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I hereby notify you of my decision to terminate the contract relating to the Playbook Technologies service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Playbook Technologies: Easy Method
What is Playbook Technologies
Overview
Playbook Technologies provides a subscription-based platform for creating and delivering workout programs, training playbooks, and operational workflows. The service is available via mobile apps (iOS and Android) and a web portal.
Who it is for
Users include individual trainees, coaches, fitness businesses and organisations seeking structured programs, tracking, and content delivery. Subscriptions unlock full access to instructors, videos and additional features.
How to cancel Playbook Technologies
In-app (Playbook app) or web portal
- Open the Playbook mobile app (iOS or Android) and go to the Profile tab → Subscription → Manage → Cancel Subscription → confirm.
- Or log into the Playbook web user portal, go to Subscription → Manage → Cancel Subscription and confirm cancellation.
- Subscriptions remain active until the end of the current billing period after cancellation.
iOS (App Store) and Google Play purchases
- iOS/App Store: Open the App Store → tap your avatar → Subscriptions → select Playbook → Cancel. Cancellation must be done through Apple settings.
- Google Play: Open Google Play → Menu → Subscriptions → select Playbook → Cancel. Cancellation must be done through Google Play settings.
What happens when you cancel
Access and billing
After cancellation your subscription stays active until the end of the current billing period. You keep access to paid features until that date.
Automatic renewals stop at the end of the billing period; no further subscription charges should occur after that period.
Account and data
Your account and any saved progress or content typically remain tied to your Playbook account unless you request deletion.
If you want data removed, contact Playbook support and request account deletion; data-retention timelines may apply.
Will I get a refund?
Playbook refund policy (general)
Refunds on the Playbook platform are evaluated on a case-by-case basis and are not guaranteed. Platform or processing fees may be non-refundable.
The Playbook Terms indicate that cancelling does not automatically entitle you to a refund for the current subscription period.
Purchases through Apple or Google
- If you purchased via the Apple App Store or Google Play, the refund eligibility and process are governed primarily by Apple or Google policies.
- Contact the relevant platform (Apple or Google) for refund requests for in-app purchases made through their stores.
Playbook Technologies plans and pricing
Available plans
The following in-app pricing reflects Playbook Premium options displayed on the Indian Apple App Store listing for Playbook.
Notes on pricing
Monthly and annual prices shown are specific to iOS users in India. Google Play INR pricing was not available in the verified data.
| Plan | Price | Period | Features |
|---|---|---|---|
| Playbook Premium (Monthly) | ₹1,299 | Monthly | Full access to all instructors, workouts, programs, videos, offline downloads, live streaming classes, wellness guides, community, messaging, scheduling, progress tracking |
| Playbook Premium (Annual) | ₹8,500 | Annual | Same as monthly, billed yearly |
Your consumer rights in India
Applicable law
Digital subscriptions and services in India are subject to the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.
These laws require clear terms, fair contract clauses and remedies for deficiency in services.
Remedies and escalation
- If you believe Playbook’s cancellation or refund terms are unfair or violated, you may raise the issue with the National Consumer Helpline or file a complaint at the District Consumer Disputes Redressal Commission.
- Purchases made via Apple or Google may be subject to those platforms’ dispute and refund procedures, which can affect your remedies.
Customer experiences
Positive feedback
Users commonly praise the variety of workout programs, strong instructional content, intuitive interface, and useful tracking/customisation features.
Some Indian users report good customer support and increased productivity with the product.
Negative feedback
Reported issues include app crashes (notably on Android), unreliable offline downloads, casting problems, and difficulties with subscription charges and refunds.
Several reviews mention delays or unsatisfactory outcomes when seeking refunds or billing support.
Documentation checklist
Essential items to collect
- Subscription receipts and order IDs (App Store, Google Play or Playbook web receipts).
- Account email, username and the mobile number associated with Playbook.
- Screenshots of subscription status, cancellation confirmations and any error messages.
- Bank or card statements showing the charge(s) and dates.
- Copies of communications with Playbook support (dates, times, message content).
How to present evidence
Organise documents chronologically and keep copies in PDF or image form for support requests or dispute escalation.
Clear, timestamped screenshots and receipts make refund or dispute processes smoother.
Common mistakes
Cancelling in the wrong place
A common mistake is attempting to cancel a store-billed subscription from the Playbook app instead of via Apple or Google settings for store purchases.
Always check whether your purchase was billed by Apple, Google or directly by Playbook before cancelling.
Assuming an automatic refund
Many users expect immediate refunds on cancellation; Playbook’s terms state cancellations do not automatically trigger refunds for the current period.
If you rely on a refund, confirm the policy and provide strong supporting evidence when requesting one.
Comparative recap
Quick comparison
Key points
| Topic | Playbook app / Web | Apple App Store (iOS) | Google Play |
|---|---|---|---|
| How to cancel | Profile → Subscription → Manage → Cancel (or web portal Subscription → Manage → Cancel) | App Store → Avatar → Subscriptions → Select Playbook → Cancel | Google Play → Menu → Subscriptions → Select Playbook → Cancel |
| Refund likelihood | Evaluated case-by-case; not guaranteed | Subject to Apple refund policies | Subject to Google Play refund policies |
| Access after cancel | Active until end of current billing period | Active until end of current billing period | Active until end of current billing period |
| Who to contact first | Playbook support via app or web (for direct purchases) | Apple Support (for App Store purchases) | Google Play Support (for Play Store purchases) |
After cancelling
What to check immediately
- Confirm cancellation in your Playbook account or in the App Store / Google Play subscriptions screen.
- Save cancellation confirmation screenshots and any cancellation reference numbers.
- Monitor your bank or card statement for recurring charges over the next billing cycle.
Next steps if issues remain
If a charge persists after cancellation, contact Playbook support with your documentation and request investigation.
If the issue is not resolved, consider escalating to consumer protection channels such as the National Consumer Helpline or a local consumer dispute forum.
Address
Corporate office
2502, One Lodha Place, Lower Parel, Mumbai 400013, India
Notes
If you need to send formal correspondence, use the corporate office address above and include full account details and a clear statement of the issue.