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Restream

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Termination letter drafted by a specialized lawyer
Sender
Restream Cancel Subscription | Postclic
Restream
515 Congress Avenue, Suite 1050, Austin
TX United States
support@restream.io
Cancellation of Restream contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Restream service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Restream
515 Congress Avenue, Suite 1050, Austin
TX , United States
support@restream.io
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Restream. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Restream: Easy Method

What is Restream

Overview

Restream is a cloud-based multistreaming service that lets creators broadcast live to multiple platforms (YouTube, Facebook, Twitch, etc.) at once.

It provides tools such as cloud recording, analytics, custom graphics, and workspace/team features to manage streams centrally.

Main use cases

Common users include solo creators, small teams, and businesses that want concurrent streaming to several channels without running multiple encoders.

Restream is offered primarily as a web-based SaaS product with subscription tiers and a free plan option.

How to cancel Restream

Cancel via web (official)

  • Sign in at your Restream account on the Restream website.
  • Go to Settings → Billing page, choose "Cancel subscription".
  • Select a cancellation reason and confirm the cancellation to complete the process.
  • Official step-by-step: How to cancel your subscription.

App Store / Google Play subscriptions

  • If you subscribed via Apple App Store or Google Play, cancellations are typically handled through those stores, not the Restream web interface.
  • Restream documentation does not provide India-specific mobile cancellation steps; use your App Store / Play Store subscription settings to cancel.

What happens when you cancel

Access and billing

After cancellation you keep paid-plan access until the end of the current paid period; you are billed through that date.

Auto-renewal stops at the next renewal point; the subscription does not immediately remove access unless you also close the account.

Data, discounts and account status

Your account data (recordings, settings) and any applied discounts remain available unless you explicitly close or delete the account.

Downgrades or cancellations do not necessarily remove recorded content; check your Billing and Account settings for data-retention specifics.

Will I get a refund?

Restream refund policy (web purchases)

  • Restream offers a 7-day money-back guarantee for first-time web subscribers when cancelled within 7 calendar days of initial purchase.
  • To request a refund, use the "Need Help?" chat in the Help Center or email billing@restream.io.
  • Refund timing: typically appears in 5 - 10 business days after approval.

Refund exclusions and limits

  • No refunds for auto-renewals, upgrades/downgrades beyond the first-time subscription, or voluntary cancellations outside the refund window as per stated policy.
  • Restream terms limit refunds for most prepaid or unused fees; exceptions (like significant outages) are handled per their service terms.
  • Official guidance: How to get a refund.

Restream plans and pricing

Pricing overview

Restream does not display official INR pricing in India on its site; listed prices are typically in USD.

The table below shows approximate INR conversions and reported reseller/bug examples; treat values as estimates, not official rates.

Notes on accuracy

INR figures are approximate (conversion and user reports) and may change with exchange rates or UI differences.

For exact billing amounts, check your Restream invoice or the payment provider used at checkout.

Plan Price (approx. INR) Period Key features
Standard (estimated) ₹≈1,328 / month Monthly (billed annually basis) Multistream to 3 channels, no watermark, cloud recordings, custom graphics
Professional (estimated) ₹≈3,237 / month Monthly (billed annually basis) Multistream to 5 channels, 1080p options, team workspace, split downloads
Business (estimated) ₹≈16,517 / month Monthly (billed annually basis) Multistream to 8 channels, 30-day storage, web player, priority support
Unofficial reseller (reported) ₹699 / month Monthly Reported reseller offer (not official)
Reported UI/display glitch ₹99 / month or ₹6,800 / year (inconsistent reports) Monthly / Annual (reported) Inconsistent INR display reported by some users

Your consumer rights in India

Cooling-off and statutory rights

Indian consumer law can provide rights for digital purchases, such as a cooling-off period in some cases, but specifics depend on classification and circumstances.

Restream’s published policy offers a 7-day refund for first-time web purchases; statutory protections under Indian law may be additional but are not explicitly referenced by Restream.

Next steps if you face issues

  • If Restream does not honor published policies, keep receipts, transaction IDs, and support chat logs for escalation.
  • Consider raising a complaint with local consumer protection authorities or through the consumer courts if statutory rights appear breached.

Customer experiences

Positive feedback

Many users praise Restream for ease of use, reliable multistreaming, and responsive 24/7 customer support.

Indian reviewers on Capterra have noted user-friendly interfaces and helpful support staff.

Negative feedback

Some users report refund disputes, citing cases where refunds were refused even when cancellation occurred promptly.

Reports also mention occasional technical glitches, inconsistent INR pricing displays, and frustration over partial-refund refusals.

Representative review pages: Trustpilot, Capterra India.

Documentation checklist

Before you contact support

  • Account email and username used to purchase the plan.
  • Subscription start date and renewal date from your invoice.
  • Payment method, transaction ID, and screenshot of the charge.

Useful items to attach

  • Screenshots of the Billing page showing your active subscription.
  • Chat transcripts or support ticket numbers if you previously contacted Restream.
  • Any promotional or reseller communications relevant to pricing or activation.

Common mistakes

Canceling the wrong way

Example: Trying to cancel a subscription purchased through Apple/Google via the Restream web Billing page.

Result: The web cancel option may not stop App Store/Play Store renewals; you must cancel inside the store used to subscribe.

Missing documentation for refunds

Example: Requesting a refund without the original transaction ID or proof of first-time purchase within 7 days.

Result: Delays or refusal of refund requests; keep invoices and payment receipts to avoid this problem.

Comparative recap

Quick comparison

The table below summarizes cancellation and refund characteristics for Restream in concise form.

How to read this table

Use this as a checklist before cancelling or requesting refunds; check the linked help articles for live updates.

Feature Web subscription App Store / Play Store Refund window (first-time)
Cancel location Settings → Billing on Restream site Cancel via Apple/Google subscription settings 7 calendar days (first-time web purchases)
Refund availability Possible within 7 days for first-time web buys Handled by store policies; Restream docs focus on web Refund credited in ~5 - 10 business days after approval
Pricing display USD on site; INR not officially displayed Store may show local currency per store rules Not applicable

After cancelling

Next immediate steps

  • Confirm cancellation email or Billing page status in your account.
  • Save invoices, confirmation screenshots, and any support transcripts.

Useful links and contacts

Address

Corporate headquarters

Restream headquarters address (public HQ): 515 Congress Avenue, Suite 1050, Austin, TX 78701, United States.

Notes

This address is the corporate HQ; cancellation and billing are handled online via the Help Center and support channels.

For account or billing disputes, use the Help Center links and keep documentation ready for escalation if needed.

FAQ

To cancel your Restream subscription via the web, sign in to your account, go to Settings → Billing, select 'Cancel subscription', choose a reason, and confirm the cancellation. Keep proof of your cancellation request.

After cancellation, you retain access to your account data, including recordings and settings, until the end of your current billing period. To ensure data retention, avoid closing your account.

Yes, Restream offers a 7-day money-back guarantee for first-time web subscribers. To request a refund, use the 'Need Help?' chat in the Help Center or email billing@restream.io, and keep proof of your request.

If you subscribed via the App Store or Google Play, you need to cancel through those platforms' subscription settings, not through the Restream website. Keep proof of your cancellation.

Yes, refunds are not available for auto-renewals or cancellations outside the 7-day window for first-time subscribers. For specific terms, refer to your billing agreement or contact Restream support.