Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment

Paperpal

Cancel PAPERPAL

in 30 seconds only!

To cancel Paperpal,
please provide the information:
When do you want to cancel?
India

Cancellation service #1 in India

Customer avatars
Google4.9

Average rating from reviews

Termination letter drafted by a specialized lawyer
Sender
How to Cancel Paperpal Subscription | Postclic
Paperpal
B-502, Satellite Gazebo, A Wing, Guru Hargovindji Marg, Chakala, Andheri East
400093 Mumbai India
affiliates@paperpal.com
Cancellation of Paperpal contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Paperpal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Paperpal
B-502, Satellite Gazebo, A Wing, Guru Hargovindji Marg, Chakala, Andheri East
400093 Mumbai , India
affiliates@paperpal.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Paperpal. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Paperpal: Easy Method

What is Paperpal

Overview

Paperpal is a subscription-based academic writing assistant that helps researchers and students with editing, citation, plagiarism checks, and AI writing tools.

It is offered as Paperpal Prime plans and additional paid top-ups for plagiarism-check words.

Who uses it

Typical users include students, researchers, and authors preparing manuscripts or reports.

Access is via web and integrations such as a Microsoft Word add-in for supported users.

How to cancel Paperpal

Cancel via web (direct / Stripe payments)

  • Sign in to your Paperpal account on the website.
  • Go to the "Membership & Billing" page in your account settings.
  • Select the active Paperpal Prime subscription and choose "Cancel".
  • Follow on-screen prompts to confirm cancellation.

Restrictions and pause option in India

  • Users in India can cancel any time via "Membership & Billing".
  • There is no pause option for users in India due to local payment partner restrictions.
  • If you paid via a different channel (partner or reseller), follow that partner's cancellation process if applicable.

What happens when you cancel

Access after cancellation

Your subscription remains active until the end of the paid period. You can continue using Prime features until expiry.

No immediate loss of access occurs upon cancellation unless otherwise stated in a third-party agreement.

Data, files and add-ons

Your uploaded files and account data remain associated with your account unless you delete them per account settings.

Additional purchased plagiarism-check words remain usable for up to one year even if Prime expires.

Will I get a refund?

Refund windows for web payments

  • First-time annual subscribers: eligible for refund if cancelled within 30 days of first purchase.
  • First-time monthly subscribers: eligible for refund if cancelled within 7 days of first purchase.
  • After the applicable window (30 or 7 days) no refund is offered by the provider for web/Stripe payments.

Exceptions and non-refundable items

  • Additional plagiarism-check words (top-ups) are explicitly non-refundable and non-transferable.
  • No 14-day statutory "cooling-off" refund is specified in the provider's published policy for India; eligibility follows the 7/30 day internal policy.

Paperpal plans and pricing

Pricing summary

The table below shows the local INR pricing and features as listed for Indian plans and common effective rates for longer terms.

Official global USD pricing is noted in provider materials but INR figures reflect local listings.

Plan details

Plan Price Period Features
Paperpal Prime - Private Plan (1 Month) ₹549 Monthly Full private access; rewrite, cite, plagiarism check (up to 10,000 words/month), AI tools
Paperpal Prime - Shared Plan (1 Month) ₹299 Monthly Shared (single-device) access; rewrite, cite, plagiarism check (up to 10,000 words/month), AI tools
Paperpal Prime - Annual (effective) ₹466 per month (effective) Annual (effective monthly) Annual plan with discounts; full Prime features
Paperpal Prime - Quarterly (effective) ₹1,479 per month (effective) Quarterly (effective monthly) Quarterly subscription with Prime features

Your consumer rights in India

Policy versus statutory rights

Paperpal's published Help Center and Terms do not explicitly cite a 14‑day statutory cooling-off period for India.

Refunds and cancellations follow the provider's stated internal policy (7 days for first-time monthly, 30 days for first-time annual) rather than an explicitly stated statutory scheme.

