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Recipient
Restoro
14‑16 Nelson St., Sovereign House, Douglas
Isle of Man IM AL , United Kingdom
REF/2025GRHS4
Cancellation Restoro: Easy Method
What is Restoro
Overview
Restoro is a subscription-based Windows software that scans, repairs, and optimises PC system files and performance. It is marketed to detect issues, replace damaged files, and help remove certain threats.
Main functions
Typical features include system repair, malware indication, and tools to restore missing or corrupt files. Restoro is distributed as a downloadable app and via app stores on mobile platforms.
How to cancel Restoro
Cancel on iPhone or iPad (App Store)
- Open Settings → tap your name → Subscriptions.
- Find the Restoro subscription and tap Cancel Subscription.
- Note: you must cancel through Apple’s system; uninstalling the app does not stop charges.
- Official guidance: How to cancel via the App Store.
Cancel on Android (Google Play)
- Open the Play Store app → profile → Payments & subscriptions → Subscriptions → select Restoro → Cancel.
- You can also manage subscriptions via payments.google.com if needed.
- Uninstalling the app will not cancel the subscription.
- General guidance: How to turn off auto-renewals on Android.
Cancel on the Web or via Restoro support
- If you purchased on Restoro’s website, check your account settings (Subscription or Billing) for a cancellation option.
- If no account option exists, contact Restoro support via their support channels (live chat, email or ticket system) to request cancellation.
- Community guidance on web cancellations: JustAnswer summary of Restoro cancellation.
What happens when you cancel
Access after cancellation
After cancellation you typically keep access until the end of the current paid period. Cancellation prevents future auto-renewals but does not always remove current access immediately.
Renewals and billing
Auto-renewal stops once cancellation is processed on the platform where you subscribed. Charges already applied are usually not reversed automatically unless a refund is approved.
Data, licences and files
Your licence key or activation may stop working after the subscription period ends. Back up any important data and keep proof of purchase and cancellation for disputes.
Will I get a refund?
Trial and 14-day window
- Restoro reportedly offers a 14‑day trial or refund window in which a full refund may be available if you cancel within that period.
- This 14‑day window appears to be a voluntary policy and is reported in user guidance and SaaS summaries.
After the 14 days
- Beyond the 14‑day window, refunds are generally not offered and subscription fees are typically non‑refundable; cancellations stop future billing only.
- User reports indicate Restoro may refuse prorated or late refunds (examples include refusals past 60 days).
- For reported experiences and discussions: Postclic summary and Sitejabber reviews.
Restoro plans and pricing
Plan details
Restoro lists prices in US dollars. The following table shows published USD prices and approximate INR conversions for reference.
Notes on pricing
INR approximations are estimates based on exchange rates and may vary by payment processor and taxes. Restoro currently publishes USD pricing only.
| Plan | Price (USD) | Approx. INR | Period | Features |
|---|---|---|---|---|
| One-time repair license (1 PC) | US $27.95 | ≈ ₹2,300 - 2,400 | One-time | Repairs system issues once |
| Annual unlimited use (1 PC) | US $41.95 | ≈ ₹3,400 - 3,500 | Annual | Unlimited repairs for 1 year on 1 PC |
| Annual unlimited use (3 PCs) | US $58.95 | ≈ ₹4,800 - 5,000 | Annual | Unlimited repairs for 1 year across 3 PCs |
Your consumer rights in India
Cooling-off and e-commerce rules
Under India’s Consumer Protection (E‑Commerce) Rules 2020, digital products do not automatically carry a mandatory 14‑day cooling‑off right unless there is a deficiency in service.
Restoro’s stated trial or refund policies are voluntary and can be honoured or limited by the vendor.
Complaints and remedies
If Restoro does not honour its stated policy, Indian consumers can file complaints with the National Consumer Helpline or approach consumer courts under the Consumer Protection Act, 2019.
