Cancellation Murf: Easy Method

What is Murf

Overview

Murf is an AI-powered text-to-speech service that converts written content into high-quality voiceovers in multiple languages and accents.

It is subscription-based and offers voice credits, generation time, and app-store in-app purchases for users in India.

Primary uses

Common use cases include professional voiceovers for videos, e-learning narration, and quick TTS for content creation.

The platform provides adjustable voice settings such as pronunciation, tone, and speed.

How to cancel Murf

Cancel via web (Murf workspace)

• Sign in to your Murf workspace on the web.
• Go to Workspace Settings → Subscription → Cancel Plan.
• Confirm cancellation; it takes effect at the end of the current billing period and you keep access until then.

Cancel via mobile stores (App Store / Google Play)

• If you subscribed through the App Store or Google Play, open that store app and go to your account → Subscriptions.
• Select the Murf subscription and cancel at least 24 hours before the renewal date to stop auto-renewal.
• Store terms and processes control the cancellation and billing for in-app subscriptions.

What happens when you cancel

Access and billing

Web cancellations take effect at the end of the current billing period; you retain access until that date.

App-store subscriptions stop auto-renewal but remain active until the store period ends.

Data and paused plans

Pausing (web) can be done up to 30 days and starts at the end of the billing cycle; unused Voice Generation Time (VGT) carries over.

If you cancel while paused, the subscription terminates immediately; re-purchasing within 90 days may be required to recover data or seats.

Will I get a refund?

Murf web (direct) refund rules

Payments made directly to Murf are generally non-refundable unless stated otherwise in policy.

Refunds are not available if you used more than 10 minutes of TTS or if more than 24 hours have passed since purchase; eligible requests must be made via support.

App Store / Google Play refunds

• Refunds for in-app purchases follow the respective store's refund rules and statutory consumer law.
• Stores may grant refunds per their policies; Murf’s terms defer to store terms where applicable.

Murf plans and pricing

Confirmed in-app prices (India)

The following prices reflect the iOS App Store India listings confirmed in early February 2026.

Plan table

Your consumer rights in India

Statutory cooling-off and refunds

Under Indian consumer protection laws (Consumer Protection Act, 2019), users may be entitled to a cooling-off period (often 7 - 14 days) for online services depending on circumstances.

Murf’s published policies do not explicitly provide this statutory period, but Indian consumers may still request refunds under mandatory law.

Recommended steps for Indian users

• If eligible, request refunds promptly - within 24 hours where Murf allows for web refunds and earlier where practical.
• If purchased via App Store or Google Play, use the store refund process and cite statutory consumer rights if needed.

Customer experiences

Positive feedback

Users commonly praise Murf for an intuitive interface, realistic voices, and extensive voice options across languages.

Adjustable pronunciation and integrations are highlighted as useful for professional voiceover creation.

Negative feedback

Some users report confusion with the cancellation process and instances of being charged after attempting to cancel.

Complaints also appear about pricing and perceived restrictions on refunds or paused/free subscriptions.

Documentation checklist

What to gather before cancelling

• Account email and workspace name used for Murf login.
• Subscription receipts (store or direct) showing date, plan, and payment method.
• Record of attempted cancellations or support chat transcripts, if any.

When requesting refunds or support

• Keep timestamps of usage (minutes of TTS) to show whether >10 minutes were consumed.
• Note the billing period end date and any pause dates if you used the pause feature.

Common mistakes

Not checking where you subscribed

Confusing a direct web subscription with an in-app subscription is common; refunds and cancellation steps differ by purchase channel.

Always verify whether the charge is from Murf.ai or from Apple/Google before following cancellation steps.

Missing cancellation windows

Failing to cancel at least 24 hours before store renewal can result in another billed period under App Store/Google Play rules.

On the web, cancelling after the billing date still leaves access until period end but does not prevent that period’s charge.

Comparative recap

Quick comparison

After cancelling

What to check immediately

• Confirm cancellation receipt or status in Workspace Settings or store subscription list.
• Note the access end date shown in your account or store subscription details.

Helpful links and next steps

• Murf Help - Cancelling your Murf subscription
• Murf Help - Pausing your Murf subscription
• Murf Terms of Service (refunds & terms)
• Murfplanet - In-App Purchases & Subscriptions (store terms)
• Trustpilot - User reviews
• RealReviews - User feedback

Address

Local address on file

1497, 19th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102, India.

Note on official contact

This India address appears to be a local office reference. For subscription or legal matters, contact Murf via the help pages and Terms of Service linked above to confirm the correct channel for cancellations or claims.