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Cancel PDF MASTER
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I hereby notify you of my decision to terminate the contract relating to the Pdf Master service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pdf Master: Easy Method
What is Pdf Master
Overview
Pdf Master is a subscription-based app and web service for creating, editing and managing PDF documents. It offers tools such as scan, edit, merge, OCR, convert and sign across device platforms.
Main features
Core features include PDF editing, conversion and OCR; feature sets vary by plan. Subscriptions are managed either through the app stores or directly via the website.
How to cancel Pdf Master
Cancel via Apple App Store
- Open the App Store on your iPhone/iPad and tap your profile.
- Go to Subscriptions, find "Pdf Master" and choose Cancel Subscription.
- Apple handles billing and refunds for App Store purchases; follow Apple’s procedures for any refund requests.
- Note: PDF Master states cancellations via Apple must be managed through Apple’s subscription system. See the subscription agreement: Subscription Agreement.
Cancel via Google Play Store
- Open the Google Play Store app, tap your profile, then Payments & subscriptions → Subscriptions.
- Locate Pdf Master and tap Cancel subscription.
- Google Play handles billing and any refund requests; PDF Master may not provide in-app guidance for Play Store cancellations. An independent guide is available: Cancel via Google Play (guide).
Cancel via Website (pdfmaster.app)
- Log into your account at the Pdf Master website or the app and go to Order Information to manage subscriptions.
- Alternatively email support@pdfmaster.app to request cancellation; include your order ID and account email.
- Website cancellations disable auto-renewal but usually leave access active until the period end. See Subscription Terms.
Timing
- Cancel at least 24 hours before the next billing date to avoid automatic renewal charges. See the subscription terms: Subscription Terms.
What happens when you cancel
Access after cancellation
After cancellation your account generally keeps premium access until the paid period ends. You will not be charged again if cancellation completes before the next billing cycle.
Automatic renewal and data
Automatic renewal is disabled on cancellation; saved documents typically remain in your account but check account-specific data retention rules. Keep local backups of important files.
Will I get a refund?
Website purchases and money-back
Website purchases are generally non-refundable unless a money-back option was shown at checkout or specific terms apply.
- If a money-back option was displayed at purchase, contact support@pdfmaster.app with evidence within 30 days. See: Money‑Back Policy.
- Under the site subscription agreement a full refund (minus coupon value) may be available if you cancel within 14 days of subscription; no refund after 14 days. See: Subscription Agreement.
App Store and Google Play purchases
No explicit refund policy is provided by Pdf Master for Apple App Store or Google Play purchases.
- Request refunds or disputes through Apple or Google Play using their in‑app mechanisms; PDF Master cannot directly issue those refunds.
- If billing or disclosure issues occurred, you can still escalate under local consumer law after using the store’s process.
Pdf Master plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| PDF Premium | ₹799 | monthly | Full PDF Premium features: scan, edit, merge, OCR, convert, sign |
| PDF Premium | ₹1,299 | monthly | Full PDF Premium features: scan, edit, merge, OCR, convert, sign |
| PDF Premium | ₹2,999 | annual | Full PDF Premium features: scan, edit, merge, OCR, convert, sign |
| PDF Converter Pro (VIP) | ₹99 | monthly | Conversion-focused VIP features |
| PDF Converter Pro | ₹399 | monthly | Conversion-focused monthly features |
| PDF Converter Pro | ₹1,299 | annual | Conversion-focused yearly features |
Notes on pricing
Prices above are taken from in‑app purchase listings for India in 2025 and reflect common plan names and amounts.
Actual charges depend on the store (Apple/Google) and local taxes. Exact included tools and limits may vary by plan and platform.
Your consumer rights in India
Applicable law
Digital purchases in India are subject to the Consumer Protection Act, 2019 and the Consumer Protection (E‑Commerce) Rules, 2020.
These laws allow consumers to seek remedies for unfair trade practices, deceptive marketing and service deficiencies.
How to seek redress
- If terms or recurring charges were not clearly disclosed, you may raise a complaint as an unfair practice with the seller and consumer forums.
- Escalate to the National Consumer Helpline or file a complaint in consumer courts if the provider or app stores fail to resolve billing disputes.
- If purchased via Apple/Google, use their refund/dispute channels first then escalate locally if unsatisfied.
Customer experiences
Positive feedback
Some users report the app is easy to use and secure for documents, with one reviewer praising value and protection.
See user reviews on Trustpilot for examples: Trustpilot - Pdf Master reviews.
Complaints and risks
Many reviewers report unexpected subscription charges, difficulty cancelling and unsatisfactory customer support.
These complaints highlight the importance of checking renewal terms, keeping records of consent and verifying cancellation confirmation.
Documentation checklist
What to gather
- Order ID or subscription confirmation email
- Receipts or bank/credit card statements showing the charge
- Screenshots of subscription pages, checkout screens or money-back offers
- Copies of any support emails or chat transcripts
Where to use them
- Provide to support@pdfmaster.app when requesting cancellation or refund.
- Attach to any dispute filed with Apple/Google or with your bank/card issuer.
- Use as evidence if escalating to consumer forums or helplines.
Common mistakes
Timing errors
Waiting until the billing date can result in an automatic renewal charge. Cancel at least 24 hours before renewal.
Always confirm cancellation via email or a cancellation confirmation screen to avoid ambiguity.
Using the wrong channel
Cancelling in the website account will not stop App Store or Google Play renewals; manage subscriptions in the store used to purchase the plan.
Asking the wrong support channel for a refund (e.g., asking PDF Master for an Apple purchase refund) delays resolution. Follow the store’s refund process first.
Comparative recap
Summary table
| Channel | Period | Refund route | Ease of cancellation |
|---|---|---|---|
| Apple App Store | //annual | Apple in‑app refund system | Manage in App Store - moderate |
| Google Play | //annual | Google Play in‑app refund system | Manage in Play Store - moderate |
| Website (pdfmaster.app) | //annual | Contact support@pdfmaster.app; site refund rules may apply | Manage on website or email - direct |
Key takeaway
Cancel via the original purchase channel to stop future billing. For refunds, follow the rules tied to that channel and keep documentation to support any dispute.
After cancelling
Monitor your accounts
Check bank or card statements for unexpected renewals and save the cancellation confirmation or email.
If you see a renewal after cancellation, gather documentation and contact the store or support immediately.
Escalation path
- Contact support@pdfmaster.app for website purchases and provide your order details.
- Use Apple or Google Play refund/dispute processes for store purchases; then escalate to consumer helplines if unresolved.
- Review the official subscription terms and money-back policy: Subscription Terms and Money‑Back Policy.
Address
Registered address
26 Stavrou Street, Strovolos 2034, Nicosia, Cyprus.
How to use the address
Include the address on formal written complaints if required by a consumer forum or postal correspondence.
When contacting support or filing complaints, always include your order ID, account email and copies of receipts to speed up resolution.