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I hereby notify you of my decision to terminate the contract relating to the Salesloft service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Salesloft: Easy Method
What is Salesloft
Overview
Salesloft is a subscription-based sales engagement platform that helps teams automate outreach, personalise communication, and track analytics.
It is sold under a Master Subscription Agreement (MSA) with recurring billing and contractual terms governing renewals and fees.
Key characteristics
Salesloft operates as a licensed SaaS product with seat-based plans and enterprise agreements.
Subscriptions typically auto-renew and fees are treated as prepaid under the MSA.
How to cancel Salesloft
Web / Contract cancellation (MSA)
- Review your Master Subscription Agreement (MSA) for your contract term and notice window.
- Provide written notice within the MSA window: the contract requires notice between 120 and 60 days before term end to avoid auto-renewal (MSA Section 11.2).
- Send cancellation notice to the contractual contact specified in your MSA and keep proof of delivery.
Mobile app store cancellations
- No India-specific cancellation policy for App Store / Google Play was found; mobile cancellations are generally governed by the app store’s policies.
- If you subscribed via an app store, check the App Store or Google Play purchase history and their cancellation/refund processes.
What happens when you cancel
Access and service
If you successfully cancel before the auto-renewal deadline, services will typically continue until the end of the paid term.
After the term ends, access to Salesloft features and account data is normally revoked per the agreement.
Renewal and charges
Subscriptions auto-renew unless timely notice is given between 120 and 60 days before the term ends (MSA Section 11.2).
Fees are considered non-cancellable in normal circumstances; failing to provide notice may lead to enforced renewal charges (MSA Sections 5.1, 11.2).
Will I get a refund?
General rule
Salesloft’s MSA states prepaid fees are non-refundable and non-cancellable; refunds are not provided for reduced usage or customer change of mind (MSA Section 5.1).
Ensure you understand billing cycles and prepaid periods before cancelling to avoid unexpected charges.
Exception: termination for cause
- If the customer terminates for cause due to a material breach by Salesloft, the company refunds prorated prepaid fees for the unused term (MSA Section 11.4).
- Termination-for-cause refunds require substantiation of the breach and compliance with the MSA dispute procedures.
Salesloft plans and pricing
Pricing summary
Salesloft does not publish official pricing in Indian Rupees.
For an exact INR quote and available plans, contact Salesloft sales or your account representative.
How to obtain pricing
Request a formal quote from Salesloft to get precise pricing, discounts, and contract options for India.
Confirm billing currency, taxes, and any onboarding or implementation fees in writing.
| Plan | Period | Price (INR) |
|---|---|---|
| Contact for pricing | Contact for pricing | Contact Salesloft for an INR quote |
Your consumer rights in India
Applicable law
No India-specific Salesloft consumer protection text was located in available sources.
Indian consumer law (for example, the Consumer Protection Act) may apply to unfair or unconscionable contract terms.
Practical advice for Indian customers
- Carefully review the MSA’s renewal, cancellation, and refund clauses before signing.
- Keep records of notices, invoices, communications, and contractual terms in case you need to assert consumer rights.
Customer experiences
Positive feedback
- Users praise the platform’s features and the live lounge capability; support response times have been reported as relatively quick in some reviews.
- Some reviewers call Salesloft a leading outbound tool with strong functionality (TrustPilot).
Negative feedback
- Several reviewers report frustration with auto-renewal terms buried in the MSA and difficulty cancelling without meeting the notice window.
- Some users reported refund refusals and poor customer support when disputing charges or attempting cancellations (TrustPilot).
For user reviews, see: Salesloft reviews on Trustpilot.
Documentation checklist
Before you submit a cancellation
- Copy of your Master Subscription Agreement (MSA) and any amendments.
- Invoice(s) and proof of payment for the current term.
- Account ID, company legal name, and contract reference number.
When you send notice
- Written cancellation notice (email or letter) with date and signature where applicable.
- Delivery proof (read receipt, courier tracking, support ticket number).
- Record of any replies from Salesloft and timestamps of communications.
Common mistakes
Missing the notice window
Not sending written notice in the MSA-specified window (between 120 and 60 days before term end) is the most common issue.
Missing this window can result in an automatic renewal for another term and immediate charges.
Assuming refunds or informal cancellation
Assuming you can cancel anytime or get refunds without following contract terms often leads to denied requests.
Also, cancelling through an app store while the contract is governed by the MSA can cause confusion about responsibility and refunds.
Comparative recap
Quick comparison
The table below compares Salesloft’s documented policies against common SaaS marketplace practices to help set expectations.
How Salesloft stacks up
| Topic | Salesloft (MSA-based) | Typical SaaS practice |
|---|---|---|
| Auto-renewal | Auto-renews unless notice given 120 - 60 days before term end. | Many SaaS auto-renew, but notice windows vary (30 - 90 days common). |
| Refunds | Prepaid fees non-refundable; prorated refund only for termination for cause. | Some SaaS offer pro-rata refunds or flexible cancellations; policies vary widely. |
| Cancellation via app stores | No India-specific app-store policy found; app-store rules likely govern mobile purchases. | App store purchases usually follow Apple/Google refund processes, which differ from vendor contracts. |
After cancelling
Follow-up steps
- Confirm and save written acknowledgement of cancellation and final access date from Salesloft.
- Export or back up important account data before service termination.
Where to get help
If you need to review user experiences or prepare for disputes, user reviews can provide context; see Trustpilot for customer reports.
Link to reviews: Salesloft on Trustpilot.
Address
Headquarters
Salesloft main contact address (registered HQ): 1180 W Peachtree St NW, Suite 2400, Atlanta, GA 30309, USA.
Notes on contacting
Use the address for formal written communications if your contract or MSA specifies physical notice requirements.
Always check your specific MSA for the designated contact, notice method, and recipient details before sending cancellation notices.