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Cancel PROPSTREAM
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I hereby notify you of my decision to terminate the contract relating to the Propstream service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Propstream: Easy Method
What is PropStream
Overview
PropStream is a subscription-based real estate software platform that provides property data, lead-generation tools, and investor-focused analysis.
It is used by investors and agents to search properties, apply filters, run comps, and export lists for marketing and research.
Main uses
Key uses include nationwide property data lookup, skip-tracing contacts, and marketing list generation.
The platform is delivered as a recurring paid subscription with web and mobile access routes depending on how you subscribe.
How to cancel PropStream
Web (direct subscription)
- PropStream does not offer self-service cancellation via the web account dashboard.
- To cancel a direct subscription you must contact PropStream support by phone at 877-204-9040 or by email at support@propstream.com.
- Contact must be made before your next billing cycle to prevent renewal; keep a copy of your request and any confirmation.
- Reference: summary of PropStream Terms of Use and cancellation guidance at Postclic: How to cancel PropStream.
Apple App Store and Google Play
- If you subscribed via the Apple App Store you must cancel in your iOS account subscription settings; PropStream cannot cancel on your behalf.
- If you subscribed via Google Play you must cancel through the Google Play subscriptions interface in your Google account.
- PropStream will not remove charges made through Apple or Google; follow the platform-specific subscription controls and save cancellation confirmations.
What happens when you cancel
Access and billing
When you cancel a PropStream subscription directly (web), your access typically continues until the end of the paid period.
Fees for the remainder of that paid period are generally payable; cancellation prevents future renewals but does not always trigger immediate refunds.
Data, exports and account status
You should export any data (lists, reports, exported CSVs) before the subscription expires to avoid loss of access.
Account suspensions or login issues have been reported by users; keep copies of exports and screenshots as backup.
Will I get a refund?
Standard refund policy
Monthly subscription fees are generally non-refundable under PropStream’s Terms of Use.
Pro-rata refunds may be offered only at PropStream’s sole discretion and typically occur when the company terminates a subscription.
Exceptions and user reports
- Users report refund requests are often denied, especially when claims cite poor performance; some customers report offers of free months instead of cash refunds.
- If you believe a refund is due, document your claim clearly and escalate through support and then formal channels if needed.
- Sources: PropStream Terms of Use and user reviews summarized at PropStream Terms and Trustpilot.
PropStream plans and pricing
| Plan | Price (approx. INR) | Period | Features (note) |
|---|---|---|---|
| Essentials (Monthly) | ₹8,500 - ₹8,600 approx. | Monthly | $99 USD ≈ ₹8,514 (mid-2025 conversion) |
| Essentials (Annual) | ₹79,000 - ₹83,000 approx. | Annual | $972 USD/year ≈ ₹83,600 |
| Pro (Monthly) | ₹16,900 - ₹17,100 approx. | Monthly | $199 USD ≈ ₹17,114 |
| Pro (Annual) | ₹164,000 - ₹169,000 approx. | Annual | $1,980 USD/year ≈ ₹170,280 |
| Elite (Monthly) | ₹60,000 - ₹61,000 approx. | Monthly | $699 USD ≈ ₹60,114 |
| Elite (Annual) | ₹601,000 - ₹610,000 approx. | Annual | $6,996 USD/year ≈ ₹601,056 |
Notes on pricing
Exact INR pricing for India is not published by PropStream; INR figures above are approximate conversions from USD using mid‑2025 exchange rates (~₹86 per USD).
Always verify the price that appears during checkout for your account and billing country before subscribing.
Where the numbers come from
Prices and conversions are compiled from publicly available USD plan pricing and converted for guidance only.
See PropStream terms for billing rules and the external summary at Postclic.
Your consumer rights in India
Key legal protections
Under the Consumer Protection Act, 2019 and the E‑Commerce Rules, 2020, sellers must make cancellation and refund policies accessible and clear to consumers.
Refusal or unreasonable delay of legitimate refunds may be treated as an unfair trade practice under Indian law.
Timelines and escalation
- When a refund is legitimate, Indian guidance expects refunds to be processed within about 7 - 15 days where applicable.
- If PropStream (or its payment partner) refuses a valid refund, you can escalate through grievance redressal channels and file a complaint with consumer forums in India.
- Further explanation of rights and steps is summarized at Law4U: Subscription cancellations & refunds (India).
Customer experiences
Positive feedback
Many users praise PropStream for comprehensive property data, powerful filters, training resources, and helpful tools for real estate investing.
Support responsiveness and certain features are cited positively in multiple Trustpilot reviews.
Negative feedback
- Complaints include account suspensions, login issues, UI/UX problems, inaccurate data, difficulty reaching support, and denied refunds.
- Some users report being charged after they thought they cancelled a free trial (see Sitejabber) and others describe limited filter options and pricing concerns (see KDS Development review).
- Sources: Trustpilot, Sitejabber, and KDS Development.
Documentation checklist
Before contacting support
- Subscription details: account email, plan name, billing date, and last four digits of the card used.
- Copies of invoices or bank/statement showing the charge you want refunded.
- Trial cancellation proof (screenshots, timestamps) if applicable.
During and after contact
- Save cancellation request emails and any confirmation from PropStream support.
- Keep screenshots of chat transcripts, error messages, or failed features you reported.
- Document all escalation steps, dates, and names of support representatives.
Common mistakes
Timing and cancellation route
Many customers fail to cancel before the next billing cycle; cancelling after the cycle starts usually does not prevent that charge.
Another common mistake is cancelling on one platform (Apple/Google) but leaving a direct web subscription active.
Lack of documentation and relying on informal confirmations
Not saving written confirmation (email or screenshot) is a frequent problem when requesting refunds or disputing charges.
Also, assuming support can reverse charges made via Apple or Google is often incorrect; platform-managed subscriptions must be handled through those stores.
Comparative recap
| Feature | Web (direct subscription) | Apple App Store | Google Play |
|---|---|---|---|
| How to cancel | Contact PropStream support by phone (877-204-9040) or email (support@propstream.com). | Cancel in your iOS account subscription settings; PropStream cannot cancel for you. | Cancel via Google Play subscriptions interface in your Google account. |
| Refund likelihood | Generally non-refundable; pro-rata only at PropStream’s discretion. | Refunds follow Apple’s policies; PropStream cannot directly process these refunds. | Refunds follow Google Play policies; PropStream provides no direct guidance. |
| What to keep | Cancellation request, confirmation, invoices, and export of data. | Cancellation confirmation from Apple and App Store purchase receipt. | Google Play cancellation confirmation and purchase receipt. |
| Primary contact | PropStream support (phone/email). | Apple Support / iOS account settings. | Google Play Support / Google account subscriptions. |
After cancelling
Verify charges and exports
Check your bank or card statement for any unexpected charges after cancellation and save any final invoices.
Export all needed data from PropStream while you still have access to avoid losing lists or reports.
Next steps if you have a dispute
- Dispute unresolved charges with your payment provider if you have evidence but the provider may defer to Apple/Google rules for app-store purchases.
- If Indian consumer rights apply and you believe a legitimate refund is withheld, consider escalating through grievance mechanisms or filing a consumer complaint (see local guidance).
- Helpful references: PropStream Terms (resource.propstream.com/terms.jsp) and cancellation summary (Postclic), plus Indian consumer rights information (Law4U).
Address
Headquarters
PropStream headquarters (confirmed): 26457 Rancho Parkway South, Lake Forest, California 92630, United States.
Support contact
Phone: 877-204-9040 (for direct subscription cancellation requests).
Email: support@propstream.com.