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Cancel NOVELINK
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I hereby notify you of my decision to terminate the contract relating to the Novelink service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Novelink: Easy Method
What is Novelink
Short description
Novelink is a subscription-based platform for authors and readers that offers story publishing, project management and reading access. It provides paid "Prime" membership plans for unlimited access during the chosen period.
Who uses it
Authors use Novelink to upload and manage stories while readers subscribe for unlimited access to content. The service is offered through mobile app stores and in-app purchase flows.
How to cancel Novelink
iOS / App Store cancellation
- Open iPhone Settings → tap your Apple ID → Subscriptions → find "Novelink" → Cancel Subscription.
- If the subscription is not visible in Apple Settings, try the app's internal cancellation path described below.
Google Play / Android and in-app cancellation
- Open Google Play → Profile → Payments & subscriptions → Subscriptions → select Novelink → Cancel.
- If Novelink does not appear in Play subscriptions, open the Novelink app → Mine tab → 1v1 Service (or Help & Feedback) → tap the Cancel button at the bottom.
- For web or other in-app paths, use the app’s internal navigation (Mine → 1v1 Service or Help & Feedback) to locate cancellation.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access to paid features until the current billing period expires. Cancellation prevents future automatic renewals.
Account and data
Cancelling usually does not delete your account or uploaded content. If you want account deletion, check in-app settings and follow any separate deletion steps.
Will I get a refund?
Official policy summary
Novelink does not publish a clear, guaranteed refund policy and does not publicly commit to refunds for subscription purchases.
Exceptions and practical steps
- Statutory rights in India may allow a 14-day cooling-off claim for digital purchases, so a refund may be possible in some cases.
- Refunds appear to be rarely offered and are not guaranteed; documented cancellation attempts improve your chance when disputing charges.
For community-reported guidance on cancellation and refunds, see the PostClic cancellation notes.
Novelink plans and pricing
Summary of available plans
Pricing below reflects the Apple App Store listing for India as of mid‑2025. Check your store for the exact price you were charged.
How to confirm price
Confirm the billed price in your Apple or Google subscription details and on the purchase receipt emailed to you by the store.
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly Pack | ₹1,999 | Weekly | Unlimited access in that week (Prime Membership) |
| 1 Month Pack | ₹2,999 | Monthly | Unlimited access for one month (Prime Membership) |
| Yearly Pack | ₹9,900 | Annual | Unlimited access for one year (Prime Membership) |
Your consumer rights in India
Cooling-off and refunds
- Consumers in India typically have a 14-day "cooling-off" right for digital purchases under IT Rules; you may be able to request a refund within this period.
- Because Novelink does not clearly publish a refund policy, assert your statutory rights when contacting support or your payment provider.
Disputes and payment blocking
- If automatic billing continues after cancellation attempts, contact your bank or payment provider to request a chargeback or block future payments.
- Document cancellation attempts and charges - screenshots and receipts help banks and regulators process disputes.
Customer experiences
Positive feedback
Some users praise the platform for well-written stories, quality content and ease of uploading stories to the service.
Common complaints
- Many users report high subscription costs and unclear pricing structures.
- Frequent complaints cover difficulty cancelling subscriptions and slow or unresponsive customer support.
- User reviews and reports can be found at User reviews.
Documentation checklist
What to gather before disputing charges
- Subscription receipts and order IDs from Apple/Google or email confirmations.
- Screenshots of subscription screens, cancellation attempts, and in-app navigation paths.
- Dates and times of charges, and copies of bank or card statements showing the transactions.
How to present your case
- Prepare a short timeline of events (purchase date, cancellation attempts, subsequent charges).
- Keep copies of any messages exchanged with Novelink support and any in‑app confirmation screens.
Common mistakes
Failing to cancel in the correct place
Users often assume deleting the app cancels the subscription; store subscriptions (Apple/Google) must be cancelled in the respective store settings.
Poor recordkeeping and delayed action
Not saving receipts or screenshots weakens disputes. Acting quickly after an unexpected charge increases chances of a successful bank dispute or refund.
Comparative recap
Quick comparison
The table below summarizes key practical points about Novelink that matter when cancelling or seeking refunds.
How to use this overview
Use the rows to prioritise actions: confirm where the subscription is billed, document evidence, then contact the store or your bank.
| Aspect | Novelink | Practical note |
|---|---|---|
| Cancellation method | Via Apple/Google store or in-app (Mine → 1v1 Service/Help) | Check both store subscriptions and the app if one path is missing. |
| Refund policy | No clear public refund guarantee | Rely on India’s cooling-off rights and bank chargeback if needed. |
| Pricing transparency | Users report confusing or high prices | Verify billed amount on store receipt before escalating. |
| Support responsiveness | Reports of slow or unresponsive support | Be prepared to escalate to your payment provider if support is unhelpful. |
After cancelling
Confirm cancellation
- Verify the subscription status in your Apple/Google account or the app’s subscription page.
- Save any in-app confirmation screen or email confirming cancellation.
If billing continues
- Contact your bank or card issuer to dispute unauthorised recurring charges and request a block on future payments.
- Refer to community guides and user reports for troubleshooting at PostClic cancellation notes and user reviews.
Address
Registered contact
Novelinks Sp. z o.o., ul. św. Andrzeja Boboli 8/142, 02-525 Warsaw, Poland.
Notes on correspondence
If you plan written correspondence about refunds or disputes, include the full transaction details and copies of receipts. Keep records of postal tracking and delivery acknowledgements.