Always retain evidence (receipts, confirmation emails, screenshots) to support any complaint or claim.
Customer experiences
Positive reports
Some users report effective repairs, improved system performance, and helpful, responsive support staff. Positive reviews are visible on review platforms.
Examples of positive feedback appear in aggregated review sites and testimonial pages.
Negative reports
Other users report poor customer service, refund refusals, license problems, or software that did not resolve issues. Some reviews allege unauthorised charges or unsatisfactory outcomes.
See community feedback for a range of experiences: Trustpilot, Reviews.io.
Documentation checklist
Essential evidence
- Order or purchase receipt (email or invoice).
- Subscription confirmation and payment reference.
- Screenshot of subscription page showing active subscription.
- Cancellation confirmation email or screenshot.
Additional helpful items
- Correspondence with Restoro support (chat logs, emails).
- Bank or card statement entries showing charges.
- Licence key or activation details if supplied.
Common mistakes
Uninstalling does not cancel
A frequent mistake is uninstalling the app and assuming billing stops. Uninstalling the app does not cancel subscriptions through the App Store, Google Play, or web account.
Always cancel using the subscription management flow of the platform used to purchase.
Missing confirmation or evidence
Another common error is not saving cancellation confirmations or support replies. Without proof you may face difficulty getting refunds or disputing charges.
Capture screenshots and keep emails until your billing cycle and any refund window have passed.
Comparative recap
Quick method comparison
The table below compares where to cancel, who controls refunds, and typical refund windows for each purchase route.
How to use this recap
Use the row that matches how you originally purchased Restoro to follow the correct cancellation and refund path.
| Purchase method | Where to cancel | Who controls refunds | Typical refund window (reported) |
|---|---|---|---|
| App Store (iOS) | Apple Subscriptions (Settings → [Your Name] → Subscriptions) | Apple controls billing; refunds handled by Apple or on request | Apple-specific policies apply (varies) |
| Google Play (Android) | Play Store app → Subscriptions or payments.google.com | Google controls initial refund window; developer discretion after | 48 hours self-service; after that developer discretion |
| Web purchase (Restoro site) | Restoro account settings or Restoro support | Restoro controls refunds per its policy | Reported voluntary 14‑day window; limited after that |
After cancelling
Confirm cancellation
Verify you received a cancellation confirmation email or screenshot. Check that the subscription status shows cancelled in the App Store, Play Store, or your Restoro account.
Requesting refunds or disputes
If you believe you are entitled to a refund, contact the platform first (Apple or Google) or Restoro support with your documentation.
Helpful links for actions and guidance:
- App Store cancellation guidance
- Android / Google Play auto-renewal guidance
- Web cancellation community guidance
- Postclic: cancel/ refund overview
- User review reports
Address
Registered mailing address
Restoro Limited (corporate mailing address):
14‑16 Nelson St., Sovereign House, Douglas, Isle of Man IM1 2AL, United Kingdom
How to send a written cancellation
If you prefer to send a postal cancellation or complaint, include your name, order reference, licence key (if any), and a clear statement requesting cancellation and refund (if applicable).
Keep copies of all documents and send by a traceable method where possible.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Pari Menon
Regulatory watch · 4 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 4 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Restoro subscription on an iPhone or iPad, go to Settings, tap your name, then Subscriptions. Find Restoro and tap Cancel Subscription. Remember, uninstalling the app does not stop charges.
After you cancel Restoro, you typically retain access until the end of the current billing period. Cancellation stops future auto-renewals but does not immediately remove current access.
Yes, if you cancel your Restoro subscription within the reported 14-day trial period, you may be eligible for a full refund. Keep proof of your cancellation.
If you purchased Restoro through their website, check your account settings for a cancellation option. If unavailable, contact Restoro support via their support channels to request cancellation.
After the 14-day refund window, Restoro generally does not offer refunds, and subscription fees are non-refundable. Cancellations will only stop future billing.