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Cancel PICCOLLAGE
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I hereby notify you of my decision to terminate the contract relating to the Piccollage service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Piccollage: Easy Method
What is PicCollage
Overview
PicCollage is a mobile app for creating photo collages, cards, and visual designs using templates, stickers, text and backgrounds.
The app offers free features plus VIP premium options delivered through in‑app subscriptions and one‑time purchases.
Where subscriptions are managed
Subscriptions and billing are handled by the platform used to purchase the service (Apple App Store or Google Play).
PicCollage provides help articles about cancelling and refunds but does not directly process platform payments.
How to cancel PicCollage
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions → PicCollage → Cancel Subscription.
- Apple handles billing; see PicCollage's guide for details: PicCollage - Cancelling your free trial.
Cancel on Android (Google Play)
- Open the Google Play app on your device.
- Tap Profile → Payments & subscriptions → Subscriptions → PicCollage → Cancel Subscription.
- Billing is through Google Play; follow the Play Store flow to confirm cancellation.
Cancel via the PicCollage app
- Open PicCollage and tap the VIP banner.
- Choose Help Me Get There → Start survey and look for a 'Cancel Subscription/Free Trial' option or check the expiration date shown.
- To avoid auto‑renewal, cancel at least 24 hours before the trial ends. See PicCollage - Avoid an automatic subscription.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access to paid features until the current billing period or free trial expiry date.
Your account will not be charged again after cancellation (assuming cancellation completed successfully).
Auto‑renewal and expiry
Subscriptions auto‑renew unless cancelled through the platform used to purchase them.
Confirm the cancellation date in your Apple or Google subscription settings to ensure auto‑renewal will stop.
Data and account content
Cancelling a subscription does not usually delete your PicCollage account or saved projects stored locally on your device.
Back up any important work before removing the app or changing account status to avoid accidental loss.
Will I get a refund?
General refund policy
Refunds must be requested from the platform that processed the payment (Apple or Google Play); PicCollage cannot directly issue platform refunds.
Refer to PicCollage's refund guidance for platform procedures: PicCollage - Request a refund.
iOS (Apple) refunds
On iOS, request a refund through Apple using your Apple ID purchase history and Apple’s refund process.
Apple decides on refunds according to its own policies; PicCollage does not control that decision.
Android (Google Play) refunds
Within 48 hours of purchase, request a refund directly via Google Play for the fastest resolution.
For purchases older than 48 hours (and within about 15 days), you may submit a refund request to PicCollage including the Google order number (GPA… ) and reason; PicCollage will consider such requests per their guidance.
PicCollage plans and pricing
Summary of main plans
Prices shown are from the App Store listing for India as of early February 2026.
Additional one‑time in‑app items exist but are not listed as full subscription plans.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly VIP Subscription | ₹419 | monthly | VIP access - removes watermarks and ads; exclusive fonts, stickers, backgrounds, layouts |
| Annual VIP Subscription | ₹3,099 | annual | VIP access - removes watermarks and ads; exclusive fonts, stickers, backgrounds, layouts |
| Remove Watermark and Ads (one‑time) | ₹199 | One‑time | Removes watermark and ads (single feature purchase) |
Your consumer rights in India
Relevant protections
Indian consumer law (including Consumer Protection and e‑commerce rules) aims to protect buyers from unclear trial terms and unfair auto‑renewals.
Where a free trial or auto‑subscription was misleading, remedies under Indian consumer law may be possible.
How to escalate
If you cannot resolve a billing or refund dispute through Apple, Google or PicCollage, you may file a complaint with the National Consumer Helpline or approach a consumer commission.
Keep receipts, order IDs and written correspondence to support any formal complaint under Indian consumer protections.
Customer experiences
Positive feedback
Many users praise PicCollage for an intuitive interface, plentiful templates and creative tools useful for cards, invites and collages.
Examples of positive user comments and official site highlights are available on PicCollage’s site and reviews: PicCollage home.
Negative feedback
Common complaints include unexpected charges when free trials auto‑convert to paid subscriptions and difficulty obtaining refunds.
Users also report intrusive ads, performance issues, and confusion about how to cancel - see collection of user reports: PostClic - Cancel PicCollage.
Documentation checklist
What to gather before requesting a refund
- App store receipt or purchase confirmation showing date and amount.
- Order number (Apple or Google Play order ID, e.g., GPA… for Google).
- Screenshots of subscription status, trial expiry or cancellation confirmation.
Supporting materials for complaints
- Copies of any in‑app messages, emails or help requests sent to PicCollage support.
- Evidence of attempted cancellation steps (screenshots of subscription pages).
- Correspondence and final responses from Apple / Google / PicCollage.
Common mistakes
Waiting too long to cancel
Not cancelling at least 24 hours before a free trial ends can result in automatic renewal and a charge.
Always check your subscription expiry date on the platform and cancel there, not only inside the app.
Requesting refunds from the wrong party
Expecting PicCollage to directly refund a platform purchase is a frequent error; refunds must go through Apple or Google Play first.
If you need PicCollage to review a request (for older Google purchases), include the Google order number and clear reasoning per their instructions.
Comparative recap
Quick comparison table
| Method | Period | How to cancel | Billing handled by | Refund route |
|---|---|---|---|---|
| iOS (App Store) | monthly / annual | Settings → your name → Subscriptions → PicCollage → Cancel | Apple | Request via Apple purchase history |
| Android (Google Play) | monthly / annual | Google Play app → Profile → Payments & subscriptions → Subscriptions → PicCollage → Cancel | Google Play | Request via Google Play (48 hours) or submit order info to PicCollage (older purchases) |
| In‑app (PicCollage interface) | N/A | VIP banner → Help Me Get There → Start survey → Cancel option or check expiry | Apple or Google (depending on purchase) | Follow platform refund procedures; app may advise next steps |
After cancelling
Confirm cancellation
Always verify cancellation in your Apple or Google subscription settings and retain screenshots of confirmation.
Check the expiry date shown to confirm when paid features will end.
Helpful links
- How to cancel a free trial or subscription (PicCollage help)
- Requesting a refund (PicCollage help)
- Avoid an automatic subscription (PicCollage help)
Address
Company office
PicCollage (Cardinal Blue) - 3F, No. 102, Guangfu S. Road, Daan District, Taipei 106664, Taiwan.
India presence
There is no public postal address for PicCollage in India listed in the official documentation.
For billing disputes, contact the platform (Apple or Google Play) first, then use PicCollage help articles if further support is needed.