund reason and requested remedy.
- Backup of trip data if you need to preserve records before plan change.
Common mistakes
Attempting to cancel in the wrong place
Users sometimes try to cancel in the MileIQ app but purchased via Apple or Google. If you bought through an app store, you must cancel through that store.
Check which account (Apple ID or Google account) was used for the purchase before cancelling.
Missing refund timelines
Another common mistake is assuming refunds are automatic. Refund eligibility depends on plan type, purchase platform, and MileIQ policy timelines.
Submit refund requests promptly and include receipts to avoid delays or denial due to missed windows.
Comparative recap
At-a-glance comparison
| Feature | Web Dashboard | Apple App Store (iOS) | Google Play Store (Android) |
| How to cancel | Log in → Subscription → Click "Cancel" | App Store → Profile → Subscriptions → MileIQ → Cancel | Google Play Subscriptions or via Play when redirected from Dashboard |
| Who handles refunds | MileIQ support (for web purchases) | Apple handles refunds for App Store purchases | Google handles refunds for Play Store purchases (subject to Play policies) |
| Refund windows (per policy) | Monthly: 20 days; Yearly: 60 days (request via MileIQ contact) | Request via Apple (Apple policy applies) | Google Play rules apply; Google often allows 48‑hour refunds |
After cancelling
Immediate steps
Backup any trip data you need before premium features expire. Export reports if required for taxes or accounting.
Useful links
Address
Corporate contact (U.S.)
548 Market St. PMB 37418, San Francisco, CA 94104-5401, United States.
Notes about India
MileIQ does not have a physical office in India; cancellations and support are handled online via the links above or MileIQ support channels.