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Relume

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Termination letter drafted by a specialized lawyer
Sender
Relume Cancel Subscription | Postclic
Relume
D. No. 3‑18, Burllamma Temple Street, Bikkavolu Mandal
533345 Konkuduru India
support@relume.io
Cancellation of Relume contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Relume service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Relume
D. No. 3‑18, Burllamma Temple Street, Bikkavolu Mandal
533345 Konkuduru , India
support@relume.io
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Relume. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Relume: Easy Method

What is Relume

Overview

Relume is a subscription-based SaaS product that provides a library of pre-designed website components and tools to integrate designs between Figma and Webflow.

It aims to speed up web design and development by letting teams paste and customise components rather than building from scratch.

Who it's for

Relume is targeted at designers, developers and small teams who use Figma and Webflow workflows and want reusable UI components.

The service is offered as a paid subscription with multiple plans and a limited free tier.

How to cancel Relume

Cancel via the web

  • Sign in to your Relume account on the website.
  • Open Account Settings and locate the subscription or billing section.
  • Choose Cancel subscription and follow the on-screen confirmation steps.

App Store / Google Play

Relume does not provide App Store / Google Play cancellation instructions in its public materials.

This implies subscriptions are managed via the web (Account Settings) rather than mobile app stores.

What happens when you cancel

Access after cancellation

Your subscription remains active until the end of the paid billing period you already paid for.

You retain access to any Relume components you have pasted into Webflow and Figma projects even after cancellation.

Billing and renewal

Automatic renewal stops after you cancel; the service does not prorate future unused periods.

Keep a record of confirmation or screenshots when you cancel in case of later billing disputes.

Will I get a refund?

Official refund policy

Relume’s policy allows you to contact support@relume.io within 10 days of purchase to request a refund.

The company may refund the full amount, but Stripe processing fees could be deducted from the returned amount.

See official terms for details: Relume Terms.

Exceptions and practical notes

  • Refunds are not guaranteed; they are handled case-by-case within the 10-day request window.
  • There is no mention of a broader statutory 14-day withdrawal right applicable to Relume in India in their terms.
  • If you experience billing issues after cancellation, retain evidence and contact support promptly.

Relume plans and pricing

Pricing summary

Below are the plans and approximate INR conversions based on the provider’s USD pricing and an estimated conversion rate.

Exact INR charges may vary when billed by payment processors.

Plan Price (INR, approx) Period Features
Free ₹0.00 Monthly 1 project, 1 wireframe page, 30 Webflow components, limited AI usage
Starter (monthly) ₹2,981.00 (approx) Monthly 1 user, 1 project, 5 wireframe pages, unlimited AI, 1,000+ components
Starter (annual) ₹2,656.00 (approx) Monthly (billed annually) Same as Starter monthly with ~15% discount
Pro (monthly) ₹3,984.00 (approx) Monthly 1 user, unlimited projects/pages, unlimited AI, 1,000+ components
Pro (annual) ₹3,320.00 (approx) Monthly (billed annually) Same as Pro monthly with ~15% discount
Team (monthly) ₹2,988.00 per user (min. 3 users) Monthly 3 users, team workspace, unlimited projects/pages, unlimited AI

Your consumer rights in India

Relevant protections

Indian consumer law (Consumer Protection Act) generally requires clear cancellation and refund policies for digital subscriptions.

However, specific statutory refund rights for digital services may differ from country to country.

How this applies to Relume

  • Relume’s published policy is a 10-day refund request window with possible deductions for processing fees.
  • No explicit reference to Indian statutory consumer rights is present in Relume’s public terms and policies.
  • If you believe your rights under Indian law are not respected, you may consider contacting local consumer protection authorities or seeking legal advice.

Customer experiences

Positive reports

Some users praise Relume’s customer support and UX, noting fast refunds and helpful responses in certain cases.

A professional review also highlights intuitive integration with Figma and Webflow and reliable email/Slack support.

See a review: TechRadar review.

Negative reports

Several users have reported unexpected charges after cancelling, or refunds reduced by Stripe fees.

Discussion threads and Trustpilot reviews describe cases where customers were charged despite cancellation and required dispute resolution.

Examples: Trustpilot, Reddit.

Documentation checklist

What to collect before cancelling

  • Account email and subscription confirmation screenshot or invoice.
  • Date and time of cancellation attempt and screenshots of Account Settings confirmation.
  • Payment method details and transaction IDs for the charge in question.

What to keep after cancelling

  • Email confirmations from Relume about cancellation or billing changes.
  • Any support correspondence if you requested a refund (retain ticket IDs).

Common mistakes

Assuming cancellation is immediate

Some users expect an instant stop to billing after clicking cancel. In practice, access continues until the paid period ends.

Always confirm the cancellation acknowledgement and note the final active date shown.

Not saving evidence

Failing to save screenshots or confirmation emails makes disputes harder to resolve.

If you plan to request a refund, keep transaction IDs and any communications until the issue is closed.

Comparative recap

At-a-glance comparison

Feature Relume
Cancel method Web: Account Settings (no App Store/Google Play instructions)
Refund window Contact support within 10 days; Stripe fees may be deducted
Access after cancel Access until end of paid period; pasted components remain in projects
Common issues reported Charges after cancellation reported by some users; support responsiveness varies

After cancelling

Follow-up actions

  • Save cancellation confirmation and final invoice screenshot for records.
  • If billed after cancellation, contact support@relume.io immediately with evidence.

Useful links

Relume pricing and plan details: Relume Pricing.

Relume terms and refund information: Relume Terms.

Address

Official operator location

Relume’s SaaS is operated by Relume Pty Ltd (Australia) per public materials; no official India support address is provided on their website.

Referenced India address

An India postal address appearing in some records is: D. No. 3-18, Burllamma Temple Street, Bikkavolu Mandal, Konkuduru, Andhra Pradesh 533345, India.

Note: public records suggest any India-registered entity associated with this name may be unrelated or struck off; verify corporate details before relying on it for legal notices.

FAQ

To cancel your Starter plan subscription, sign in to your Relume account on the website, go to Account Settings, locate the subscription section, and follow the prompts to cancel. Keep a record of your cancellation confirmation for future reference.

After canceling your Relume subscription, you will retain access until the end of the current billing period. Any components you pasted into your projects will remain available even after cancellation.

Yes, you can request a refund within 10 days of your purchase by contacting support@relume.io. However, be aware that Stripe processing fees may be deducted from the refund amount.

Refunds are not guaranteed and are handled on a case-by-case basis within the 10-day request window. Make sure to check the official terms for any specific conditions that may apply.

If you encounter any billing issues after cancellation, retain evidence of your cancellation and contact Relume support promptly. You can reach them at support@relume.io or refer to the contact details on your bill.