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I hereby notify you of my decision to terminate the contract relating to the Obsidian service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Obsidian: Easy Method
What is Obsidian
Overview
Obsidian is a markdown-based note-taking and knowledge management application focused on linked notes and local vaults. It offers optional paid services such as Obsidian Sync and Obsidian Publish, plus one-time supporter licenses (Catalyst).
Paid features
Paid offerings provide cloud sync, website publishing, and supporter benefits. Core note-taking works offline with local files, while Sync/Publish are subscription or paid services that require account or platform billing.
How to cancel Obsidian
Cancel via Web (Obsidian account portal)
- Sign in to your Obsidian account portal.
- Go to Billing → Invoices & refunds.
- Request cancellation or a refund (note: web refunds for Sync/Publish are available within 7 days).
Cancel via Mobile stores
- iOS (App Store): Open iPhone Settings → Your Name → Subscriptions → Obsidian → Cancel.
- Android (Google Play): Open Google Play → Menu → Subscriptions → Obsidian → Cancel.
- Refunds for iOS/Android are handled through Apple’s or Google’s refund process, not Obsidian directly.
What happens when you cancel
Access after cancellation
Subscription cancellations stop future renewals but typically keep paid access until the current billing period ends. Your local notes remain on your device.
Data and sync implications
If you cancel Sync, devices will no longer sync new changes; existing synced copies remain on each device. For Publish, public sites may go offline after the paid period ends unless renewed.
Will I get a refund?
Web purchases (Sync/Publish)
- Full, no-questions-asked refunds are available if requested within 7 days of purchase for Sync/Publish on the Obsidian web account.
- After 7 days, refunds are generally not provided except in exceptional circumstances.
Catalyst and platform purchases
- Catalyst, commercial licenses, and Obsidian Credit are non-refundable at any time.
- If you purchased via the App Store or Google Play, refunds are subject to Apple’s or Google’s policies and processes.
Obsidian plans and pricing
Pricing summary
Below is the verified pricing information in USD. Prices in India are charged in USD and converted to INR by your bank or payment processor at checkout.
Notes on regional pricing
No official INR-listed prices were verified. Expect currency conversion and possible foreign-transaction fees from your payment method.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Obsidian Sync - Standard | $4/month (annual) or $5/month (monthly) | Monthly / Annual | 1 vault, 1 GB storage, 5 MB file size, 1-month history, E2EE sync |
| Obsidian Sync - Plus | ~$8/month (higher tiers available) | Monthly / Annual | Up to 10 vaults, 10 - 100 GB storage, 12-month history |
| Obsidian Publish | $10/month (or $96/year equivalent) | Monthly / Annual | Publish notes to web, customizable site |
| Catalyst License | One-time $25+ | One-time | Early access, supporter badge (no Sync/Publish features) |
Your consumer rights in India
Statutory framework
Under Indian law (Consumer Protection Act 2019 and E-Commerce Rules 2020), consumers must be given clear cancellation and refund information. Timely refunds are an enforceable right when the law applies.
Enforcement and redress
- If a vendor policy conflicts with statutory consumer rights, Indian consumers can file complaints through grievance redressal mechanisms or consumer forums.
- Obsidian’s global policy does not explicitly reference Indian law; statutory protections may still apply for purchases made in India.
For context on legal enforceability of cancellations and refunds in India, see a discussion here: Are subscription cancellations/refunds enforceable?
Customer experiences
Positive impressions
Users commonly praise Obsidian for customizability, fast performance, a strong plugin ecosystem, and its suitability as a “second brain.”
Common complaints
Reported negatives include a steep learning curve, mobile usability issues, sync costs, lack of real-time collaboration, and occasional crashes or unexplained data problems on some Android setups.
Documentation checklist
Required items for cancellation/refund requests
- Order receipt or invoice (from Obsidian account or app store).
- Account email and subscription ID (if available).
- Payment method details and transaction date.
- Clear statement of requested action (cancel/refund) and reason.
Optional supporting evidence
- Screenshots of billing/subscription pages or error messages.
- Correspondence with support (tickets, dates).
- Exported backups of vaults if you need to preserve data before cancellation.
Common mistakes
Assuming platform and vendor refunds are the same
Remember that purchases via Apple or Google are refunded through those stores, not directly by Obsidian. Contact the store for platform purchases.
Delaying export or backup
Many users forget to export or back up local vaults before cancelling Sync. Always back up local files before making billing changes to avoid accidental access loss.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund route | Typical refund window |
|---|---|---|---|
| Web (Obsidian account) | Sign in → Billing → Invoices & refunds → Request cancellation | Obsidian support (direct) | Full refund if within 7 days for Sync/Publish |
| iOS (App Store) | Settings → Name → Subscriptions → Obsidian → Cancel | Apple’s refund mechanism | Subject to Apple’s policies |
| Android (Google Play) | Google Play → Menu → Subscriptions → Obsidian → Cancel | Google Play refund process | Subject to Google’s policies |
Key takeaways
- Web purchases have the clearest 7-day refund window for Sync/Publish.
- Platform purchases rely on the store for refunds.
- Keep backups of your vaults before cancelling any sync service.
After cancelling
Immediate steps
- Export or back up your vaults locally before access changes.
- Confirm cancellation in your account or the app store and keep confirmation emails/screenshots.
Where to find further help
For step-by-step cancellation instructions and guidance, see an external walkthrough: Obsidian cancellation guide.
For information on Indian consumer law and remedies, refer to this discussion: Legal enforceability in India.
Address
Provided address (may be unrelated)
55, 2nd Floor, Lane-2, Westend Marg, Saidullajab, Near Saket Metro Station, New Delhi, Delhi 110030, India.
Note on official vendor contact
No official Obsidian vendor postal address for cancellations was verified. The address above appears to be a registered corporate office and may not be the Obsidian software vendor; use account portal or app store channels for billing and refunds.