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I hereby notify you of my decision to terminate the contract relating to the Newton Mail service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Newton Mail: Simple Process
What is Newton Mail
Overview
Newton Mail is a subscription-based email client focused on productivity features such as read receipts, send-later, and unified inboxes. It supports multiple accounts and integrates with several third-party services.
The service historically charged via platform stores (App Store, Google Play) and via PayPal for web subscriptions, rather than providing an in-app self-serve cancellation inside Newton's own interface.
Key features
Newton emphasizes cross-account search, snooze, send-later, and advanced notification controls for professional and power users.
Billing and subscription handling are typically routed through the platform used to subscribe (Apple, Google, PayPal), which affects cancellation and refund processes.
How to cancel Newton Mail
iOS (App Store) cancellation
- Open iPhone or iPad Settings.
- Tap your name at the top, then Subscriptions.
- Find Newton Mail and choose Cancel Subscription.
Follow on-screen confirmation to stop future renewals. See a concise cancellation path at AppCutter - App Store guide.
Android (Google Play) cancellation
- Open Google Play Store app and tap Menu (three lines).
- Tap Subscriptions and select Newton Mail - Email App.
- Tap Cancel Subscription and confirm.
Play Store handles billing and refunds; save the confirmation screenshot for records.
Web / PayPal cancellation
- Log into PayPal and go to Settings → Payments → Manage automatic payments.
- Locate Newton Mail or CloudMagic, Inc. and cancel the automatic payment profile.
PayPal controls recurring payments and any refunds requested through their interface.
If you cannot cancel inside Newton
- There is no in-app cancel button inside Newton Mail or a dedicated account portal for self-serve cancellation.
- If platform cancellation fails, contact support at hello@newtonhq.com and keep receipts and subscription IDs.
What happens when you cancel
Access and renewal
When you cancel a subscription, future renewals stop but your paid access generally continues until the end of the current billing period.
Do not assume immediate termination of access or immediate refunds - platform rules determine timing.
Data and account effects
Account content (email configuration, settings) may remain but Newton has previously deleted user data after full service shutdowns.
In major shutdown events the company has stated it will delete user data after the service ends; refer to official notices and archived documentation for specifics.
Will I get a refund?
Platform-based refund norms
- Refunds are usually governed by the store used to purchase (Apple App Store, Google Play, PayPal). Contact the platform for refund requests.
- Platform policies vary by region and the nature of the billing (monthly vs annual).
Historical and exceptional cases
- During Newton's 2018 shutdown, annual subscribers received prorated partial refunds via Apple/Google; monthly subscriptions were not renewed and unused time was not refunded.
- In the 2024 shutdown announcement, users were reported to receive 50% of prorated refunds and that all user data would be deleted after shutdown (see the company history summary on Wikipedia).
Keep receipts and subscription IDs to support any refund request with the platform or Newton's support team.
Newton Mail plans and pricing
Pricing summary
No current public, verifiable per-plan pricing was found in the reviewed sources. For exact pricing, contact Newton directly or check the store listing used to subscribe.
How to obtain official pricing
Check the purchase page on the App Store, Google Play, or your PayPal history for the exact charged amount and billing cycle.
| Plan | Period | Price |
|---|---|---|
| Individual / Business | Contact | Contact for pricing |
| Trial | Contact | Contact for pricing |
Your consumer rights in India
Basic statutory protections
Indian consumers have protections under the Consumer Protection Act and related rules that can apply to digital goods and services.
Some digital purchases may have a short "cooling-off" or return window, but specifics depend on the seller and the platform.
How this applies to Newton subscriptions
Because Newton subscriptions are typically billed through the App Store, Google Play, or PayPal, refunds and cancellations are generally handled by those platforms.
If you believe a seller in India has violated consumer law (for example, misleading billing), you can gather evidence and pursue remedies through consumer forums or legal counsel.
Customer experiences
Positive reports
Many users praise Newton's support team for helpful, timely responses and problem resolution in some cases.
One user from India complimented support for assisting with two-factor authentication recovery.
Negative reports
Several users report repeated charges after cancellation and slow or non-responsive support, including charge disputes requiring involvement of banks.
Customers have also expressed frustration with the lack of an internal self-serve cancellation option inside the Newton app or account portal.
Documentation checklist
Essential items to collect
- Purchase receipts from Apple, Google Play or PayPal (screenshots or emails).
- Subscription ID or transaction ID visible in the store or PayPal history.
- Dates of charge(s), screenshots of the subscription list showing Newton Mail.
- Copies of any emails to/from Newton support and timestamps of responses.
- Bank or card statements showing the charges, if disputing with your bank.
Optional supporting materials
- Screen recordings of attempted cancellations or app screens showing missing cancel options.
- Reference links to Newton shutdown notices or platform refund policies if relevant.
Common mistakes
Cancelling the app instead of the subscription
Deleting or uninstalling the Newton app does not stop the subscription renewal with the App Store, Google Play, or PayPal.
Always cancel through the store's Subscriptions page or PayPal recurring payments.
Assuming immediate refunds or access removal
Users sometimes expect instant refunds or immediate loss of access; in reality access often continues through the paid period and refunds follow platform timelines.
Also, not saving confirmations or receipts makes disputes harder to resolve later.
Comparative recap
At a glance
The table below summarizes how cancellations and refunds work by platform and the availability of a Newton self-serve option.
Notes on interpretation
Entries reflect platform norms and historical actions by Newton; always check the store's latest policy for current rules.
| Platform | How to cancel | Refunds (typical) | Self-serve in Newton |
|---|---|---|---|
| iOS (App Store) | Settings → Your Name → Subscriptions → Newton Mail → Cancel | Handled by Apple; prorated refunds vary by case | No |
| Android (Google Play) | Google Play Store → Menu → Subscriptions → Newton Mail → Cancel | Handled by Google; prorated refunds vary by case | No |
| PayPal / Web | PayPal Settings → Payments → Manage automatic payments → Cancel | Handled by PayPal; contact PayPal for disputes | No |
| Newton internal | Contact support (hello@newtonhq.com) - no internal cancel button | Not applicable; refunds routed via platform | Not available |
After cancelling
Next steps you should take
- Save confirmation emails and screenshots showing the cancellation and the active period end date.
- If charged after cancellation, raise a dispute with the platform (Apple/Google/PayPal) and your bank if necessary.
Helpful links and resources
For step-by-step cancellation path references see the AppCutter guide: AppCutter - Newton Mail.
For historical shutdown and refund notes consult Newton's software history: Wikipedia: Newton (software).
For user review summaries and shared experiences see Newton's reviews on Trustpilot: Trustpilot - Newton.
Address
Official address in India
Newton Consulting India / Newton Mail (local contact):
38, Okhla Phase 3 Rd, Okhla Phase III, Okhla Industrial Area, New Delhi, Delhi 110020, India
How to send written requests
If you need to send a formal letter or registered communication, include subscription details, transaction IDs, dates, and copies of receipts.
Also email support at hello@newtonhq.com to create an electronic record of your request and follow up with platform disputes if charges continue.