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I hereby notify you of my decision to terminate the contract relating to the Pop Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pop Ai: Easy Method
What is Pop Ai
Overview
Pop Ai (also referenced as PopPop AI) is a SaaS platform that uses artificial intelligence to create interactive content and personalized experiences for users and businesses.
The platform supports document uploads, deck creation and automated writing tools, and is operated from its developer base in Turin, Italy.
Where it is offered
Pop Ai is offered globally through its website and via mobile app stores; billing and cancellation paths differ by purchase channel.
The developer provides online help and a refund policy on its official website.
How to cancel Pop Ai
Cancel if you paid with PayPal
- Open your PayPal account and go to "Manage automatic payments" to cancel Pop Ai recurring payments.
- Alternatively, email support@poppop.ai to request cancellation; include your account email and transaction details.
- Cancellation will stop auto-renewal but access continues until the end of the current billing period.
Cancel if you paid with debit/credit card or via the website
- Pop Ai does not provide self-service cancellation for card payments.
- Email support@poppop.ai with your account email, invoice/transaction ID and a clear cancellation request.
- Expect access to continue through the paid period; request confirmation of cancellation from support.
Cancel if you purchased via Apple App Store or Google Play
- App-store purchases are handled by Apple or Google and must be cancelled in the store's subscription settings.
- Pop Ai does not process app-store cancellations - use your device account settings or the store's help pages.
- For Pop Ai’s statements about app-store purchases see the official refund page: PopPop AI refund policy.
What happens when you cancel
Access and usage
When cancellation is processed, auto-renewal is stopped but you typically retain access until the end of the current billing cycle.
No immediate loss of features is generally applied; continue to use the service until the paid period expires.
Billing and auto-renewal
Auto-renewal stops after cancellation for PayPal and card-based subscriptions when the provider confirms the request.
For app-store subscriptions, Apple or Google controls the renewal and end date; check the store subscription screen for exact dates.
Data and account retention
Pop Ai’s help pages should be consulted for data deletion and account closure procedures; retain any required exports or backups before the end of service.
If you need help with data retention after cancellation, contact support@poppop.ai for guidance.
Will I get a refund?
7-day website money-back guarantee
PopPop AI offers a 7-day money-back guarantee for purchases made via their website when requests are made within 7 days and meet eligibility criteria.
Eligibility examples include accidental duplicate purchases, wrong product, or unresolved technical issues - provide evidence when requesting a refund.
No prorated refunds for mid-term cancellations
PopPop AI states there are no refunds for subscription fees already paid if cancellation occurs mid-term outside the 7-day window.
Access typically continues through the paid period but no prorated or partial refunds are provided.
Third-party platform purchases
Purchases via the Apple App Store or Google Play are not covered by PopPop AI’s refund policy; refund requests must go through the respective store.
See the official refund policy for full wording: PopPop AI refund policy.
Pop Ai plans and pricing
Pricing source and note
Pricing below is sourced from mid-2025 reseller/market listings and may not reflect official developer or App Store local prices.
Prices are shown exclusive of taxes and may vary by promotion or reseller.
Plans
| Plan | Price | 期間 | Features |
|---|---|---|---|
| PRO | ₹5,000 | 月額 | Standard Model, GPT‑4o add‑on (₹200/month), 2,000 pages per PDF, 15 ongoing decks, 30 papers/reports per day |
| Unlimited | ₹3,951 | 月額 | Unlimited Standard Model, Unlimited GPT‑4o, 5,000 pages per PDF, Unlimited file management, Unlimited paper/report writing |
Your consumer rights in India
Legal framework
Indian consumers are protected under the Consumer Protection Act, 2019, which covers digital subscription services and fairness of contract terms.
Clarity on auto-renewal and refund rights is required under general consumer protections for online services.
Specific protections and remedies
- If the service is defective or fails, Section 2(28) on "deficiency in service" allows consumers to seek redress beyond stated refund windows.
- Unclear or ineffective cancellation/refund processes can be challenged as potentially unfair terms before consumer forums.
When to escalate
If you cannot cancel or obtain promised refunds after following Pop Ai’s stated procedures, retain evidence and consider filing a complaint with the appropriate Consumer Commission.
Document communications, dates and technical errors to support any escalation.
Customer experiences
Positive feedback
PopPop AI has some positive and neutral feedback; a Trustpilot score recorded around 3.7/5 based on few reviews suggests mixed but moderate satisfaction.
Some users appreciate the platform’s AI features and output capabilities.
Reported problems
Users have reported technical issues where uploaded files fail to process while credits are consumed, and resultant errors during use.
There are Reddit reports alleging difficulty deleting accounts or stopping charges despite following support instructions; these warrant caution and documentation.
How this affects cancellation
Reported failure-to-cancel incidents mean you should get written confirmation of cancellation and keep screenshots of subscription settings, support replies and charges.
If you face repeated failures, escalate with your payment provider and collect evidence for consumer complaint channels.
Documentation checklist
Essential purchase records
- Order confirmation or invoice (website or app-store receipt).
- Payment proof (PayPal transaction ID, card statement entry).
Cancellation evidence
- Email request to support@poppop.ai and any reply received.
- Screenshots of subscription pages showing active/ended status and dates.
Troubleshooting logs
- Screenshots of errors or failed uploads that support claims of service deficiency.
- Dates and times of attempted cancellations and any chat or ticket numbers.
Common mistakes
Wrong cancellation route
Example: attempting to cancel an App Store subscription from the Pop Ai website - app-store purchases must be cancelled in Apple or Google Play settings.
Always check where the payment was processed before initiating cancellation.
Missing proof or late requests
Example: requesting a refund after the 7‑day window without documentation - refunds for website purchases require timely requests and supporting evidence.
Keep receipts and communication copies to avoid disputes.
Assuming self-service for card payments
Example: expecting an account page to stop card billing - Pop Ai requires emailing support@poppop.ai for card-based cancellations.
Failing to follow the stated process can result in continued charges.
Comparative recap
At-a-glance comparison
| Feature | Pop Ai | Notes | 期間 |
|---|---|---|---|
| Cancellation - PayPal | Via PayPal or email support@poppop.ai | Cancel auto-pay in your PayPal account or request via email; access until period end. | 月額 |
| Cancellation - Card | Email support@poppop.ai (no self-service) | Support must process card cancellations; keep confirmation email. | 月額 |
| Cancellation - App Store | Cancel in Apple/Google Play subscriptions | Pop Ai cannot cancel these; refunds handled by the store. | 月額 |
| Refund window (website) | 7-day money-back guarantee | Requests must be timely and meet eligibility criteria. | 月額 |
After cancelling
Verify charges and confirmations
Save the cancellation confirmation email and monitor your PayPal or card statements for any further charges.
If charges continue, contact your payment provider immediately and provide cancellation evidence.
Useful official links
- Pop Ai help center: https://poppop.ai/help-center
- Pop Ai refund policy: https://poppop.ai/refund-policy
- Trustpilot reviews (sample): https://ie.trustpilot.com/review/poppop.ai
- Community report on cancellation issues: Reddit thread
Next steps if unresolved
If Pop Ai support does not resolve billing or service issues, use your payment provider’s dispute process and consider filing a complaint with the appropriate Indian consumer forum.
Keep all documentation and timestamps for any formal complaint.
Address
Developer headquarters
Lungo Po Antonelli 21, Torino 10153, Italy
India presence
No India-specific postal address for Pop Ai cancellation was identified; use the website help pages and support email for requests.