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Passion.Io

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India

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Termination letter drafted by a specialized lawyer
Sender
Passion.Io Cancel Subscription | Postclic
Passion.Io
2035 Sunset Lake Road, Suite B‑2, Newark, New Castle
DE United States
support@passion.io
Cancellation of Passion.Io contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Passion.Io service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Passion.Io
2035 Sunset Lake Road, Suite B‑2, Newark, New Castle
DE , United States
support@passion.io
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Passion.Io. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Passion.Io: Easy Method

What is Passion.io

Passion.io is a subscription-based SaaS platform that helps creators build, market, and sell branded mobile and web apps without coding. The platform provides content modules, community features, monetization tools, and app publishing support.

Creators use Passion.io to deliver courses, coaching, and membership content through iOS, Android and web apps, with options for external checkouts and white‑label plans.

Core purpose

Passion.io’s core purpose is to enable non‑technical creators to launch apps and recurring-revenue memberships quickly.

Where to find official help

For account and subscription instructions consult Passion.io’s support pages and cancellation guides.

Official help: Passion.io - User subscription cancellation.

How to cancel Passion.io

Cancel via App Store (iOS)

  • Open Settings → Tap your name → Subscriptions → Select Passion.io → Tap Cancel Subscription.
  • Important: Apple manages iOS subscriptions; Passion.io cannot cancel App Store subscriptions for you.
  • See Passion.io guidance: How to manage common client concerns.

Cancel via Google Play (Android)

  • Open Google Play Store → Profile icon → Payments & Subscriptions → Subscriptions → Select Passion.io → Tap Cancel subscription.
  • Important: Google Play manages Android subscriptions; Passion.io cannot cancel Google Play subscriptions for you.
  • If you paid through Google, request refunds or disputes through Google Play support.

Cancel via Web (PassionPayments)

  • On Passion.io dashboard: Admin → More → Account Settings → Billing Details → Cancel Subscription.
  • When you cancel on the web, your access continues until the end of the current billing period (for PassionPayments customers).
  • Official web cancellation instructions: Passion.io - User subscription cancellation.

External checkout (PayPal or other)

  • If you paid via an external checkout, cancel in two places: cancel the plan inside Passion.io (Users → find user → Cancel plan) and cancel the subscription in the external payment provider.
  • Always confirm both cancellations to stop billing from the external provider.
  • Passion.io support can advise but cannot cancel third‑party platform charges for you.

What happens when you cancel

Billing and renewals

Cancelling stops future renewals on the payment channel you used. For App Store and Google Play, the store controls billing and renewals.

For web (PassionPayments) cancellations, access is retained until the end of the current billing period.

Access to content and accounts

Access after cancellation depends on how you subscribed and the plan terms. Web subscriptions typically keep access until the paid period ends.

Some users have reported confusion about immediate access loss after cancelling; keep records of confirmation messages.

Data and account status

Cancelling a subscription does not necessarily delete your account or content; check Account Settings and Terms of Service for data retention details.

Refer to the Passion.io Terms of Service for contract and account details: Passion.io - Terms of Service.

Will I get a refund?

30‑Day Money‑Back Guarantee

Passion.io offers a 30‑Day Money‑Back Guarantee for eligible first‑time subscribers who cancel within the first 30 days.

Eligibility excludes certain plans and renewals - see Exceptions below.

Exceptions and non‑refundable items

  • Plus / Done‑for‑you / CMBA / Educational plans are non‑refundable.
  • Renewals are generally non‑refundable.
  • Specific exclusions are listed in Passion.io policy and Terms of Service.

Store purchases (Apple / Google)

  • Purchases via Apple App Store or Google Play must be refunded through those platforms; Passion.io cannot process store refunds.
  • Contact Apple or Google Play support to request refunds for store charges.
  • See Passion.io support for guidance: How to manage common client concerns.

Passion.io plans and pricing

Overview of published pricing

No official INR pricing is published on Passion.io. The table below shows approximate INR equivalents based on mid‑2025 exchange assumptions and the published plan tiers.

Actual billing in India may vary by payment processor and local fees.

Plan Price Period Features
Launch Approx ₹8,200/month Monthly (billed annually) Branded iOS, Android & web app; ~100 subscribers; ~100 videos; basic communities; 1,000 push notifications/month
Scale Approx ₹19,800/month Monthly (billed annually) White‑label; advanced communities; drip content & automations; external checkout with 0% Passion.io fee
Expand Approx ₹49,700/month Monthly (billed annually) Unlimited users, videos, communities, push; App Store listing support; Apple Pay & Google Pay; offline mode
Plus Custom (typically $10,000 - $20,000 one‑time) One‑time / custom Done‑for‑you app build; migration; dedicated success manager; coaching; full App Store submission

Your consumer rights in India

Legal framework

Indian law (Consumer Protection Act, 2019) does not provide an automatic 14‑day unconditional cooling‑off right for online subscriptions comparable to the EU.

