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I hereby notify you of my decision to terminate the contract relating to the Quantconnect service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Quantconnect: Easy Method
What is QuantConnect
Overview
QuantConnect is a cloud-based algorithmic trading platform for building, backtesting, and deploying trading strategies using code. It provides infrastructure, historical data, and cloud compute to run research and live trading workflows.
Core features
Key features include a web IDE, backtesting engine, data access for multiple asset classes, and deployment options for live trading. The platform targets individual researchers up to institutional teams.
How to cancel QuantConnect
Cancel via web (organization billing)
- Sign in and open your organization billing page in the web interface.
- Click “Cancel My Plan” and confirm that you understand termination takes effect at the end of the current billing cycle.
- After confirmation, future automatic renewals stop; service continues until the paid period ends.
Pause subscriptions, deactivate, or remove account
- You can pause a subscription for one or two months to preserve cloud configuration and project setup; credits are applied prorated when resuming.
- To deactivate your account, use the Account page: this hides your profile and posts but retains data (except backtests older than 90 days).
- To permanently remove an account you must contact QuantConnect support directly (removal is not available from the Account page alone).
What happens when you cancel
Access and billing period
Cancellation stops future charges but does not immediately terminate access. Your subscription remains active until the end of the current paid billing cycle.
No prorated refunds are provided as part of the standard cancellation flow; service continues for the remainder of the paid period.
Data, projects and account state
If you pause a subscription, cloud configuration and project setup are preserved so you can resume work later with prorated credits applied.
Deactivation via the Account page hides profile and posts while retaining user data; backtests older than 90 days may not be retained. Full account removal requires contacting support.
Will I get a refund?
Official refund stance
QuantConnect’s public billing information indicates cancellation ends future charges; it does not advertise a general, automatic refund policy for unused time.
Therefore, the standard flow is that canceling prevents renewal and service continues to the billing period end, with no automatic prorated refunds.
Exceptions and practical notes
- QuantConnect may consider exceptions in specific cases, but public documentation does not promise refunds; you should contact support to request one.
- Community reports include complaints about refunds and cancellation handling; use documented receipts and timestamps when disputing charges.
QuantConnect plans and pricing
Public pricing availability
QuantConnect does not publicly list detailed pricing in local INR in the verified documentation used for this guide.
Because official, up-to-date prices are not available in the verified sources for India, please contact QuantConnect for current plan pricing and currency options.
Contact for pricing
| Plan | Period | Price |
|---|---|---|
| Various (Researcher, Team, Trading Firm, Institution) | Contact for pricing | Contact for pricing |
Your consumer rights in India
Relevant rules and expectations
Digital subscription services fall under Indian consumer protection regulations such as the Consumer Protection (E‑Commerce) Rules, 2020.
Sellers should disclose cancellation, renewal, and refund policies before purchase. Lack of clear refund terms may be considered an unfair trade practice.
Practical steps for Indian users
- Keep copies of receipts, billing confirmation and subscription terms shown at purchase.
- If you believe a policy is unclear or unfair, raise the issue with QuantConnect support in writing and keep timestamps of correspondence.
- If unresolved, you can escalate through consumer forums or a consumer protection complaint depending on the outcome and available evidence.
Customer experiences
Positive feedback
- Many users praise QuantConnect’s cloud infrastructure, backtesting capabilities, and broad data access.
- Users value the platform for enabling research-to-live workflows and for democratizing algorithmic trading.
Negative feedback
- Reported issues include intermittent IDE bugs, problems saving files, and occasional project-loading failures.
- Some users have complained about documentation quality, performance limits, and perceived difficulties obtaining refunds or canceling cleanly.
- Indian users have reported limitations around manual data upload and uncertainty about intraday Indian-equity data integrations for some broker setups.
Documentation checklist
Before you cancel
- Download or save all project code, data exports, and any artifacts you need from the cloud workspace.
- Save billing receipts, subscription IDs, organization billing page screenshots, and the date/time of cancellation confirmation.
- Note which backtests you need to keep; backtests older than 90 days may be removed when deactivating an account.
When contacting support
- Provide your account/organization ID, exact plan name, last four digits of payment receipt, and the cancellation timestamp.
- Include screenshots showing the billing page, cancellation confirmation, and any error messages if you experienced problems.
Common mistakes
Cancelling expecting immediate refund or termination
Some users expect instant access termination or immediate prorated refunds when cancelling. QuantConnect keeps service active until the billing period ends and does not advertise automatic prorated refunds.
Plan your cancellation timing so you can use the remaining paid period if needed.
Confusing pause, deactivate and delete
Pausing preserves configuration; deactivating hides your profile but retains most data; deleting the account requires contacting support. Treat these as different actions and choose deliberately.
Not saving project data before deactivation or deletion can lead to permanent loss of items you intended to keep.
Comparative recap
How QuantConnect compares
| Feature | QuantConnect (verified) | Typical SaaS expectation |
|---|---|---|
| Cancellation method | Cancel via organization billing page (web); confirm to stop renewal | Cancel via account settings or billing; confirmations common |
| Refunds | No general advertised refund; cancellation stops future charges | Varies: some offer prorated refunds, others do not |
| Pause option | Available for 1 - 2 months; preserves cloud config and applies prorated credits | Not universally available; some platforms offer pauses or freezes |
| Account removal | Deactivation available via Account page; permanent removal requires support contact | Some provide in‑UI deletion; others require support |
| Data retention | Retains data on deactivation except some backtests older than 90 days | Retention policies vary; important to export before cancelling |
Key takeaways
QuantConnect provides typical SaaS controls but does not publicly promise refunds. Use the pause option if you want to preserve projects without paying full term.
After cancelling
Immediate steps
- Export and back up all code, project files, datasets and results from the cloud workspace before the billing period ends.
- Keep local copies of receipts, cancellation confirmation, and screenshots of the billing page for future reference.
Reactivation and records
You can typically resume a paused subscription and have prorated credits applied based on pause duration; contact support for reactivation details if needed.
If you deactivated your account and later wish to return, retained data (subject to the 90‑day backtest note) may allow reactivation without full loss of history.
Address
Corporate address
QuantConnect - 1917 1st Ave, Suite 200, Seattle, WA 98101, United States.
Support contact
Use the Account or organization billing pages in the web interface to manage cancellations, pauses, deactivation, or to contact support for account removal or refund requests.