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Cancel NASTIA AI
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Nastia Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Nastia Ai: Easy Method
What is Nastia Ai
Overview
Nastia Ai is an AI-driven service offering conversational companions and related paid subscription plans. The platform is presented as a chatbot/companion service with free and paid tiers.
Scope and caveats
There are multiple products and app listings using similar names; some App Store listings show INR pricing that may not match the web service pricing listed elsewhere.
This guide focuses on cancellation and consumer issues relevant to users in India.
How to cancel Nastia Ai
Cancel via website
- Sign in to your Nastia Ai account on the website.
- Go to Settings → Subscription → Cancel Subscription.
- Confirm cancellation; access continues until the end of the current billing period.
Cancel via mobile/tablet app
- Open the app and open the menu, then tap Membership → Manage.
- Scroll to the "Danger Zone" section and tap Cancel Membership.
- Access remains until the end of the billing period after cancellation.
What happens when you cancel
Access and renewal
Cancelling stops auto‑renewal but does not end access immediately. You keep paid access until the end of your current billing term.
The cancellation takes effect at the end of the current paid term as stated in the Terms & Conditions (last updated May 03, 2024).
Data and account
Your account and chat history typically remain available after cancellation unless you request deletion or the service states otherwise.
If you want complete account removal, contact support and keep records of any deletion requests for future disputes.
Will I get a refund?
Official policy
Terms & Conditions explicitly state: "All purchases are non‑refundable." This version was last updated May 03, 2024.
The provider does not disclose a 14‑day statutory cooling‑off or automatic refund policy within its terms.
Practical exceptions and advice
- There are no published automatic refund exceptions in the terms; do not assume refunds will be granted.
- User reports indicate refunds are difficult; some users obtained refunds only by disputing charges with their card issuer.
- If you face unauthorized or unexpected charges, contact your bank or card provider promptly to file a dispute.
Nastia Ai plans and pricing
Available App Store India plans
The following INR prices are for an app named "Nastia AI - Uncensored AI" on Apple’s India App Store (provider: Numan Durrani).
These prices may not correspond to the companion chatbot service on other platforms or regions.
Price table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Weekly PRO Plan (via App Store India) | ₹999 | Weekly | As per App Store listing |
| Monthly PRO Plan (via App Store India) | ₹2,499 | Monthly | As per App Store listing |
| Annual Subscription (via App Store India) | ₹3,999 | Annual | As per App Store listing |
| Lifetime Premium Plan (via App Store India) | ₹6,900 | One-time | As per App Store listing |
Your consumer rights in India
Statutory protections
Indian consumer protection laws and the Consumer Protection (E‑Commerce) Rules may provide remedies for defective digital services or misleading practices.
However, Nastia Ai's publicly stated terms do not disclose a 14‑day cooling‑off refund right for digital purchases.
Practical redress steps
- Keep receipts, subscription IDs, and correspondence as evidence.
- If internal support is unresponsive, escalate to your payment provider to dispute the charge.
- As a last resort, consider filing a complaint with local consumer protection authorities or tribunals in India.
Customer experiences
Positive feedback
Some users praise the service for realistic, emotionally resonant AI conversations and a well‑designed interface.
Other users appreciate the free tier credits and an active community (for example, developer-run Discord) supporting the product.
Negative feedback
There are numerous complaints about misleading billing, unexpected annual charges, and subscription changes without clear consent.
Users also report buggy behavior, limited promised features, and slow or unhelpful customer support when disputing charges.
Documentation checklist
What to collect before contacting support
- Order receipt or App Store / Play Store purchase record showing date and amount.
- Subscription or account ID and email associated with the account.
- Screenshots of subscription settings, cancellation confirmation, and any error messages.
- Records of support requests (timestamps, message copies) and responses received.
What to collect before contacting your bank
- Copy of the billing statement with the unexpected charge highlighted.
- Evidence you tried to cancel via account settings or app before the charge date.
- Any merchant communication that supports your dispute claim.
Common mistakes
Assuming immediate access loss
Many users expect access to end immediately after cancellation. In reality, cancellation typically stops renewal but keeps access until the billing period ends.
Check the cancellation confirmation and billing dates to avoid surprises.
Missing documentation
Users often fail to keep receipts, timestamps, or screenshots, which weakens disputes with the provider or bank.
Always save proof of cancellation and any correspondence with support before initiating a charge dispute.
Comparative recap
Quick comparison overview
The table below summarizes the key practical differences regarding cancellation, refunds, pricing transparency, and support.
Comparison table
| Aspect | What Nastia Ai states | Practical reports |
|---|---|---|
| Cancellation | Cancel in Settings or in‑app; access until period end. | Users can cancel but report billing surprises and unclear flows. |
| Refunds | All purchases are non‑refundable (T&C, May 03, 2024). | Some users secured refunds only via card issuer disputes. |
| Pricing (India) | INR App Store listings exist for a similarly named app. | App INR prices may not match web service; verify before purchase. |
| Customer support | No robust dispute mechanism disclosed in terms. | Reports of unresponsive support and difficulty resolving billing issues. |
After cancelling
Immediate steps
Confirm cancellation in your account and save any confirmation emails or screenshots showing the cancellation date.
Check your next billing date to ensure no further charges occur and monitor your bank statement.
If you are charged after cancelling
- Contact Nastia Ai support first and forward any responses to your bank.
- Open a dispute with your card issuer or payment provider if the merchant is unhelpful.
- Retain all documentation to support your dispute or complaint to consumer authorities.
Address
Provider address on record
3-7, Skatertny Pereulok, Moscow, 121069, Russia
Note on association
This physical address appears in public records for a named individual and may not indicate direct operational support for the service in India.
If you need local redress, consider working with your payment provider or local consumer authorities for assistance.