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Cancel MILEIQ
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I hereby notify you of my decision to terminate the contract relating to the Mileiq service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mileiq: Easy Method
What is Mileiq
Overview
MileIQ is a subscription-based mobile and web service that automatically tracks and logs vehicle mileage for business and tax purposes. It uses GPS to record drives and lets users classify trips as business or personal.
Primary uses
Professionals and small teams use MileIQ to simplify mileage reporting, produce reports for reimbursements or taxes, and maintain an audit trail of trips. It is available on iOS, Android and a web dashboard.
How to cancel Mileiq
Cancel on the Web Dashboard
- Log in at the MileIQ web dashboard (dashboard.mileiq.com).
- Go to the Subscription tab, then click "Cancel" next to your active subscription.
- The subscription remains active until the end of the current billing cycle; after that your account reverts to the free plan.
Cancel on Apple App Store (iOS)
- Open the App Store on your iPhone/iPad and tap your profile icon.
- Choose Subscriptions, select MileIQ and tap "Cancel Subscription".
- MileIQ support cannot cancel App Store subscriptions on your behalf; you must cancel through Apple.
Cancel on Google Play Store (Android)
- Open Google Play and go to Subscriptions, select MileIQ and cancel from there.
- The MileIQ web dashboard may redirect you to Google Play to complete the cancellation.
- Use the same Google account that was used to purchase the subscription when cancelling.
What happens when you cancel
Access and features
After cancelling, you retain subscription features until the end of the paid billing period. At the end of that period your account will revert to the free plan (limited drives per month).
Data and reports
Your recorded drives and exported reports remain available in your MileIQ account after cancellation unless you delete the account. You can still access historical drive logs for recordkeeping.
Will I get a refund?
General refund windows
- Weekly and monthly plan refund requests must be made within 20 days of the charge.
- Yearly plan refund requests must be made within 60 days of the charge.
Important exceptions
- Downgrades do not provide a refund.
- Purchases made via Apple App Store require refunds to be requested through Apple.
- Purchases made via Google Play must be handled by Google (Google provides a 48-hour window for Play refunds in many cases).
Mileiq plans and pricing
Plans summary
The official MileIQ site lists plan types and features but displays USD pricing. Exact SGD values are not publicly listed on the site.
How to check local pricing
To see Singapore Dollar pricing, check the App Store or Google Play on a device set to Singapore, or contact MileIQ support for clarification.
| Plan | Price | Period | Features |
|---|---|---|---|
| Free (Individual) | S$ - | Monthly | 40 free drives per month |
| Unlimited (Individual) | S$ - | Monthly (annually billed equivalent) | Unlimited drives |
| Unlimited (Individual) | S$ - | Monthly (monthly billed) | Unlimited drives |
| Teams Lite | S$ - | Monthly / Annual | Unlimited mileage tracking, admin features per user |
| Teams | S$ - | Monthly / Annual | All Teams Lite + reporting, approvals |
| Teams Pro | S$ - | Monthly / Annual | All Teams + integrations, priority support, custom rates |
Your consumer rights in Singapore
Cooling-off and digital subscriptions
Singapore does not have a statutory cooling-off period for digital subscriptions unless the provider explicitly offers one.
How MileIQ's refund windows apply
- MileIQ’s stated refund windows (20 days for weekly/monthly, 60 days for yearly) effectively define the refund rights for Singapore customers.
- If you purchased via Apple or Google Play, platform refund policies apply and MileIQ may direct you to those platforms.
Customer experiences
Positive feedback
- Users praise the user-friendly design and automatic background tracking for easy classification of drives.
- Many appreciate MileIQ’s clear, detailed reports for tax and business reimbursement purposes.
Negative feedback
- Complaints include missed drives, incorrect distances and unreliable offline tracking in some cases.
- Users have reported issues with price increases, unexpected paywalls after free limits, and slow or difficult customer support and refund handling.
Documentation checklist
What to prepare before contacting support
- Account email and username used for MileIQ.
- Proof of purchase: receipt, invoice or billing statement showing the charge date.
- Subscription platform (Web, Apple App Store, Google Play) and the billing date or transaction ID.
- Any screenshots showing the subscription status or billing charge.
When requesting a refund
- State the plan type (weekly, monthly, yearly) and date of purchase.
- Explain why you request a refund and include supporting screenshots or emails.
Common mistakes
Canceling through the wrong channel
Many users attempt to cancel via MileIQ support when the subscription was purchased through Apple or Google Play.
Remember: App Store subscriptions must be cancelled through Apple; Google Play purchases must be handled through Google Play.
Missing refund windows or evidence
Some refunds are denied because the request falls outside MileIQ’s stated windows (20 days for monthly, 60 days for yearly).
Keep purchase receipts and note transaction dates to avoid missing refund eligibility periods.
Comparative recap
Quick comparison
The table below compares cancellation paths, refund handling, and practical notes for each platform.
| Method | Where to cancel | Refund handling | Notes |
|---|---|---|---|
| Web Dashboard | dashboard.mileiq.com (Subscription tab) | MileIQ processes refund requests per its windows (20/60 days) | Subscription remains active until end of billing cycle |
| Apple App Store (iOS) | App Store Subscriptions (iOS device) | Refunds must be requested from Apple | MileIQ cannot cancel App Store subscriptions for you |
| Google Play Store (Android) | Google Play Subscriptions page | Google handles Play refunds (often 48-hour window for Play) | Use the same Google account used to purchase |
After cancelling
Steps to take post-cancellation
- Export any reports or records you need for tax or reimbursement before the subscription ends.
- Check your account after the billing period to confirm it reverted to the free plan.
Official MileIQ resources
For official plan details and business pricing, refer to MileIQ’s pricing pages:
Address
Corporate mailing address
MileIQ Inc. 548 Market St. PMB 37418 San Francisco, CA 94104-5401, United States.
How to use the address
You can use this address for written correspondence or formal complaints, but billing and subscription cancellation are typically handled online via the dashboard or the app stores.