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I hereby notify you of my decision to terminate the contract relating to the Notta service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Notta: Easy Method
What is Notta
Overview
Notta is a subscription-based transcription service that converts audio and video into text using automated speech recognition and AI-enhanced tools.
It offers free and paid plans across web and mobile (App Store / Google Play) with features like real-time transcription, file import, and summaries.
How people use it
Individuals use Notta for meetings, interviews, lectures and multilingual transcription needs.
Teams and enterprises use web plans for file management, admin controls and integrations such as SSO.
How to cancel Notta
Important notes before cancelling
Subscriptions auto-renew unless you cancel. Deleting the app or your Notta account does not stop billing.
You must cancel through the platform where you originally purchased the subscription: App Store, Google Play, or Notta Web.
Step-by-step cancellation by platform
- App Store (iOS): Open iOS Settings → tap your name → Subscriptions → select Notta → Cancel Subscription.
- Google Play (Android): Open Google Play Store → Payments & subscriptions → Subscriptions → select Notta → Cancel subscription.
- Notta Web: Log into Notta Web on a computer → Profile → Billing → Cancel subscription.
- Timing: Cancel at least 24 hours before the next billing date to avoid the upcoming charge.
What happens when you cancel
Access after cancellation
After you cancel, you keep access to paid features until the end of your current billing cycle.
Features and limits will revert once the paid period ends; any remaining days are generally non-refundable.
Billing and account data
Automatic renewal will stop after cancellation, but deleting the app/account does not automatically cancel billing.
Your transcripts and account data are retained per Notta’s data policies; consider exporting important files before changes.
Will I get a refund?
Notta’s stated refund policy
Notta states subscriptions are non-refundable and unused days in an active billing cycle are typically not refunded.
For details see Notta’s refunds help page.
Exceptions and platform purchases
- App Store / Google Play purchases: refunds are subject to Apple/Google refund policies and must be requested through those platforms.
- Web-based subscriptions: in some cases (plan upgrades, account issues) Notta support may consider refunds - contact support to request review.
Notta plans and pricing
Pricing summary
Below is the price information for Notta plans as listed for India. Prices differ by platform (Web vs App Store).
Check the purchase flow for the final billed amount before confirming.
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | ₹0/month | monthly | 120 transcription minutes/month; up to 3 min per conversation; 50 file uploads/month; 10 AI summaries/month |
| Premium (Web) | ₹299/month | monthly | Unlimited files; 100MB file size; advanced sharing; version history; priority support; analytics |
| Enterprise (Web) | ₹999/month | monthly | Everything in Premium; 1GB file size; team management; SSO; custom branding; dedicated support |
| Pro Monthly (App Store) | ₹1,499/month | monthly | 1,800 minutes/month; real-time transcription; import audio/video; meeting auto-transcription; exports |
| Annual Pro Plan (App Store) | ₹11,900/year | annual | Same as Pro, billed annually |
| Annual Pro Plan (Discounted) (App Store) | ₹9,900/year | annual | Same as Pro, discounted annual purchase |
| Monthly Pro Plan - 30% OFF (App Store) | ₹999/month | monthly | Discounted version of Pro monthly plan |
| Dictation - Monthly Pro (App Store) | ₹1,199/month | monthly | Pro features optimized for dictation |
| Continuous Monthly VIP (App Store) | ₹669/month | monthly | VIP-level continuous access (feature specifics vary) |
| Speech to Text Annual Pro Plan (App Store) | ₹8,900/year | annual | Pro features focused on speech-to-text transcription |
Your consumer rights in India
Legal framework
Digital subscription services in India fall under the Consumer Protection Act, 2019 and related rules.
Consumers are protected against unfair or deceptive terms and have remedies if services are misrepresented or not performed.
Practical options for Indian users
- Request refunds or resolution directly from Notta and keep records of communications.
- If automatic renewals occur despite timely cancellation, you may file a complaint with consumer courts or mediation forums.
- Class-action or individual complaints can be filed when widespread misleading practices are alleged.
Customer experiences
Positive feedback
Some users praise Notta’s accuracy during free trials and fast support responses in specific cases.
Other reviewers highlight multilingual transcription capability and value for team workflows.
Negative feedback
Common complaints include being charged after canceling trials, perceived poor accuracy in certain languages, and slow or unresponsive support.
Users report billing issues and app bugs in some cases; keep documentation if you encounter these problems.
For third-party reviews see the community feedback on Trustpilot.
Documentation checklist
What to collect before contacting support
- Account email used with Notta and platform of purchase (App Store, Google Play, Notta Web).
- Order receipts, transaction IDs, and screenshots of billing or subscription pages.
- Cancellation confirmation screenshots or timestamps if you already attempted to cancel.
- Correspondence with support (emails, ticket numbers) and dates of any charges you dispute.
Why documentation matters
Clear records speed up investigation and increase chances of a favorable resolution.
If escalating to platform support or consumer forums, you will need these documents as evidence.
Common mistakes
Deleting the app instead of cancelling
Many users assume deleting the mobile app cancels billing. It does not; you must cancel via the purchase platform.
Missing the 24-hour cancellation window
If you cancel less than 24 hours before renewal, you may still be billed for the next cycle.
Also avoid cancelling on the wrong platform (e.g., cancelling the web account when the subscription was bought on the App Store).
Comparative recap
Quick side-by-side
| Item | Effect of cancelling | Effect of keeping | Period |
|---|---|---|---|
| Billing | Auto-renewal stops after current cycle; no further charges. | Charges continue each billing cycle until you cancel. | monthly / annual |
| Access | Paid features remain until cycle end, then revert to Free limits. | Full paid features remain active. | monthly / annual |
| Refunds | Usually no refund for unused days; platform refunds handled by Apple/Google. | Active subscription generally non-refundable per Notta policy. | monthly / annual |
| Support path | Contact Notta support and the platform of purchase if charged incorrectly. | Use support for issues; billing disputes may still require platform involvement. | monthly / annual |
After cancelling
Confirm cancellation
Check the platform (Apple ID subscriptions, Google Play subscriptions, or Notta Web Billing) for a cancellation confirmation.
Save any confirmation emails or screenshots showing the subscription end date.
Useful links and next steps
- How to cancel - Notta help: Notta: How can I cancel my subscription?
- Refund policy - Notta help: Notta: Do you offer refunds?
Address
Company HQ
NOTTA PTE. LTD. / Notta (head office reference): Tokyo, Shibuya‑ku, 1‑12‑1 Dogenzaka, Shibuya Mark City W, 22nd Floor, 150‑0043, Japan.
Local support note
No public local cancellation postal address is provided; use the in-app or platform cancellation flows and Notta support channels for account issues.