If you believe statutory rights apply

Consumers who consider additional protections under Indian consumer law may pursue remedies through appropriate consumer-protection channels.

Keep receipts and correspondence if you intend to escalate a dispute under local law.

Customer experiences

Positive feedback

Many users praise Paperpal for improving drafting speed and offering integrated tools for grammar, citation, and manuscript preparation.

  • Users appreciate the Word add-in and AI-enabled research assistance.
  • Comments highlight usefulness for students and researchers drafting reports and publications.

Negative feedback

Some users report bugs and usability issues, such as file upload hangs, chat creation problems, and limits on uploads.

  • Complaints include occasional poor UX and concerns that AI assistance can be vague or shallow for rigorous research.
  • There are mixed reviews; evaluate a trial or short-term plan if uncertain.

Documentation checklist

What to gather before cancelling

  • Account email and subscription ID or order number.
  • Payment receipts or bank statements showing the charge.
  • Screenshots of the "Membership & Billing" page and cancellation confirmation.

Optional supporting documents

  • Copy of any confirmation email from Paperpal or the payment processor.
  • Records of correspondence with support in case you need to escalate a refund or dispute.

Common mistakes

Missing the refund window

A common error is cancelling after the 7‑day or 30‑day refund window and expecting a refund. Verify the purchase date before assuming eligibility.

If you believe you are within the first-time window, act promptly and keep proof of the cancellation request.

Expecting a pause or refund for top-ups

Users in India may expect a "pause" option; it is not available due to payment partner restrictions.

Also avoid assuming plagiarism-check top-ups are refundable - these are non-refundable and non-transferable.

Comparative recap

Quick feature comparison

Feature Web (direct / Stripe) India (local specifics)
Cancel method Membership & Billing page - cancel anytime Same - cancel via Membership & Billing; no pause option
Refund policy (first-time) Annual: 30 days; Monthly: 7 days Same internal policy; no separate 14-day statutory cooling-off stated
Pause subscription May be available in some regions via payment partner Not available in India due to local payment partner restrictions
Plagiarism top-ups Non-refundable; usable up to one year Non-refundable; usable up to one year

How to choose

Refer to the refund windows and your expected usage before subscribing to annual plans.

For short-term needs, consider monthly plans to test the service before committing.

After cancelling

What to expect immediately

After you cancel, expect a confirmation on-screen and usually a confirmation email if the provider sends one.

Your subscription will remain active until the paid period ends; keep the confirmation for records.

Helpful resources and next steps

  • Check the Paperpal Help Center or account "Membership & Billing" page for the official cancellation workflow.
  • Save receipts, screenshots, and any confirmation messages in case you need to request a refund or dispute a charge.

Address

Registered office (India)

B-502, Satellite Gazebo, A Wing, Guru Hargovindji Marg, Chakala, Andheri East, Mumbai, Maharashtra 400093, India

Use this address if you need to send physical correspondence; confirm any formal notice requirements with support first.

How to send cancellation notices

Preferred method is cancelling through the "Membership & Billing" page in your account.

If you must send a written notice, include account details, subscription ID, and proof of payment; keep a copy of all correspondence.

FAQ

To cancel your monthly Paperpal subscription, sign in to your account, go to the 'Membership & Billing' page, select your active subscription, and choose 'Cancel'. Ensure you keep proof of cancellation.

Unfortunately, users in India cannot pause their Paperpal subscription due to local payment partner restrictions. You can only cancel your subscription at any time.

After cancellation, your account data and uploaded files will remain associated with your account until you choose to delete them. You can continue to use any additional purchased plagiarism-check words for up to one year.

Yes, if you are a first-time monthly subscriber and cancel within 7 days of your purchase, you are eligible for a refund. Keep proof of your cancellation request.

Additional plagiarism-check words purchased as top-ups are non-refundable and non-transferable. Make sure to verify your purchase details before cancelling.