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Cancel MURF
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Murf service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Murf: Easy Method
What is Murf
Overview
Murf is an AI-powered text-to-speech service that converts written content into high-quality voiceovers in multiple languages and accents.
It is subscription-based and offers voice credits, generation time, and app-store in-app purchases for users in India.
Primary uses
Common use cases include professional voiceovers for videos, e-learning narration, and quick TTS for content creation.
The platform provides adjustable voice settings such as pronunciation, tone, and speed.
How to cancel Murf
Cancel via web (Murf workspace)
- Sign in to your Murf workspace on the web.
- Go to Workspace Settings → Subscription → Cancel Plan.
- Confirm cancellation; it takes effect at the end of the current billing period and you keep access until then.
Cancel via mobile stores (App Store / Google Play)
- If you subscribed through the App Store or Google Play, open that store app and go to your account → Subscriptions.
- Select the Murf subscription and cancel at least 24 hours before the renewal date to stop auto-renewal.
- Store terms and processes control the cancellation and billing for in-app subscriptions.
What happens when you cancel
Access and billing
Web cancellations take effect at the end of the current billing period; you retain access until that date.
App-store subscriptions stop auto-renewal but remain active until the store period ends.
Data and paused plans
Pausing (web) can be done up to 30 days and starts at the end of the billing cycle; unused Voice Generation Time (VGT) carries over.
If you cancel while paused, the subscription terminates immediately; re-purchasing within 90 days may be required to recover data or seats.
Will I get a refund?
Murf web (direct) refund rules
Payments made directly to Murf are generally non-refundable unless stated otherwise in policy.
Refunds are not available if you used more than 10 minutes of TTS or if more than 24 hours have passed since purchase; eligible requests must be made via support.
App Store / Google Play refunds
- Refunds for in-app purchases follow the respective store's refund rules and statutory consumer law.
- Stores may grant refunds per their policies; Murf’s terms defer to store terms where applicable.
Murf plans and pricing
Confirmed in-app prices (India)
The following prices reflect the iOS App Store India listings confirmed in early February 2026.
Plan table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Small Pack (in-app purchase) | ₹799 | One-time | Voice credits / features pack (store listing) |
| Medium Pack (in-app purchase) | ₹1,999 | One-time | Voice credits / features pack (store listing) |
| Large Pack (in-app purchase) | ₹2,999 | One-time | Voice credits / features pack (store listing) |
| Weekly Pro (subscription) | ₹999 | Weekly | Pro-level features for one week |
| Monthly Pro (subscription) | ₹2,499 | Monthly | Pro-level features for one month |
| Yearly Pro (subscription) | ₹3,999 | Yearly | Pro-level features for one year |
Your consumer rights in India
Statutory cooling-off and refunds
Under Indian consumer protection laws (Consumer Protection Act, 2019), users may be entitled to a cooling-off period (often 7 - 14 days) for online services depending on circumstances.
Murf’s published policies do not explicitly provide this statutory period, but Indian consumers may still request refunds under mandatory law.
Recommended steps for Indian users
- If eligible, request refunds promptly - within 24 hours where Murf allows for web refunds and earlier where practical.
- If purchased via App Store or Google Play, use the store refund process and cite statutory consumer rights if needed.
Customer experiences
Positive feedback
Users commonly praise Murf for an intuitive interface, realistic voices, and extensive voice options across languages.
Adjustable pronunciation and integrations are highlighted as useful for professional voiceover creation.
Negative feedback
Some users report confusion with the cancellation process and instances of being charged after attempting to cancel.
Complaints also appear about pricing and perceived restrictions on refunds or paused/free subscriptions.
Documentation checklist
What to gather before cancelling
- Account email and workspace name used for Murf login.
- Subscription receipts (store or direct) showing date, plan, and payment method.
- Record of attempted cancellations or support chat transcripts, if any.
When requesting refunds or support
- Keep timestamps of usage (minutes of TTS) to show whether >10 minutes were consumed.
- Note the billing period end date and any pause dates if you used the pause feature.
Common mistakes
Not checking where you subscribed
Confusing a direct web subscription with an in-app subscription is common; refunds and cancellation steps differ by purchase channel.
Always verify whether the charge is from Murf.ai or from Apple/Google before following cancellation steps.
Missing cancellation windows
Failing to cancel at least 24 hours before store renewal can result in another billed period under App Store/Google Play rules.
On the web, cancelling after the billing date still leaves access until period end but does not prevent that period’s charge.
Comparative recap
Quick comparison
| Criteria | Murf (web / app) | Typical competitor |
|---|---|---|
| Cancellation method | Web: Workspace Settings → Subscription; App: manage via App Store/Google Play | Varies; many also require direct account or store cancellation |
| Refund flexibility | Direct purchases: generally non-refundable unless within 24h and <10 min TTS; stores follow store policy | Some competitors offer clearer trial/refund windows or credits |
| Pause option | Web: Pause up to 30 days; unused VGT carries over; auto-resumes unless manually resumed | Some competitors lack pause; others offer month-to-month pause policies |
| Price (INR store) | App Store packs and plans from ₹799 (one-time) to ₹3,999/year | Prices vary widely; some alternatives may be cheaper or offer different credit models |
After cancelling
What to check immediately
- Confirm cancellation receipt or status in Workspace Settings or store subscription list.
- Note the access end date shown in your account or store subscription details.
Helpful links and next steps
- Murf Help - Cancelling your Murf subscription
- Murf Help - Pausing your Murf subscription
- Murf Terms of Service (refunds & terms)
- Murfplanet - In-App Purchases & Subscriptions (store terms)
- Trustpilot - User reviews
- RealReviews - User feedback
Address
Local address on file
1497, 19th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102, India.
Note on official contact
This India address appears to be a local office reference. For subscription or legal matters, contact Murf via the help pages and Terms of Service linked above to confirm the correct channel for cancellations or claims.