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Cancellation Novoresume: Easy Method
What is Novoresume
Overview
Novoresume is a cloud-based resume and cover letter builder that offers customizable templates and subscription-based access to premium features.
The service provides template design, content suggestions, and export options intended to help users create professional job applications.
How it is delivered
Novoresume is available via its website and as in-app purchases through the Apple App Store and Google Play Store.
Subscription billing and refund rules differ depending on whether you purchased directly on the web or through a mobile store.
How to cancel Novoresume
Cancel a web (direct) subscription
- Email [email protected] with your purchase date, receipt ID, and personal details to request cancellation or refund.
- Provide the account email used for the subscription and any order receipt to speed processing.
- Novoresume states accounts revert to Basic after the paid period ends; include any timing questions in your message.
- Reference the official help article when contacting support: Novoresume membership & refund.
Cancel subscriptions bought via Apple App Store
- Open your Apple ID / App Store account settings and cancel the subscription there.
- Novoresume cannot cancel App Store subscriptions on your behalf; Apple manages billing and refunds for those purchases.
- For guidance on App Store refunds, use Apple support (Apple handles requests directly).
Cancel subscriptions bought via Google Play Store
- Open Google Play Store → Account → Subscriptions and cancel Novoresume from your Google account settings.
- Novoresume cannot cancel Google Play subscriptions via the app or website; Google handles billing and refund requests.
- If you need a refund for a Play purchase, request it through Google Play support.
What happens when you cancel
Access and feature changes
When you cancel a paid subscription, your account will continue to have premium access until the current paid period ends.
After that period, Novoresume states the account reverts to the Basic (free) plan and premium features stop renewing.
Data and downloads
Novoresume’s public documentation notes that starting downloads can affect refund rights; check terms before downloading content.
If you need copies of resumes or cover letters, download them before the paid period expires to retain local copies.
Will I get a refund?
Standard refund policy
Novoresume offers a 14-day money-back guarantee for the first upgrade to Premium if requested within 14 days of that first upgrade.
To request this refund, contact Support Chat or email [email protected] and include purchase details and the reason.
Exceptions and platform rules
- Refunds are only available for the first upgrade per Novoresume’s stated policy; deleting your account does not automatically trigger a refund.
- If you purchased through Apple or Google, refunds are governed by their store policies and must be requested from the respective store.
- Per Novoresume terms, beginning a download of digital content may revoke the right of withdrawal and void a refund claim.
See the official refund article: Novoresume membership & refund.
Refer to the terms for download-related limitations: Terms of Service.
Novoresume plans and pricing
Pricing summary
The only confirmed Indian price located is the Premium Monthly plan at ₹1,299 per month.
Quarterly and Yearly INR pricing could not be reliably verified from available sources; contact Novoresume for current Indian pricing.
Plans table
| Plan | Price | Period | Key features |
|---|---|---|---|
| Premium Monthly | ₹1,299 | Monthly | Create multiple versions; up to 10-page Resume/CV; matching cover letter; fonts & themes; creative sections |
| Premium Quarterly | Contact for pricing | Quarterly | Contact Novoresume for current Indian pricing and availability |
| Premium Yearly | Contact for pricing | Annual | Contact Novoresume for current Indian pricing and availability |
Your consumer rights in India
Basic protections
Under Indian consumer protection laws (for example, the Consumer Protection Act), digital services may be eligible for remedies if they are defective or materially different from their description.
Seller-stated policies do not override statutory consumer rights; you can pursue claims if service quality or descriptions are misleading.
Practical steps for Indian users
- Retain receipts, confirmation emails, and all communications with Novoresume or app stores as evidence for complaints.
- Note that starting a digital download may affect refund rights according to Novoresume’s own terms; consider this before downloading.
- If needed, escalate unresolved disputes through consumer grievance channels in India after exhausting seller/store remedies.
Customer experiences
Positive feedback
- Users praise Novoresume’s user-friendly interface, modern templates, and real-time content suggestions.
- Reviewers highlight helpful AI-writing assistance, job-tracking features, and generally responsive customer support.
Common criticisms
- Confusion between free and premium features: users sometimes reach the download step and discover premium-only restrictions.
- Limitations cited include free plan restrictions (one-page limit), download formats (PDF-only), pricing concerns, and potential ATS parsing issues with complex templates.
Documentation checklist
What to gather before contacting support
- Purchase date and receipt ID or transaction number.
- The email address tied to your Novoresume account.
- Screenshots of your subscription status, payment confirmation, or error messages.
- A short written request stating whether you want cancellation only or a refund within the 14-day window.
If purchased via Apple/Google
- Locate the App Store or Google Play receipt and order identifier from the store email.
- Start refund requests through the respective store and keep copies of store responses.
Common mistakes
Attempting the wrong cancellation route
Users often try to cancel App Store or Google Play subscriptions directly through Novoresume support; this will not work for in-app purchases.
Always cancel App Store subscriptions through your Apple ID and Google subscriptions through your Google Play account.
Assuming deletion equals refund
Deleting your Novoresume account does not automatically trigger a refund and may forfeit your chance to claim the 14-day guarantee.
Request refunds explicitly via the support channels described rather than relying on account deletion.
Comparative recap
At-a-glance comparison
| Platform | How to cancel | Refund route | Notes |
|---|---|---|---|
| Web (direct via Novoresume) | Contact support by email: [email protected] | 14-day money-back for first upgrade via Novoresume support | Account reverts to Basic after period ends; see official help: membership & refund |
| Apple App Store | Cancel via Apple ID / App Store account settings | Apple handles refunds; request via Apple support | Novoresume cannot cancel or refund App Store subscriptions on your behalf |
| Google Play Store | Cancel via Google Play → Subscriptions | Google handles refunds; request via Google Play support | Novoresume cannot cancel or refund Google Play purchases on your behalf |
After cancelling
What to do immediately
Download any final copies of resumes and cover letters you need before the paid period ends to retain local copies.
Save all confirmation emails or cancellation receipts for future reference.
Helpful links and support
- Novoresume refund & membership help: intercom.help article
- Terms of Service (download/refund limits): novoresume.cloud terms
- Third-party cancellation guide (reference): postclic cancellation guide
Address
Corporate address
Novorésumé ApS (headquarters)
Store Kongensgade 59 A, 1. th., 1264 København K, Denmark
Support contact
For web purchases and refund requests email: [email protected]
For App Store or Google Play purchases use the respective store support channels.
Similar cancellation services
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Written by Ayaan Bhatia
eIDAS legal expert · 6 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 6 years.
FAQ
To cancel your Novoresume subscription purchased directly, email [email protected] with your purchase date, receipt ID, and personal details. Make sure to keep proof of your cancellation request.
After canceling your Novoresume subscription, your account will retain premium access until the end of the current billing period, after which it will revert to the Basic plan.
Yes, Novoresume offers a 14-day money-back guarantee for the first upgrade to Premium. To request a refund, contact support and include your purchase details.
To cancel a Novoresume subscription bought via the Apple App Store, go to your Apple ID settings and cancel the subscription there. Remember to keep proof of your cancellation.
If you purchased your Novoresume subscription through Google Play Store and want a refund, you need to request it directly from Google Play support, as Novoresume cannot process refunds for those purchases.