Refunds and cancellation rights depend primarily on the provider’s published policy and terms.

Where to raise disputes

  • Consumers can approach the Central Consumer Protection Authority (CCPA) or local consumer redressal commissions for unfair trade practices.
  • Keep documentation of transactions and communications if you escalate a dispute.
  • Background on the Act: Consumer Protection Act, 2019 (Wikipedia).

Practical tips for Indian users

  • Retain proof of purchase (receipts), transaction IDs, and cancellation confirmations.
  • Document attempts to contact Passion.io and any replies from Apple/Google if store purchases are involved.
  • If charges continue after cancellation, raise the issue with the payment provider and keep records for a consumer complaint if needed.

Customer experiences

Positive feedback

Many users praise Passion.io’s support team as professional and helpful and value the no‑code structure for building creator apps.

Trustpilot contains multiple five‑star reviews noting helpful support and useful guided processes.

Negative feedback

There are complaints about cancellation difficulties and recurring charges continuing after users say they cancelled.

Other common criticisms include technical bugs, occasional downtime on Android, clunky UI elements, and inconsistent feature reliability.

How to interpret reviews

  • Positive reviews often mention onboarding and support quality.
  • Negative reviews tend to focus on billing transparency and unresolved technical issues.
  • Use reviews for awareness but verify your own contract and receipts before escalating disputes.

Documentation checklist

Essential purchase documentation

  • Order confirmation or receipt (Passion.io, Apple, or Google Play).
  • Transaction ID and billing statement showing the charge.
  • Plan name and billing period.

Proof of cancellation and communication

  • Screenshot or copy of the cancellation confirmation or subscription status page.
  • All email correspondence or support ticket IDs with Passion.io, Apple, or Google.
  • Dates and times of cancellation attempts and any automated replies.

Common mistakes

Assuming Passion.io can cancel store subscriptions

A frequent mistake is contacting Passion.io to cancel an iOS/Android subscription. Apple and Google control those subscriptions; you must cancel in the store.

If you only ask Passion.io, billing may continue because the store subscription remains active.

Missing dual cancellations for external checkout

For PayPal or other external checkouts, users sometimes cancel only on Passion.io or only on the payment provider.

Both places must be cancelled to ensure charges stop: cancel the plan in Passion.io and cancel the recurring payment at the external provider.

Not saving evidence

Failing to keep receipts, screenshots, and confirmation emails makes disputes harder to resolve with stores, Passion.io, or Indian consumer bodies.

Always download or screenshot confirmation screens immediately after cancelling.

Comparative recap

Quick comparison

The table below summarizes cancellation channels, refund routes, and typical access behavior so you can choose the correct path quickly.

Channel How to cancel Refund route Access after cancel
App Store (iOS) Settings → Subscriptions → Passion.io Request refund via Apple Controlled by Apple (typically until period end)
Google Play (Android) Play Store → Payments & Subscriptions → Passion.io Request refund via Google Play Controlled by Google (typically until period end)
Web (PassionPayments) Dashboard → Admin → More → Account Settings → Billing Details → Cancel Passion.io refund policy (30‑day for eligible first‑time subs) Access retained until end of current billing period
External checkout (PayPal etc.) Cancel in Passion.io AND in payment provider Refund via external payment provider (and Passion.io if eligible) Varies by provider; confirm both cancellations

After cancelling

Immediate actions

  • Save cancellation confirmation screenshots and any reference numbers.
  • Check your bank/card/PayPal statement to confirm no further charges appear.

Where to get help

Address

Company headquarters

Passion.io is operated by Independence284, Inc.

Registered address: 2035 Sunset Lake Road, Suite B‑2, Newark, New Castle, DE 19702, USA.

Support and legal notices

For subscription, billing, or legal questions use Passion.io support and the Terms of Service linked above.

If you believe a consumer right has been violated in India, collect documentation and consider contacting local consumer redressal authorities or the Central Consumer Protection Authority.

Similar cancellation services

FAQ

To cancel your Passion.io subscription via the App Store, open Settings, tap your name, select Subscriptions, choose Passion.io, and then tap Cancel Subscription. Remember to keep proof of cancellation.

After cancelling your Passion.io subscription, you will retain access to your content until the end of the current billing period. Ensure you keep records of your cancellation confirmation.

Yes, Passion.io offers a 30-Day Money-Back Guarantee for eligible first-time subscribers who cancel within the first 30 days. Be sure to check the specific plan terms for eligibility.

If you subscribed to Passion.io through PayPal, you need to cancel your subscription in both Passion.io and your PayPal account. Always confirm both cancellations to stop billing from PayPal.

For official help with cancelling your Passion.io subscription, visit their support page at https://help.passion.io/hc/en-us/user-subscription-cancellation. You can also send a written cancellation request via registered mail.