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I hereby notify you of my decision to terminate the contract relating to the Murf Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Murf Ai: Easy Method
What is Murf AI
Overview
Murf AI is a subscription-based SaaS platform that provides AI-driven text-to-speech tools for creating lifelike voiceovers for videos, presentations, and other audio content.
The service offers a variety of voices, language and accent support, and controls for tone, speed, and pronunciation to help users produce professional audio quickly.
Who uses it
Users include content creators, marketers, e-learning authors, and businesses who need quick, high-quality voiceovers without studio recording.
Murf is accessed via the web workspace and in-app purchases for mobile, with paid plans and one-time packs available.
How to cancel Murf AI
Cancel via the Murf workspace (recommended)
- Sign in to your Murf workspace on the web.
- Go to Workspace Settings → Subscription → Cancel Plan → continue.
- Confirm the cancellation; it takes effect at the end of your current billing period and access remains until then.
- Official guide: Cancelling a Murf subscription.
Pause or alternative options
- From Workspace Settings you can choose to pause your subscription for up to 30 days instead of cancelling.
- Note: after a pause, billing resumes automatically unless you cancel; cancelling during a pause can lead to immediate termination and potential data loss after 90 days.
- Official guide: Pausing your Murf subscription.
Third-party / app-based cancellation
- Some third-party guides mention cancelling via a "Manage Billing" section in your profile after signing in to Murf.ai; this appears to reflect non-official user guidance.
- If you subscribed through an app store (iOS), cancel via the App Store subscription management as well as your Murf workspace to avoid renewals.
What happens when you cancel
Access and billing
When you cancel via the workspace, the cancellation takes effect at the end of the current billing period.
You retain access to paid features until that period ends; no immediate refund is guaranteed by default.
Data and projects
Projects and account data remain accessible during the remaining paid period after cancellation.
If you cancelled while paused or if Murf terminates an account for inactivity, stored content may be deleted after 90 days - download anything important before cancelling.
Reactivating or resubscribing
You can resubscribe later, but plan-level pricing or available features may differ from your previous subscription.
Banked hours or paused plan credits may be affected by pauses or cancellations - review your workspace before reactivation.
Will I get a refund?
Default refund policy
Murf AI’s Terms of Service state payments are non-cancellable and non-refundable by default.
Canceling does not automatically entitle you to a refund for the most recent charge; this is the standing policy in their terms.
Limited exceptions
- If the purchase was within the last 24 hours and usage is under 10 minutes of voice generation, you may request a refund via support (short‑period partial refund eligibility).
- If a plan has just renewed and you request cancellation and refund, contact Murf support or use chat to explain the situation; they may assist in some cases.
Where to request a refund
Contact Murf support via the workspace help/chat or email as described in the help articles and Terms of Service.
Refer to the Terms: Murf AI Terms of Service.
Murf AI plans and pricing
Pricing overview
Below are in-app iOS App Store prices in India (one-time packs and subscriptions) as provided from app listings.
Official website lists USD pricing; Indian-rupee prices are shown here for in-app purchases in India.
Price table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Small Pack (in-app) | ₹799 | One-time | In-app purchase pack |
| Medium Pack (in-app) | ₹1,999 | One-time | In-app purchase pack |
| Large Pack (in-app) | ₹2,999 | One-time | In-app purchase pack |
| Weekly Pro (in-app) | ₹999 | Weekly | Pro features via in-app weekly subscription |
| Monthly Pro (in-app) | ₹2,499 | monthly | Pro features via in-app subscription |
| Yearly Pro (in-app) | ₹3,999 | annual | Pro features via in-app annual subscription |
Your consumer rights in India
Legal protections
India’s Consumer Protection Act, 2019 provides rights against deficient or unfair services, including a right to claim a refund for defective services.
If you believe Murf’s service was deficient or cancellation guidance was misleading, you may pursue remedies under Indian consumer law.
Practical steps in India
- Document all communication with Murf support (timestamps, screenshots, ticket numbers).
- Attempt resolution through Murf support and keep records of responses.
- If unresolved, consider filing a complaint with the District Consumer Dispute Redressal Commission or relevant consumer forum.
References
Refer to Murf’s Terms of Service for refund and cancellation details before escalating: Murf AI Terms of Service.
Customer experiences
Positive feedback
- Many users praise ease of use, intuitive interface, and a wide variety of natural-sounding voices.
- Users note helpful customization (pronunciation, speed, tone) and integrations that simplify workflows.
Negative feedback
- Some users report confusion or difficulty cancelling, leading to unexpected charges in a few reviews.
- There are complaints about pricing relative to generation hours and restrictions during pauses.
Where feedback is published
Public reviews and user feedback can be found on review sites; for firsthand help, consult Murf’s official help pages.
Official cancellation guidance: Help: Cancelling a Murf subscription.
Documentation checklist
Before contacting support
- Account email and workspace name.
- Date of last payment and invoice or transaction ID if available.
- Screenshot of current subscription status in Workspace Settings.
When requesting refund or escalation
- Explain timing (within 24 hours) and actual usage (under 10 minutes) if seeking the limited refund exception.
- Keep chat transcripts, support ticket IDs, and any response from Murf saved as evidence.
Common mistakes
Assuming immediate cancellation stops charges
Many users expect immediate termination; cancelling via workspace typically stops renewal but keeps access until billing period end.
Always check the billing period end date to avoid surprise renewals.
Relying on pauses without understanding effects
Pausing may freeze access temporarily but can resume billing automatically after the pause period.
Cancelling during a pause may cause immediate termination and potential data loss after 90 days - read pause terms before choosing it.
Missing platform-specific steps
If you subscribed through an app store, you must cancel through the app store subscription management as appropriate.
Failing to cancel both the Murf workspace subscription and the app-store subscription can lead to continued charges.
Comparative recap
Key comparison points
This table summarizes cancellation, refund, and access behavior to help you decide how to proceed.
Use it to compare options (cancel, pause, or contact support) before acting.
| Option | Cancellation effect | Refund likelihood | Period |
|---|---|---|---|
| Cancel via workspace | Stops renewal; access until period end | Generally non-refundable; limited exceptions | monthly / annual / One-time |
| Pause subscription | Billing paused up to 30 days; resumes automatically | No refund; credits/hours may be frozen | Up to 30 days |
| Cancel via app store | Stops app-store billing; also cancel workspace to stop account access | Refund handled by app store policies | Weekly / monthly / annual |
After cancelling
What to do immediately
- Download or export any projects or audio files you need before access ends.
- Save invoices or receipts for reference if you plan to dispute charges.
Where to get help
- Cancellation instructions and support: Cancelling a Murf subscription.
- Pause guidance: Pausing your Murf subscription.
- Terms and refund policy: Murf AI Terms of Service.
Address
Corporate address
Murf AI official postal address (United States):
341 South Main Street, Suite 500, Salt Lake City, Utah 84111, USA
Support contacts
For account issues, use the help center and in-app support/chat in your Murf workspace.
Refer to the help pages for steps and to open support tickets: Help: Cancelling a Murf subscription.